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Dispatch Operations Manager Jobs in Austin, TX (NOW HIRING)

Applus IDIADA

HUB Coordinator - Texas

Hutto, TX · On-site

Assign daily shifts and support dispatch operations (multiple shifts per day, 7 days/week ... Manage collection and secure transportation of recorded data storage media * Monitor daily data ...

Applus IDIADA

HUB Coordinator - Texas

Hutto, TX · On-site

Assign daily shifts and support dispatch operations (multiple shifts per day, 7 days/week ... Manage collection and secure transportation of recorded data storage media * Monitor daily data ...

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Dispatch Operations Manager information

See Austin, TX salary details

$31K

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$107K

How much do dispatch operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dispatch operations manager in Austin, TX is $65,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $73,900.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Austin, TX? For Dispatch Operations Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Austin, TX look for? The top searched job categories for Dispatch Operations Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Dispatch Operations Manager jobs? Cities near Austin, TX with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you

COTALAND Park Operations Supervisor

Circuit of The Americas

Del Valle, TX • On-site

Full-time

Posted 8 days ago

Job description

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country, with Formula 1 US Grand Prix, NASCAR, and MotoGP attracting global fans during championship races on the famed Circuit, while Live Nation produces more than 30 headline concerts each year at the Germania Insurance Amphitheater. COTALAND is an amusement park featuring more than 30 attractions and experiences, including first-of-their-kind roller coasters.
The Supervisor is responsible for the daily supervision of an assigned operational area within Ride Operations, Park Services, or Guest Relations (Admissions, Front Gate, Ticketing, and Guest Services). This position provides direct leadership to Team Leads and Crew Members while ensuring safe, efficient, and guest-focused operations throughout each operating day. You would be assigned to a specific area in Operations during the construction phase.
Supervisors serve as the primary frontline leader, ensuring operating procedures, safety standards, cleanliness expectations, and guest service standards are consistently achieved. This position develops Team Leads through coaching, mentoring, and accountability while maintaining a visible presence throughout the assigned operational area.
Successful candidates will possess previous leadership experience in an amusement park, theme park, water park, or similar attractions environment and enjoy working in a fast-paced, guest-focused operation.
Requirements
  • Supervise the daily operation of an assigned Ride Operations, Park Services, or Guest Relations area.
  • Lead, coach, and develop Team Leads and Crew Members while fostering a positive and accountable work environment.
  • Conduct daily shift meetings, assign work locations, and communicate operational priorities and safety expectations.
  • Ensure all Crew Members follow operating procedures, ride operating manuals, company policies, and safety standards.
  • Monitor ride operations, dispatch efficiency, queue management, guest flow, cleanliness, and overall operational performance.
  • Conduct routine operational inspections to ensure attractions, queue lines, work areas, and guest-facing spaces meet established standards.
  • Respond to guest concerns and resolve service recovery opportunities professionally while supporting Team Leads in handling routine issues.
  • Coordinate with Maintenance regarding ride downtime, operational concerns, and attraction readiness.
  • Assist with ride evacuations, weather responses, emergency situations, guest incidents, and park operational disruptions following established procedures.
  • Complete operational reports, incident documentation, ride downtime reports, and daily shift communication.
  • Assist with scheduling adjustments, break rotations, staffing deployment, and labor management throughout the operating day.
  • Support onboarding, training, certification, and ongoing development of Crew Members and Team Leads.
  • Conduct performance coaching and provide feedback while recognizing strong performance and addressing opportunities for improvement.
  • Perform operational audits to ensure compliance with safety procedures, guest service standards, and department expectations.
  • Partner with other park departments to ensure seamless guest experiences and efficient park operations.
  • Maintain a visible leadership presence throughout the assigned operational area and lead by example.

Knowledge, Skills, and Abilities
  • Working knowledge of amusement park, theme park, or water park operations.
  • Understanding of Ride Operations, Guest Relations, Admissions, Ticketing, or Park Services.
  • Knowledge of ride safety procedures, emergency response protocols, OSHA regulations, and operational safety practices.
  • Strong leadership, coaching, and team development skills.
  • Ability to make sound operational decisions in a fast-paced environment.
  • Excellent guest service and conflict-resolution skills.
  • Strong communication and organizational abilities.
  • Ability to prioritize multiple tasks while maintaining attention to detail.
  • Comfortable working outdoors in varying weather conditions, including Texas summer heat.
  • Proficient with Microsoft Office and operational reporting systems.

Required Qualifications
  • Must be at least 18 years of age.
  • High school diploma or equivalent required.
  • Minimum two (2) years of leadership experience in an amusement park, theme park, water park, or similar attractions environment.
  • Previous experience leading or supervising Crew Members in Ride Operations, Park Services, Guest Relations, Admissions, Ticketing, or a related operational department.
  • Demonstrated ability to lead teams in a fast-paced, guest-focused environment.
  • Strong understanding of guest service, operational safety, and daily park operations.
  • Ability to work a flexible schedule, including evenings, weekends, holidays, and peak operating periods.
  • Ability to stand, walk, and work outdoors for extended periods (up to 10 hours).
  • Ability to lift up to 50 pounds.

Preferred Qualifications
  • Previous supervisory experience within an amusement park or water park.
  • Experience training and developing frontline employees and Team Leads.
  • Experience with workforce management software and scheduling systems.
  • CPR/AED and First Aid certification (or ability to obtain).
  • Bilingual (English/Spanish).

Work Schedule and Conditions
This position is based on-site at COTALAND Theme Park at Circuit of The Americas in Austin, Texas, and requires flexibility for evenings, weekends, holidays, special events, and seasonal peak operating periods.
Salary is commensurate with experience.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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