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Dispatch Support Technician Jobs (NOW HIRING)

AA2IT

Desktop Support Technician I

Minneapolis, MN · On-site

$21.25 - $27/hr

AA2IT is seeking a Desktop Support Technician I to assist customers with general inquiries and ... dispatch, Coordination of PC replacement, Coordination of Office assessment asset disposal.

Alliance Material Handling, Inc

Dispatcher

Youngstown, OH · On-site

$24 - $30/hr

Communicate critical job details, customer expectations, and scheduling updates to technicians prior to dispatch * Support the quoting process by coordinating with road technicians and the parts ...

Alliance Material Handling, Inc

Dispatcher

Youngstown, OH · On-site

$24 - $30/hr

Communicate critical job details, customer expectations, and scheduling updates to technicians prior to dispatch * Support the quoting process by coordinating with road technicians and the parts ...

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Dispatch Support Technician information

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How much do dispatch support technician jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for dispatch support technician in the United States is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $33.17 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Support Technician vs Customer Service Representative?

AspectDispatch Support TechnicianCustomer Service Representative
CredentialsTechnical certifications, communication skillsCustomer service training, communication skills
Work EnvironmentField support, technical troubleshootingCall centers, office settings
Industry UsageLogistics, utilities, telecommunicationsRetail, service industries
Primary FocusTechnical dispatching, support coordinationCustomer inquiries, issue resolution

The Dispatch Support Technician primarily handles technical dispatching and support coordination within technical or logistics industries, requiring technical skills and certifications. In contrast, Customer Service Representatives focus on addressing customer inquiries and resolving issues in a call center or office environment. While both roles involve communication skills, their core responsibilities and work settings differ significantly.

What cities are hiring for Dispatch Support Technician jobs?

Cities with the most Dispatch Support Technician job openings:

What are popular job titles related to Dispatch Support Technician jobs?

For Dispatch Support Technician jobs, the most frequently searched job titles are:

IT Dispatch Support/Field Support Services Clark

Kennesaw, GA • On-site

Sky Systems, Inc. (SkySys)
IT Services • 11 - 50 employees
Learn more about Sky Systems, Inc. (SkySys)external

$19.75 - $27.25/hr

Full-time

Re-posted 4 days ago

Job description

Job Summary:
Sky Systems, Inc. (SkySys) is seeking an IT Support Engineer for dispatch support on an as-needed basis. The role involves troubleshooting and resolving IT infrastructure issues at client sites, primarily during business hours on weekdays.
Responsibilities:
• Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty.
• Hands on experience with ServiceNow.
• Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
• Ability to lift / move computer equipment weighing up to 50Lbs.
• Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
Qualifications:
Required:
• Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty.
• Hands on experience with ServiceNow.
• Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
• Basic knowledge of enterprise LAN and WAN setups and concepts.
• Ability to perform smart hand activity under instruction based activities at sites.
• Ability to lift / move computer equipment weighing up to 50Lbs.
• Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
Company:
SkySys is a technology, engineering consulting and services company that provides Staffing, Managed, and Professional Services for clients globally ranging from 25 to 250,000+ employees. Founded in 2011, the company is headquartered in Raleigh, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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