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Dispatching Assistant Jobs in Texas (NOW HIRING)

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Monitor Hours of Service (HOS) and ELD compliance. * Assist with route planning and scheduling to improve efficiency. * Maintain accurate dispatch records and shipment documentation. * Coordinate ...

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Monitor Hours of Service (HOS) and ELD compliance. * Assist with route planning and scheduling to improve efficiency. * Maintain accurate dispatch records and shipment documentation. * Coordinate ...

Perform routine coordination, scheduling, and dispatching of customer freight using established ... Work collaboratively with customer service/sales to communicate shipment status and assist in ...

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As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for a Trench ... Communicate with the team clearly, concisely, and honestly * Assist in taking customer telephone ...

... * Assist with resolving scheduling conflicts and operational issues in a timely and professional ... Previous dispatching, scheduling, customer service, or operations experience preferred.

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for a Trench ... honestly Assist in taking customer telephone orders for deliveries, pickups and service Assist ...

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for a Trench ... honestly Assist in taking customer telephone orders for deliveries, pickups and service Assist ...

... staff Assist with Company Fleet Vehicle maintenance scheduling and inventory Create various ... Dispatching experience in the Construction Materials Testing industry is preferred Intertek: Total ...

Perform routine coordination, scheduling, and dispatching of customer freight using established ... Work collaboratively with customer service/sales to communicate shipment status and assist in ...

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Dispatching Assistant information

What does a dispatching assistant do?

A Dispatching Assistant supports the dispatch team by coordinating and tracking the movement of vehicles, shipments, or personnel. Their duties include communicating with drivers or field staff, updating schedules, preparing documentation, and resolving issues that may arise during transit. They play a key role in ensuring efficient operations and timely deliveries by maintaining clear records and offering logistical support. Dispatching Assistants often use specialized software to manage schedules and communicate with team members effectively.

What are the key skills and qualifications needed to thrive as a dispatching assistant, and why are they important?

To thrive as a Dispatching Assistant, you need strong organizational skills, attention to detail, and basic understanding of logistics principles, often supported by a high school diploma. Familiarity with dispatch software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of dispatch operations, timely deliveries, and effective team collaboration.

What are some common challenges faced by a dispatching assistant, and how can I prepare for them?

Dispatching Assistants often face challenges such as handling multiple requests simultaneously, managing last-minute schedule changes, and communicating effectively with drivers and other team members under time pressure. To prepare, it's helpful to develop strong organizational skills, become comfortable with dispatch software, and practice clear, concise communication. Adapting quickly to shifting priorities and maintaining a calm, solutions-focused mindset are also valuable traits that help ensure smooth operations in a dynamic work environment.

What is the difference between Dispatching Assistant vs Customer Service Representative?

AspectDispatching AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer logistics or transportation certificationsHigh school diploma; customer service or communication training often preferred
Work EnvironmentLogistics or transportation companies, often in office or dispatch centersRetail, call centers, or service industries, mainly in office settings
Employer & Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, hospitality, and various service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and logisticsCustomer interaction and support roles

The main difference between a Dispatching Assistant and a Customer Service Representative lies in their focus and work environment. Dispatching Assistants primarily support logistics and transportation operations, coordinating deliveries and schedules, while Customer Service Representatives handle client inquiries and support across various industries. Both roles require strong communication skills but serve different functions within their respective sectors.

How much does a dispatching assistant make?

A dispatching assistant typically earns between $30,000 and $45,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. The role often requires strong organizational skills and familiarity with dispatch software or communication tools.

Is it hard to get hired as a dispatching assistant?

Getting hired as a dispatching assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software. Entry-level positions are often available, but competition can vary depending on the industry and location; relevant experience or certifications can improve chances of employment.

What is the role of a dispatching assistant?

A dispatching assistant supports the dispatching process by coordinating the scheduling and routing of vehicles or personnel, often using dispatch software or communication tools. They ensure timely delivery or service, handle communication with drivers or field staff, and maintain accurate records of dispatch activities. This role requires organizational skills and attention to detail to ensure efficient operations.

What are the most commonly searched types of Dispatching jobs in Texas?

The most popular types of Dispatching jobs in Texas are:

What cities in Texas are hiring for Dispatching Assistant jobs?

Cities in Texas with the most Dispatching Assistant job openings:

$22 - $28/hr

Full-time

Posted 8 days ago

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Job description

Company: SwingWing Auto Haulers LLC
Location: Dallas, TX or Baltimore, MD
Job Type: Full-Time
Pay: $22.00–$28.00 per hour, based on experience

About SwingWing Auto Haulers

SwingWing Auto Haulers is an interstate trucking company specializing in the transportation of palletized mail throughout the United States. We are seeking a highly organized, dependable, and proactive Logistics Dispatcher to join our growing team. This role is critical to ensuring our customers' mail is delivered safely, efficiently, and on schedule.

Position Summary

The Logistics Dispatcher is responsible for coordinating and dispatching drivers to cover scheduled mail routes across the country. This position ensures all routes are staffed, drivers have the information they need, and loads are delivered on time while maintaining compliance with FMCSA regulations.

Responsibilities

  • Coordinate and dispatch drivers for scheduled mail routes throughout the United States.
  • Ensure all assigned routes are covered and communicate with management regarding any coverage issues.
  • Monitor driver progress and provide real-time support throughout each trip.
  • Communicate with customers, dispatch contacts, and drivers regarding pickups, deliveries, and schedule changes.
  • Utilize load boards as needed to secure backhaul freight and maximize equipment utilization.
  • Monitor Hours of Service (HOS) and ELD compliance.
  • Assist with route planning and scheduling to improve efficiency.
  • Maintain accurate dispatch records and shipment documentation.
  • Coordinate with maintenance to minimize equipment downtime.
  • Resolve delivery issues and communicate delays promptly.
  • Ensure compliance with all DOT and FMCSA regulations.

Qualifications

  • Previous experience in trucking dispatch, logistics, or transportation preferred.
  • Knowledge of FMCSA regulations, ELDs, and Hours of Service.
  • Strong communication and customer service skills.
  • Excellent organizational and problem-solving abilities.
  • Ability to multitask and perform well in a fast-paced environment.
  • Proficient with Microsoft Office and transportation management software.
  • Experience working with freight brokers and load boards is a plus.

Schedule

  • Full-time
  • Monday–Friday
  • Additional hours, evenings, weekends, and holidays may be required based on operational needs.

Pay

  • $22.00–$28.00 per hour, depending on experience.

Why Join SwingWing?

  • Competitive hourly pay.
  • Opportunity to grow with a rapidly expanding transportation company.
  • Collaborative and supportive work environment.
  • Make a direct impact by ensuring critical mail routes are covered and deliveries stay on schedule.

To Apply

Please submit your résumé along with a brief summary of your dispatch or logistics experience. We look forward to hearing from you!