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Dispatch Operations Manager Jobs in Austin, TX (NOW HIRING)

Boxer Buddies

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Operations Manager

Austin, TX · On-site

$65K - $92K/yr

Monday - Saturday (Morning Dispatch & Live Operations Oversight) Base Salary: $65,000 - $68,000 ... Manage daily morning backup movers (1-2 on-site daily) to fill last-minute call-outs or no-shows ...

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Boxer Buddies

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Operations Manager

Austin, TX · On-site

$65K - $92K/yr

Monday - Saturday (Morning Dispatch & Live Operations Oversight) Base Salary: $65,000 - $68,000 ... Manage daily morning backup movers (1-2 on-site daily) to fill last-minute call-outs or no-shows ...

New

Addison Group

Operations Manager

San Marcos, TX · On-site

Job Title: Operations Manager Industry: Transportation / Private Charter / Fleet Operations ... Lead dispatch, field staff, and supervisory teams to ensure operational consistency * Develop and ...

Forward Air Corp.

Operations Manager

Austin, TX · On-site

$65 - $90/hr

Supervise daily operational activities, which may include receiving, storage, picking, packing, shipping, dispatching, routing, yard management, or other logistics workflows. * Coordinate and ...

Forward Air

Operations Manager

Austin, TX · On-site

Supervise daily operational activities, which may include receiving, storage, picking, packing, shipping, dispatching, routing, yard management, or other logistics workflows. * Coordinate and ...

IES Residential, Inc.

HVAC Service Dispatcher

Austin, TX · On-site

$18.25 - $24.50/hr

... dispatch operations, managing service schedules, and supporting field operations to ensure timely response and operational efficiency. This role works closely with customers, field personnel, vendors ...

Forward Air

Operations Manager

Austin, TX

Supervise daily operational activities, which may include receiving, storage, picking, packing, shipping, dispatching, routing, yard management, or other logistics workflows. * Coordinate and ...

Forward Air Corporation

Operations Manager

Austin, TX · On-site

Supervise daily operational activities, which may include receiving, storage, picking, packing, shipping, dispatching, routing, yard management, or other logistics workflows. * Coordinate and ...

New

Gulfshoresal

Emergency Communications Manager

Georgetown, TX · On-site

$83 - $104/hr

May perform 911 call-taking, dispatching, or related communications functions as operational needs ... Manages and supports public safety communications technology, including E-911, CAD, ProQA, logging ...

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Habitech Electric

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Operations & Dispatch Coordinator

Hutto, TX · On-site

$18/hr

Ability to manage multiple priorities in a fast-moving environment * Comfortable following up with ... Previous dispatch, scheduling, service coordination, or office operations experience is preferred

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Austin, TX

Dispatch Operations Manager information

See Austin, TX salary details

$29.7K

$62.3K

$102.6K

How much do dispatch operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for dispatch operations manager in Austin, TX is $62,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $70,900.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Austin, TX?

For Dispatch Operations Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Austin, TX look for?

The top searched job categories for Dispatch Operations Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Dispatch Operations Manager jobs?

Cities near Austin, TX with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

Operations Manager

Boxer Buddies

Austin, TX • On-site

$65K - $92K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

New

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Job description

Location: Austin, TX (Office: 1714 Fort View Rd / Truck Yard: 8008 S Congress Ave)

Schedule: Monday – Saturday (Morning Dispatch & Live Operations Oversight)

Base Salary: $65,000 – $68,000 starting base (Step-up to $75,000 base after 90 days based on performance)

On-Target Earnings (OTE): $80,000 – $92,000+ (Base + Performance Bonuses + Revenue Share)

Benefits: Subsidized Health, Dental & Vision Insurance, Paid Holidays, $30/week Gas Allowance


About the Role

We are seeking a high-accountability, system-driven Operations Manager to lead our daily moving and logistics operations in Austin, TX. In this role, you will own morning dispatch, live route tracking, crew reliability, quality control, and fleet inventory management.

Your core mandate is operational efficiency and team reliability. We schedule daily backup movers (1–2 on-site every morning) to ensure our schedule runs smoothly. Stepping onto a truck as a mover is considered a system failure; your job is to recruit, onboard, and manage a reliable crew so every truck leaves fully staffed without you doing manual labor.


Key Responsibilities

  • Crew Reliability & Recruitment (Primary Metric): Build and maintain a deep bench of reliable movers and drivers. Conduct weekly in-person interviews and onboard high-quality talent to eliminate short-staffing.
  • Backup Crew Management: Manage daily morning backup movers (1–2 on-site daily) to fill last-minute call-outs or no-shows before trucks leave the yard.
  • Morning Dispatch & Truck Readiness: Lead daily morning meetings, verify truck readiness (equipment, pads, tools, materials), conduct pre-trip inspections, and ensure all crews dispatch on time.
  • Live Operations Oversight: Monitor live job pacing, transit routes, and driver safety using Samsara. Address delays, site access issues, and operational bottlenecks in real time.
  • Quality Control & Accountability: Perform unannounced field QC visits on at least 50% of monthly jobs to inspect padding, packing, safety compliance, and professional standards. Enforce attendance and performance policies.
  • Fleet & Inventory Control: Oversee vehicle maintenance schedules, tool bag audits, box/cab cleanliness, fueling compliance (prior to 8:45 AM), and material inventory reordering.
  • Customer De-escalation & Damage Claims: Act as the primary escalation point for day-of customer issues, manage damage claims to keep them under 1% of revenue, and drive a 5-star review culture.


Qualifications & Requirements

  • Proven Operational Leadership: 3+ years managing teams, logistics, or field operations in moving, delivery, home services, or fast-paced logistics.
  • Recruiting & Staff Management Skills: Ability to hire, train, coach, and hold field crews accountable to high performance standards.
  • High Stress Tolerance & Problem-Solving: Cool-headed under pressure, decisive, and focused on proactive solutions rather than excuses.
  • Tech & Systems Proficiency: Comfortable with GPS tracking tools (Samsara), dispatch software (SmartMoving), and Google Workspace.
  • Valid Driver’s License: Clean driving record required.


Compensation & Performance Bonuses

  • Starting Base Salary: $65,000 – $68,000/year.
  • 90-Day Step-Up Base: Automatic bump to $75,000/year base upon hitting 90-day targets (95%+ crew reliability, zero manager truck-coverage instances, and labor costs held under 26%).
  • Staffing & Operational Efficiency Bonus: Quarterly performance bonus for maintaining 100% route coverage without manager field intervention.
  • Labor Efficiency Bonus: $100/month bonus for keeping direct labor expenses at or below target (26%).
  • Damage Claim Bonus: $150/month bonus for keeping total claims under 1% of monthly revenue.
  • 5-Star Review Bonuses: Tiered monthly bonuses ($50 to $1,000/month) based on customer review volume and ratings.
  • Weekly Revenue Share: 0.25% of completed weekly revenue (projected $2,500 – $4,250+/year).
  • Benefits Package: Health, dental, and vision insurance subsidies, $30/week gas allowance, and 6 paid holidays.