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Dispatch Operations Manager Jobs in Suffolk, VA (NOW HIRING)

WillScot

Branch Operations Manager II

Chesapeake, VA · On-site

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

WillScot

Branch Operations Manager II

Chesapeake, VA

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

WillScot

Branch Operations Manager II

Chesapeake, VA · On-site

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

MedEx Medical Transport

Internship

Ahoskie, NC · On-site

Interns may work in areas such as dispatch operations, administrative support, inventory, logistics ... Help with inventory management through stock checks, supply organization, and equipment tracking.

MedEx Medical Transport

Internship

Ahoskie, NC · On-site

Interns may work in areas such as dispatch operations, administrative support, inventory, logistics ... Help with inventory management through stock checks, supply organization, and equipment tracking.

Smithfield Foods

Senior Fleet Dispatcher

Suffolk, VA

$50K - $70K/yr

Manage full dispatch operations, including planning routes, scheduling drivers, and adjusting weekly delivery plans to meet service requirements. * Fleet & Driver Coordination: Supervise company ...

Smithfield Foods

Senior Fleet Dispatcher

Suffolk, VA · On-site

$50K - $70K/yr

Manage full dispatch operations, including planning routes, scheduling drivers, and adjusting weekly delivery plans to meet service requirements.Fleet & Driver Coordination: Supervise company-owned ...

APM Terminals

Supervisor, Operations

Chesapeake, VA · On-site

$60 - $65/hr

Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build ... Manages payroll of department. * Advises employees on handling of items received, stored, and ...

New

ARS

HVAC Assistant Service Manager

Chesapeake, VA · On-site

$90K - $110K/yr

We are seeking an experienced HVAC Assistant Service Manager to support our service leadership team ... Support dispatch operations to ensure appropriate technician assignment and scheduling What You'll ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Suffolk, VA

Dispatch Operations Manager information

See Suffolk, VA salary details

$28.5K

$59.8K

$98.5K

How much do dispatch operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for dispatch operations manager in Suffolk, VA is $59,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $68,000.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Suffolk, VA?

For Dispatch Operations Manager jobs in Suffolk, VA, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Suffolk, VA look for?

The top searched job categories for Dispatch Operations Manager jobs in Suffolk, VA are:

What cities near Suffolk, VA are hiring for Dispatch Operations Manager jobs?

Cities near Suffolk, VA with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

Branch Operations Manager II

WillScot

Chesapeake, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

WillScot rating

7.4

Company rating: 7.4 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

296th of 545 rated manufacturers

Job description

At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.
As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.
ABOUT THE JOB:
The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation and also has responsibility and accountability for driving Safety, controlling costs, managing the branch operations workforce, and efficiently managing the inventory. Success will be accomplished through value driven execution that fully complies with WS policies and all relevant laws and regulations. The Branch Operations Manager will maintain excellent service standards, respond efficiently to customer inquiries, and strive for high customer satisfaction.
WHAT YOU'LL BE DOING:
Operations
  • Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators, Drivers, Branch Coordinator
  • This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.
  • Employs timely and clear communication to all branch employees
  • Utilize all internal systems to provide safe, timely, cost effective, high quality and efficient delivery of revenue activities.
  • Cost management through the oversight of ongoing maintenance, inventory and servicing of the fleet through efficient use of company resources (time, people, money, etc.)
  • Utilize forward looking planning tools and budgets; actively manages costs. This includes all activities necessary to manage/operate a branch.
  • Ensures timely and accurate work order, off rent/damage bill, inventory and purchasing compliance.
  • Ensures accurate and readily available parts, VAPS and other resources necessary to conduct efficient operations.
  • Collaborates with HR and leadership to effectively manage & develop the branch workforce, ensuring the right recruiting and workforce training strategies are in place to advance company goals. Assesses talent, implements employee development plans and creates and maintains a learning environment. Proactively seeks out top talent externally to maintain a robust pool of qualified talent.
  • Efficiently manages and utilizes all aspects of logistics including safety, resources, DOT, route efficiency.

Production
  • Ensures all off-rents are conducted within the determined timeline; units returned are thoroughly inspected for work order accuracy and capture any damage billing where appropriate. Relocates idle fleet and conduct work order assessment as required. Conducts fleet physical inventory counts at established frequencies.
  • Demonstrates an understanding of the Work Order system and the drivers that impact inaccuracies, develops a strategy to ensure variances are minimal by ensuring work orders for idle fleet are accurate.
  • Issue and track vendor purchase orders
  • Orders, receives, and distributes materials/VAPS to work teams/vendors on a timely basis to support unit completion requirements. Conducts parts and VAPS inventory counts.
  • Focuses on driving first-time quality and reducing service calls, communicates with shop personnel to conduct root cause analysis and creates permanent corrective actions.
  • Other duties as assigned.

Customer Service
  • Utilize the Net Promoter Score (NPS) feedback to communicate timely and identify process improvement opportunities.
  • Ensure On Time Deliveries, Returns, Relocations and Service
  • Drives high levels of product quality (First Time Quality)
  • Commercial readiness through operations excellence.

EDUCATION AND QUALIFICATIONS:
Requirements
  • High School Diploma, GED, or 3 years of applicable experience
  • 5 years' experience managing one or more direct reports in a Service Shop/Manufacturing/Building Construction environment OR 2 years of experience with WillScot
  • Experience managing a unit or departmental budget OR 2 years of experience with WillScot
  • MS Office/Excel/Word/Outlook experience
  • Ability follow direction and meet deadlines in a fast-paced environment
  • Experience applying creativity to problem-solving
  • Build sustainable relationships and trust with vendors through open, proactive communication
  • Ability to effectively manage multiple, changing priorities in a fast-paced environment

Preferred
  • Bachelors Degree
  • Experience working with customers
  • Experience with Salesforce.com, SAP, Tableau, Hyperion, Teams/Zoom or Smartsheets.
  • Experience in areas including fleet management, logistics, inventory, dispatching building codes/permitting

Personal Characteristics
  • Lead by example through living our values:
    • Dedicated to Health & Safety
    • Committed to Inclusion & Diversity
    • Driven to Excellence
    • Trustworthy & Reliable
    • Devoted to Our Customers
    • Community Focused

#LI-MT1
This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
Base Wage Range: $76,200.00 - $114,400.00
Individual rates are based on a variety of factors such as degrees or certifications, skill-level and years of experience, and include considerations such as expected overtime and variable compensation pay such as bonus or commission.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.

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