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Dispatch Operations Manager Jobs in Crown Point, IN

MV Transportation

Operations Manager

Chicago, IL

$83K - $90K/yr

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Scheduling, routing, and dispatch or call center functions; * Development and implementation of ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$83K - $90K/yr

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Scheduling, routing, and dispatch or call center functions; * Development and implementation of ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$83K - $90K/yr

MV Transportation is seeking an Operations Manager will provide support, leadership and direction ... Scheduling, routing, and dispatch or call center functions; * Development and implementation of ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on ... Experience overseeing schedulers, dispatchers, and drivers; * Excellent organization and planning ...

MV Transportation

Operations Manager

Chicago, IL

$88K - $104K/yr

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Experience overseeing schedulers, dispatchers, and drivers; * Excellent organization and planning ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Experience overseeing schedulers, dispatchers, and drivers; * Excellent organization and planning ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

Responsibilities: MV Transportation is seeking an Operations Manager will provide support ... Experience overseeing schedulers, dispatchers, and drivers; * Excellent organization and planning ...

Waste Management

Operations Manager

Gary, IN

$85K/yr

Oversee the daily collections for accuracy and profitability and direct dispatch if necessary. * Prepare the daily schedule of operations on a weekly, monthly and yearly basis. * Manage customer ...

Waste Management

Operations Manager

Gary, IN

$85K/yr

Oversee the daily collections for accuracy and profitability and direct dispatch if necessary. * Prepare the daily schedule of operations on a weekly, monthly and yearly basis. * Manage customer ...

Waste Management

Operations Manager

Gary, IN · On-site

$85K/yr

Oversee the daily collections for accuracy and profitability and direct dispatch if necessary. * Prepare the daily schedule of operations on a weekly, monthly and yearly basis. * Manage customer ...

Waste Management

Operations Manager

Gary, IN

$85K/yr

Oversee the daily collections for accuracy and profitability and direct dispatch if necessary. * Prepare the daily schedule of operations on a weekly, monthly and yearly basis. * Manage customer ...

MARS Solutions Group

Operations Specialist

Chicago, IL · On-site

Familiarity with work order management, dispatch systems, scheduling software, or permit processing. Experience with customer service in an operational or field support environment. Knowledge of ...

The Staff Pad

Dispatch Manager

Chicago, IL · On-site

... Dispatch Manager for it's Chicago, IL location. In this role you will be responsible to schedule ... with operational needs when required Coordinate inbound and outbound vehicle movements with ...

Keystone

Agronomy Operations Manager

Crown Point, IN · On-site

This position is responsible for the operations and profitability of the location. The role ... Supervise mixing, loading and dispatch * Manage facility inventory including forecasting product ...

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Showing results 1-20

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Crown Point, IN

Dispatch Operations Manager information

See Crown Point, IN salary details

$28.5K

$59.7K

$98.2K

How much do dispatch operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dispatch operations manager in Crown Point, IN is $59,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $67,800.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Crown Point, IN? For Dispatch Operations Manager jobs in Crown Point, IN, the most frequently searched job titles are:
What cities near Crown Point, IN are hiring for Dispatch Operations Manager jobs? Cities near Crown Point, IN with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you

Operations Manager

MV Transportation

Chicago, IL

$83K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

79th of 98 rated public transport

Job description

Overview

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Responsibilities

MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our  contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to:

  • Minimum of five years of recent experience managing paratransit call center operations or similar position (a similar position would be a manager overseeing day-to-day operations of demand-response passenger transportation, including managing staff and driver schedules to meet service demand);
  • Scheduling, routing, and dispatch or call center functions;
  • Development and implementation of operation policies and procedures;
  • Knowledge of regulatory requirements to assure compliance with applicable federal, state, and local laws for operating demand-response transportation services (e.g., FTA DOT ADA and drug and alcohol, DOJ Title VI, and state DOT regulations);
  • Experience overseeing schedulers and dispatchers;
  • Excellent organization and planning skills;
  • Excellent customer service skills;
  • Ability to handle multiple tasks accurately and effectively; and
  • Proficiency in Trapeze.
Qualifications

Talent Requirements:

  • Effectively manage on-time performance and driver availability.
  • Effectively manage all dispatch and call center functions.
  • Effectively manage customer relations through both direct contact and outreach programs.
  • Identify, select, train and mentor location staff.
  • Effectively and frequently communicate with location staff and support team members.
  • Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
  • Contributes to maintain the safety culture of the division.
  • Maintain client contact routinely to meet or exceed expectations.
  • Assist with conducting periodic departmental audits.
  • Daily, weekly and monthly review of key operational metrics.
  • Implement, promote and adhere to company policies and procedures.
  • Participates in location labor and employee relations activities.

Starting salary range: $83,598 - $90,000

Healthcare Benefits

  • PPO Medical (Spouse, dependent children)
  • Medical HSA (Spouse, dependent children)
  • Prescription (Spouse, dependent children)
  • Dental (Spouse, dependent children)
  • Vision (Spouse, dependent children)
  • Telemedicine
  • FSA
  • HSA
  • Life
  • AD&D
  • Group Accident
  • Critical Illness
  • Hospital Indemnity
  • LTD
  • STD
  • EAP

Retirement Benefits

Company Offered 401(k)

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Employment Type: FULL_TIME

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