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Dispatcher Telephone Operator Jobs (NOW HIRING)

kiawah

Telephone Operator

Kiawah Island, SC

$15.75 - $19.75/hr

As a Telephone Operator, you set the first impression for Kiawah Island Golf Resort by answering ... Receive guest laundry and dispatch for delivery. * Resolve guest challenges. * Take guests and ...

HV Global Marketing Corporation

$22/hr

Operate telephone switchboard station. Process guest requests for wake up calls, screening calls ... Dispatch bell staff or valet staff as needed. Hourly Rate: $22.00 Shift:1st,2nd Must be available ...

HV Global Group, Inc.

Telephone Operator

Escondido, CA · On-site

$22/hr

Operate telephone switchboard station. Process guest requests for wake up calls, screening calls ... Dispatch bell staff or valet staff as needed. Hourly Rate: $22.00 Shift:1st,2nd Must be available ...

Marriott International

Telephone Operator

Chicago, IL · On-site

$26.76/hr

Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls ... Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report ...

Marriott International

Telephone Operator

Chicago, IL · On-site

$27.76/hr

Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls ... Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report ...

Marriott

Telephone Operator

Santa Barbara, CA · On-site

$17.50 - $21.75/hr

Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls ... Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report ...

Marriott

Telephone Operator

Chicago, IL · On-site

$16.75 - $21/hr

Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls ... Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report ...

Holzer Health System

Operator/ Dispatcher I

Gallipolis, OH · On-site

$38K - $49K/yr

The Operator/Dispatcher must determine the nature and location of calls requesting medical, public ... Receives telephone calls, radio calls, collects information regarding non-emergencies and ...

Holzer Health System

Operator/ Dispatcher I

Gallipolis, OH · On-site

$38K - $49K/yr

The Operator/Dispatcher must determine the nature and location of calls requesting medical, public ... Receives telephone calls, radio calls, collects information regarding non-emergencies and ...

Holzer Health System

Operator/ Dispatcher I

Gallipolis, OH · On-site

$38K - $49K/yr

The Operator/Dispatcher must determine the nature and location of calls requesting medical, public ... Receives telephone calls, radio calls, collects information regarding non-emergencies and ...

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Dispatcher Telephone Operator information

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How much do dispatcher telephone operator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for dispatcher telephone operator in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a dispatcher telephone operator?

Dispatcher Telephone Operators are professionals who manage and direct communications, often in emergency or service environments. They receive incoming calls, gather essential information, and dispatch the appropriate personnel or services, such as police, fire, ambulance, or maintenance teams. Their role is critical in ensuring timely and accurate responses to requests or emergencies, and they must remain calm and organized under pressure. Dispatcher Telephone Operators typically use specialized communication systems and must be skilled at multitasking and problem-solving.

What are the key skills and qualifications needed to thrive as a dispatcher telephone operator, and why are they important?

To thrive as a Dispatcher Telephone Operator, you need strong communication skills, quick decision-making abilities, and often a high school diploma or equivalent. Familiarity with dispatching software, multi-line phone systems, and sometimes certifications in emergency dispatch protocols like EMD are typically required. Outstanding multitasking, stress management, and active listening skills help you excel in high-pressure situations. These abilities are crucial for ensuring accurate information relay, timely responses, and public safety in emergency and non-emergency scenarios.

What are some common challenges faced by dispatcher telephone operators, and how can they be handled effectively?

Dispatcher Telephone Operators often encounter challenges such as managing high call volumes, dealing with stressful emergency situations, and prioritizing multiple tasks simultaneously. Staying calm under pressure and using active listening skills are essential for accurately assessing each situation and providing timely assistance. Most organizations provide regular training and support to help operators improve their communication skills and resilience, ensuring they can respond effectively and maintain a high level of service even during peak times.

What is the difference between Dispatcher Telephone Operator vs Dispatcher?

AspectDispatcher Telephone OperatorDispatcher
CredentialsHigh school diploma, communication skillsHigh school diploma, relevant experience
Work EnvironmentCall centers, customer service settingsTransportation, emergency services, logistics
Industry UsageTelecommunications, customer supportTransportation, public safety, delivery services

Dispatcher Telephone Operators primarily handle incoming and outgoing calls, providing customer support and information. Dispatchers coordinate and send out personnel or vehicles, often in transportation or emergency services. While both roles involve communication and coordination, Dispatcher Telephone Operators focus on call handling, whereas Dispatchers manage field operations and logistics.

