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Dispatching Assistant Jobs in Arizona (NOW HIRING)

Modigent

Service Dispatcher

Phoenix, AZ · On-site

$60K - $75K/yr

... calls, dispatching work, managing work orders, and ensuring a smooth, professional service ... Maintain refrigerant management documentation and assist with technician truck stock inventory.

Tohono O'odham Nation

Public Safety Dispatcher

Sells, AZ · On-site

$22.30 - $25.23/hr

Position Summary:Under close supervision, serves as 911 dispatch operator for public safety ... Assist with maintaining and updating all tribal, Pima County warrants forms and logs.Performs other ...

Modigent

Service Dispatcher

Phoenix, AZ · On-site

$60K - $75K/yr

... calls, dispatching work, managing work orders, and ensuring a smooth, professional service ... Maintain refrigerant management documentation and assist with technician truck stock inventory.

Tohono O'odham Nation

Public Safety Dispatcher

Sells, AZ · On-site

$22.30 - $25.23/hr

Position Summary: Under close supervision, serves as 911 dispatch operator for public safety ... public. * Assist with maintaining and updating all tribal, Pima County warrants forms and logs.

GFT Ready Mix

Dispatch Order Taker / Shipper

Phoenix, AZ · On-site

$16.25 - $19.75/hr

Prior ready mix dispatching experience preferred. Location: 100% on-site - Phoenix, AZ 85043 ... Complete order intake and assist customers in identifying proper products needed for specific end ...

GFT Ready Mix

Dispatch Order Taker / Shipper

Phoenix, AZ · On-site

$16.25 - $19.75/hr

Prior ready mix dispatching experience preferred. Location: 100% on-site - Phoenix, AZ 85043 ... Complete order intake and assist customers in identifying proper products needed for specific end ...

GFT Ready Mix

Dispatch Order Taker / Shipper

Phoenix, AZ · On-site

$16.25 - $19.75/hr

Prior ready mix dispatching experience preferred. Location: 100% on-site - Phoenix, AZ 85043 ... Complete order intake and assist customers in identifying proper products needed for specific end ...

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Dispatching Assistant information

What does a dispatching assistant do?

A Dispatching Assistant supports the dispatch team by coordinating and tracking the movement of vehicles, shipments, or personnel. Their duties include communicating with drivers or field staff, updating schedules, preparing documentation, and resolving issues that may arise during transit. They play a key role in ensuring efficient operations and timely deliveries by maintaining clear records and offering logistical support. Dispatching Assistants often use specialized software to manage schedules and communicate with team members effectively.

What are the key skills and qualifications needed to thrive as a dispatching assistant, and why are they important?

To thrive as a Dispatching Assistant, you need strong organizational skills, attention to detail, and basic understanding of logistics principles, often supported by a high school diploma. Familiarity with dispatch software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of dispatch operations, timely deliveries, and effective team collaboration.

What are some common challenges faced by a dispatching assistant, and how can I prepare for them?

Dispatching Assistants often face challenges such as handling multiple requests simultaneously, managing last-minute schedule changes, and communicating effectively with drivers and other team members under time pressure. To prepare, it's helpful to develop strong organizational skills, become comfortable with dispatch software, and practice clear, concise communication. Adapting quickly to shifting priorities and maintaining a calm, solutions-focused mindset are also valuable traits that help ensure smooth operations in a dynamic work environment.

What is the difference between Dispatching Assistant vs Customer Service Representative?

AspectDispatching AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer logistics or transportation certificationsHigh school diploma; customer service or communication training often preferred
Work EnvironmentLogistics or transportation companies, often in office or dispatch centersRetail, call centers, or service industries, mainly in office settings
Employer & Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, hospitality, and various service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and logisticsCustomer interaction and support roles

The main difference between a Dispatching Assistant and a Customer Service Representative lies in their focus and work environment. Dispatching Assistants primarily support logistics and transportation operations, coordinating deliveries and schedules, while Customer Service Representatives handle client inquiries and support across various industries. Both roles require strong communication skills but serve different functions within their respective sectors.

How much does a dispatching assistant make?

A dispatching assistant typically earns between $30,000 and $45,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. The role often requires strong organizational skills and familiarity with dispatch software or communication tools.

Is it hard to get hired as a dispatching assistant?

Getting hired as a dispatching assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software. Entry-level positions are often available, but competition can vary depending on the industry and location; relevant experience or certifications can improve chances of employment.

What is the role of a dispatching assistant?

A dispatching assistant supports the dispatching process by coordinating the scheduling and routing of vehicles or personnel, often using dispatch software or communication tools. They ensure timely delivery or service, handle communication with drivers or field staff, and maintain accurate records of dispatch activities. This role requires organizational skills and attention to detail to ensure efficient operations.

What cities in Arizona are hiring for Dispatching Assistant jobs?

Cities in Arizona with the most Dispatching Assistant job openings:

Dispatching Assistant jobs near you
Infographic showing various Dispatching Assistant job openings in Arizona as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Junior Transportation Dispatcher

AMADO TRUCKING INC

Nogales, AZ

Full-time

Re-posted 3 days ago

Job description

Description

Amado Trucking, Inc. is currently searching for motivated individuals to join our Nogales
Terminal team. The desired candidates should have prior experience in  the transportation industry. As a Transportation Dispatch Jr  you will ensure operational excellence by supporting our customers information needs as well as coordinating local pickup and delivery drivers. 


Company Overview
Amado Trucking, Inc. is an Arizona based company in business for 50+ years specializing in the transportation of international cargo between the LA/LB ports, the Nogales AZ port of entry and various locations in the state of Sonora Mexico. Our headquarters are located in Nogales AZ with terminals in Vernon CA, Phoenix AZ, Nogales MX, Hermosillo MX and Tijuana BC. Our mission is to provide exceptional customer service with innovative transportation logistics solutions to the international commerce industry.

Responsibilities & duties for this position

  • Managing and tracking multiple customers and their cargo.
  • Data input and transactions on computer systems.
  • Tracking, tracing, and updating the status of shipments on a daily basis.
  • Providing customer service via email and telephone correspondence to address customer questions and concerns.
  • Troubleshooting and clearing logistics problems.
  • Checking ocean container availability & status w/ steamship lines and terminals.
  • Coordinating and communicating with outside logistics agents including customs brokers, carriers and drivers.



Requirements

Requirements

Qualifications

  • 2-3 years of proven industry experience.
  • Strong verbal and written communication skills in English and Spanish.
  • Excellent listening and analytical skills.
  • Organized and detail oriented.
  • Strong and proven computer skills.
  • Ability to prioritize, multitask, organize, and manage time effectively.
  • Previous experiences in logistics, cargo management, supply chain, customer service, dispatcher, warehouse, logistics specialist, administrative assistant, data entry, transportation and ocean cargo logistics are preferred.

Apply