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Dispatch Operations Manager Jobs in Suffolk, VA (NOW HIRING)

Managed Staffing

Utility Dispatcher

Norfolk, VA · On-site

$26.50 - $27.50/hr

This role is ideal for candidates with operations center, dispatch, utilities, or 911 call center ... Ability to manage multiple tasks end-to-end in a fast-changing environment * Strong analytical and ...

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Dispatch Operations Manager information

See Suffolk, VA salary details

$28.5K

$59.8K

$98.5K

How much do dispatch operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for dispatch operations manager in Suffolk, VA is $59,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $68,000.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Suffolk, VA?

For Dispatch Operations Manager jobs in Suffolk, VA, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Suffolk, VA look for?

The top searched job categories for Dispatch Operations Manager jobs in Suffolk, VA are:

What cities near Suffolk, VA are hiring for Dispatch Operations Manager jobs?

Cities near Suffolk, VA with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

HVAC Assistant Service Manager

R S Andrews of Tidewater Heating, Cooling

Chesapeake, VA • On-site

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Company Name
R S Andrews of Tidewater Heating, Cooling
Overview
Pay: $90,000-$110,000 per year
Schedule: Full-time, year-round work
Join RS Andrews of Tidewater, part of American Residential Services (ARS), the nation's largest provider of residential HVAC, plumbing, and electrical services, employing more than 7,000 professionals nationwide. With over 45 years of experience, ARS companies deliver trusted home services and career growth opportunities across the country.
We are seeking an experienced HVAC Assistant Service Manager to support our service leadership team and help manage day-to-day operations for our residential HVAC service technicians. This position reports directly to the HVAC Service Manager and plays a key role in ensuring high-quality service, strong technician performance, and excellent customer experience.
What We Offer
  • Insurance available after 31 days of employment
  • Take-home Company Truck / Fuel / Maintenance
  • Low-cost medical insurance options starting at ~$5/week
  • Dental and vision insurance options
  • Health Savings Account (HSA) or Flexible Spending Account (FSA)
  • 401(k) with company match
  • Paid time off and holiday pay
  • Company-paid life insurance
  • Career advancement opportunities within a national service organization

Responsibilities
As an HVAC Assistant Service Manager, you will assist with managing the service team and supporting the daily operations of the HVAC service department.
  • Assist with supervising and developing the HVAC service team, including hiring, training, scheduling, and performance management
  • Help coordinate technician schedules, daily assignments, and service priorities
  • Support the Service Manager in maintaining efficient operations and high-quality service delivery
  • Monitor technician performance, workmanship, and customer satisfaction
  • Ensure materials, parts, and equipment are ordered and available for scheduled jobs
  • Review departmental reports including inventory, tools, vehicles, and service metrics
  • Conduct job site visits and inspections to ensure quality and safety standards are met
  • Review payroll records to ensure technicians are properly compensated
  • Ensure technicians have the tools, equipment, and resources needed to complete service calls
  • Support dispatch operations to ensure appropriate technician assignment and scheduling

Qualifications
What You'll Bring
  • Vocational training or equivalent HVAC experience
  • Minimum 2 years of HVAC service field supervisory experience
  • Strong leadership, organizational, and communication skills
  • Excellent analytical skills, attention to detail, and financial awareness
  • Computer proficiency (Microsoft Office preferred)
  • Strong understanding of residential HVAC systems, service operations, and technician workflow

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

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