Is it hard to get hired as a dispatcher telephone operator?

Getting hired as a dispatcher telephone operator typically requires good communication skills, the ability to handle stressful situations, and sometimes a high school diploma or equivalent. Prior experience with phone systems or dispatching software can be helpful, but entry-level positions are often available for those with strong interpersonal skills. The hiring process may include background checks and training periods before full employment.

What cities are hiring for Dispatcher Telephone Operator jobs?

Cities with the most Dispatcher Telephone Operator job openings:

What states have the most Dispatcher Telephone Operator jobs?

States with the most job openings for Dispatcher Telephone Operator jobs include:

What are popular job titles related to Dispatcher Telephone Operator jobs?

For Dispatcher Telephone Operator jobs, the most frequently searched job titles are:

Dispatcher Telephone Operator jobs near you

Telephone Operator / Switchboard Operator

San Francisco, CA • On-site

Ladgov Corporation
Professional, Scientific, and Technical Services • 11 - 50 employees
Learn more about Ladgov Corporationexternal

$19.25 - $23.75/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 5 days ago

Job description

Position Overview

Viakorp Corporation is seeking professional and customer-focused Telephone Operators / Switchboard Operators to support the San Francisco VA Health Care System. This position serves as the first point of contact for patients, visitors, medical staff, and emergency personnel by providing prompt, courteous, and accurate telephone services. Operators are responsible for routing calls, handling emergency communications, operating paging systems, and ensuring uninterrupted communications for a major healthcare facility operating 24/7.

This is an on-site position supporting a federal healthcare facility where professionalism, confidentiality, and reliability are essential.

Work Schedule

This position supports 24/7 operations.

Coverage includes:

  • Monday – Friday: 7:00 PM – 7:00 AM
  • Weekends (Saturday & Sunday): 24-hour coverage
  • Federal Holidays: 24-hour coverage

Schedules may include:

  • Overnight shifts
  • Weekend shifts
  • Holiday shifts
Key Responsibilities
  • Answer incoming telephone calls promptly and professionally.
  • Route calls to the appropriate departments, clinics, and personnel.
  • Operate computerized telephone and switchboard systems.
  • Use overhead paging, radio, and emergency communication systems.
  • Respond appropriately to emergency situations, alarms, disaster notifications, and code calls.
  • Maintain accurate call logs and incident documentation.
  • Report telephone or communication equipment issues.
  • Assist callers with placing outgoing calls when needed.
  • Follow established procedures for emergency communications and security events.
  • Maintain patient privacy and confidentiality at all times.
  • Provide courteous customer service to patients, visitors, and medical staff.
  • Work effectively during high call volumes while maintaining accuracy.
Minimum Qualifications
  • High school diploma or equivalent.
  • Previous experience as a telephone operator, switchboard operator, call center representative, receptionist, dispatcher, or customer service representative preferred.
  • Excellent verbal communication and active listening skills.
  • Strong computer and data entry skills.
  • Ability to multitask in a fast-paced environment.
  • Professional telephone etiquette.
  • Ability to remain calm during emergencies.
  • Dependable attendance and punctuality.
  • Ability to pass required federal background screening and credentialing.
Required Skills
  • Exceptional customer service
  • Professional communication
  • Attention to detail
  • Problem-solving
  • Time management
  • Teamwork
  • Confidentiality and discretion
  • Ability to prioritize multiple tasks simultaneously
Benefits

Viakorp offers eligible employees:

  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off
  • Paid federal holidays (as applicable)
  • Professional training
  • Career growth opportunities
  • Supportive team environment

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LADGOV logo

About LADGOV

Sourced by ZipRecruiter

Ladgov Corporation is a Small business headquartered in Williamsburg, VA. We provide solutions to our clients in the U.S and around the globe. Ladgov’s Capabilities span from providing Public Health services in Biomedical Engineering, Bio-Pharmaceutical Research to IT & Cyber Security Solutions, Project Management, Data Analytics as well as Religious Services, Facility Management, Education Support services, and Infrastructure Management Services. LADGOV Corporation is dedicated to supporting its customers both in the private and federal space by fulfilling its commitment to each requirement and achieving exceptional results. Our staff uses modern cutting-edge technology to provide the best solutions to your mission needs. Satisfaction guaranteed!

Industry

Professional, scientific, and technical services

Company size

11 - 50 Employees

Headquarters location

Williamsburg, VA, US

Social media

Facebook

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