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Dispatching Assistant Jobs in Connecticut (NOW HIRING)

BioTouch

Medical Logistics Dispatcher Job

West Haven, CT · On-site

$25.24/hr

The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients ... • Assist couriers as needed to help ensure routes are completed to client expectations. • ...

Biotouch

Medical Logistics Dispatcher Job

West Haven, CT · On-site

$25.24/hr

The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients ... • Assist couriers as needed to help ensure routes are completed to client expectations. • ...

BioTouch

Medical Logistics Dispatcher Job

West Haven, CT · On-site

$25.24/hr

The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients ... • Assist couriers as needed to help ensure routes are completed to client expectations. • ...

K. L. Breeden & Sons

Dispatcher (32223)

Bloomfield, CT · On-site

$20.88 - $26.10/hr

Monitor load readiness for dispatch from the distribution center and coordinate delivery times and ... Utilize Company software to enter load progress and delivery data on a real time basis. * Assist or ...

Woodland Moving and Warehouse

Be Seen First

Local Dispatcher & Logistics Coordinator

West Hartford, CT · On-site

$45K - $65K/yr

Ensure all jobs are properly staffed and equipped for successful completion * Assist in ... Previous dispatching, logistics, transportation, scheduling, or operations experience * Experience ...

Casella Waste Systems, Inc.

Dispatcher

Windham, CT

Overview The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks ...

City of Stamford

Public Safety Dispatcher I

Stamford, CT · On-site

$83K - $98K/yr

Explain to the caller steps to be taken or a third party at the scene to assist the individual ... Thorough knowledge of dispatching terminology, procedure, and equipment. Ability to effectively ...

WILLIAM B MEYER INC

Operations Dispatcher

Stratford, CT · On-site

Communicate the next day's schedule to employees * Assist in pre-calling customers to confirm next ... General knowledge of Microsoft Office * 2+ years of dispatching experience in transportation and/or ...

Meyer

Operations Dispatcher

Stratford, CT · On-site

Communicate the next day's schedule to employees * Assist in pre-calling customers to confirm next ... General knowledge of Microsoft Office * 2+ years of dispatching experience in transportation and/or ...

Casella Waste Systems, Inc.

Dispatcher

Windham, CT · On-site

The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and ...

Casella Waste Systems, Inc.

Dispatcher

Windham, CT · On-site

Position Summary The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers ...

Casella Waste Systems, Inc.

Dispatcher

Windham, CT · On-site

Position Summary The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers ...

River Valley Transit

Dispatcher

Centerbrook, CT · On-site

$25.50 - $27.50/hr

Meet and/or exceed ETD customer service and dispatching standards and assist the Operations Manager to respond to road call emergencies and vehicle accidents; assist in meeting ETD's vehicle ...

Transdev

Dispatch Supervisor

Hamden, CT

$26 - $28/hr

Ensure the dispatching boards are correct and keep them updated. * Assign trips as necessary to ... Drive when needed to cover a route or bringing buses to dealers, etc. * Assist drivers and notify ...

Transdev

Dispatch Supervisor

Hamden, CT · On-site

$26 - $28/hr

Ensure the dispatching boards are correct and keep them updated. * Assign trips as necessary to ... Drive when needed to cover a route or bringing buses to dealers, etc. * Assist drivers and notify ...

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All JobsDispatching JobsDispatching Assistant JobsDispatching Assistant Jobs in Connecticut

Dispatching Assistant information

What does a dispatching assistant do?

A Dispatching Assistant supports the dispatch team by coordinating and tracking the movement of vehicles, shipments, or personnel. Their duties include communicating with drivers or field staff, updating schedules, preparing documentation, and resolving issues that may arise during transit. They play a key role in ensuring efficient operations and timely deliveries by maintaining clear records and offering logistical support. Dispatching Assistants often use specialized software to manage schedules and communicate with team members effectively.

What are the key skills and qualifications needed to thrive as a dispatching assistant, and why are they important?

To thrive as a Dispatching Assistant, you need strong organizational skills, attention to detail, and basic understanding of logistics principles, often supported by a high school diploma. Familiarity with dispatch software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of dispatch operations, timely deliveries, and effective team collaboration.

What are some common challenges faced by a dispatching assistant, and how can I prepare for them?

Dispatching Assistants often face challenges such as handling multiple requests simultaneously, managing last-minute schedule changes, and communicating effectively with drivers and other team members under time pressure. To prepare, it's helpful to develop strong organizational skills, become comfortable with dispatch software, and practice clear, concise communication. Adapting quickly to shifting priorities and maintaining a calm, solutions-focused mindset are also valuable traits that help ensure smooth operations in a dynamic work environment.

What is the difference between Dispatching Assistant vs Customer Service Representative?

