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Dispatch Operations Manager Jobs in Fort Wayne, IN

Dispatcher

Fort Wayne, IN · On-site

$50K - $60K/yr

Day to day, you will work closely with Planners, Account Managers, Operations Managers, etc.. within Operations and will play a key role in the operational growth of PAM. Pay and Schedule The pay ...

Partner closely with the General Manager to achieve revenue, margin, and operational performance goals * Collaborate with Dispatch to optimize scheduling, route efficiency, capacity planning, and ...

Partner closely with the General Manager to achieve revenue, margin, and operational performance goals * Collaborate with Dispatch to optimize scheduling, route efficiency, capacity planning, and ...

Plumbing Manager

Fort Wayne, IN · On-site

$80K - $120K/yr

Partner closely with the General Manager to achieve revenue, margin, and operational performance goals * Collaborate with Dispatch to optimize scheduling, route efficiency, capacity planning, and ...

This position requires hands-on use of various tools, operation of trucks and forklifts, and ... Ability to manage multiple responsibilities in a fast-paced environment Additional Information Pay ...

... daily operational aspects of the business in a safe manner. In this role you will work with ... Supervise and dispatch mover/driver teams daily; coordinate employee scheduling and truck ...

Showing results 21-40

Dispatch Operations Manager information

See Fort Wayne, IN salary details

$29.6K

$62.1K

$102.1K

How much do dispatch operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dispatch operations manager in Fort Wayne, IN is $62,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $70,500.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
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$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


PAM Transport rating

8.4

Company rating: 8.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Join us for an exciting opportunity to be part of a team that values your growth, fosters innovation, and encourages a positive work-life balance.

About Us

PAM Transport was founded in Tontitown, Arkansas, in 1980 as a 5 truck operation. In our 40+ years of being in business, we have become an international company with more than 2,200 trucks and 8,500 trailers. Our goal is to provide exceptional service to our customers and we believe that starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that "small town feel" and community here at PAM.

About this opportunity

We are growing and currently looking to add members to our off-shift team! This role is an opportunity to gain valuable operational experience. Day to day, you will work closely with Planners, Account Managers, Operations Managers, etc.. within Operations and will play a key role in the operational growth of PAM.

Pay and Schedule

The pay range for this position is $50,000 - $60,000 dependent on experience. We are looking to fill the following shift:

4x3 Sunday-Wednesday, 6pm-6am with an alternating Wednesday

How will you contribute to the success of the team?

  • Staying in touch with your drivers to ensure their needs are met
  • Managing truck maintenance schedule to ensure services are completed on time
  • Effectively communicating issues/concerns to the account management team
  • Encourage driving safety within your fleet of drivers

What makes you a strong candidate for this position?

  • Multi-Tasking skills
  • Confidence in decision making
  • High degree of determination
  • Eagerness to learn
  • Strong interpersonal skills
  • High self-expectations

Benefits Offered

  • Medical, Dental, and Vision Plans
  • Retirement Plan and 401K with match
  • PTO
  • Direct Deposit
  • Other Voluntary Benefits

PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

The company will provide reasonable accommodations to employees who require them to perform the essential functions of their job to the extent it does not impose an undue hardship or create a risk of harm to the employee or others.

Experience a workplace where your contributions matter and where you can thrive in a supportive environment.


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