AspectDispatching AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer logistics or transportation certificationsHigh school diploma; customer service or communication training often preferred
Work EnvironmentLogistics or transportation companies, often in office or dispatch centersRetail, call centers, or service industries, mainly in office settings
Employer & Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, hospitality, and various service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and logisticsCustomer interaction and support roles

The main difference between a Dispatching Assistant and a Customer Service Representative lies in their focus and work environment. Dispatching Assistants primarily support logistics and transportation operations, coordinating deliveries and schedules, while Customer Service Representatives handle client inquiries and support across various industries. Both roles require strong communication skills but serve different functions within their respective sectors.

How much does a dispatching assistant make?

A dispatching assistant typically earns between $30,000 and $45,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. The role often requires strong organizational skills and familiarity with dispatch software or communication tools.

Is it hard to get hired as a dispatching assistant?

Getting hired as a dispatching assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software. Entry-level positions are often available, but competition can vary depending on the industry and location; relevant experience or certifications can improve chances of employment.

What is the role of a dispatching assistant?

A dispatching assistant supports the dispatching process by coordinating the scheduling and routing of vehicles or personnel, often using dispatch software or communication tools. They ensure timely delivery or service, handle communication with drivers or field staff, and maintain accurate records of dispatch activities. This role requires organizational skills and attention to detail to ensure efficient operations.

What are the most commonly searched types of Dispatching jobs in Connecticut?

The most popular types of Dispatching jobs in Connecticut are:

What cities in Connecticut are hiring for Dispatching Assistant jobs?

Cities in Connecticut with the most Dispatching Assistant job openings:

Dispatching Assistant jobs near you

Police Dispatcher

University of New Haven (UNH)

West Haven, CT

Full-time

Medical, Dental, Vision, Life

Posted 28 days ago

Job description

Who we are:

The University of New Haven, founded in 1920, is a private university whose mission is to prepare students to excel and lead purposeful and fulfilling lives in a global society. The university offers more than 150 undergraduate and graduate programs and has been recognized for academic excellence, nationally and internationally. In addition to its main campus in West Haven, the university has a campus in Tuscany, Italy. Learn more at newhaven.edu.

The Police Dispatcher Dispatches patrol officers in response to calls and emergencies. Advises, screens and refers callers to appropriate resources. Communicates as a University of New Haven ambassador for many issues.

You will:

  • Dispatches patrol officers in response to calls and emergencies.
  • Communicates with contracted security personnel when necessary.
  • Relays instructions, orders and information requiring knowledge of departmental policies, practices, procedures and reporting relationships.
  • Maintains pertinent logs lost and found, keys, and other logging systems
  • Receives, records and services all incoming calls from officers, staff, students, and the public calling for police assistance or general information.
  • Monitor and respond to fire and security alarm systems and emergency calls.
  • Provides information to faculty, staff, students, administrative staff, contracted security, and the public.
  • Use computer-aided dispatching equipment to monitor, track and retrieve data.
  • Knowledge of numerous varied software platforms and ability to use them effectively.
  • Establishes solid working relationships with local emergency services - AMR, West Haven Fire and Police as well as Orange Fire and Police resources.
  • Performs clerical functions incidental to office activities.
  • Assist the Deputy Chief in background checks for students.
  • Fields calls and inquiries regarding transportation schedules, as well as being responsive to shuttle and van communications and interfacing information in tracking software.
  • Report and generate work orders for facilities needs across campus.
  • Monitors contracted securitys usage and response to University of New Haven golf carts for transportation of students.
  • Effectively monitor security cameras and download video for law enforcement and insurance purposes.
  • Effective use of the ZeroEyes gun detection system

Secondary Duties

  • Performs related duties as assigned

You need:

  • High School Diploma
  • Prior experience in public safety dispatch and computer-aided dispatch systems is preferred.
  • State Certification as an Emergency Telecommunications Operator is preferred.
  • A year of experience working as a dispatcher, preferably at an institution of higher learning is preferred
  • Ability to communicate in a professional, clear, calm and concise manner.
  • Strong interpersonal skills and ability to deal with a diverse employee and student population
  • Ability to maintain confidentiality of sensitive and private information.
  • Working Knowledge of Microsoft Office

Other position Requirements

  • Must be able to work a flexible schedule including working overtime hours, weekends, University observed holidays, and University closures for emergency or inclement weather.

Whats in it for you:

  • Health & Welfare Programs: Employees and their eligible family members, including spouses and dependent are eligible for Medical, Dental, Vision and Life Programs.
  • Wellness & Fitness: On-campus Recreation and Fitness Center for employees and families; Employee Assistant Program
  • Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities
  • Employee Discounts on products, services and educational opportunities

*The University of New Haven is not a qualifying E-Verify employer and its use of E-Verify is limited to specific government projects. For that reason, candidates with STEM OPT authorization cannot be considered for employment.

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