Our experienced account managers ensure clients across the country receive the same quality service ... Provide leadership and oversight for centralized dispatch operations across multiple teams and ...
Our experienced account managers ensure clients across the country receive the same quality service ... Provide leadership and oversight for centralized dispatch operations across multiple teams and ...
This position is responsible for service strategy, technician performance, dispatch operations ... Lead and manage both internal technicians and third-party service providers. This includes ...
This position is responsible for service strategy, technician performance, dispatch operations ... Lead and manage both internal technicians and third-party service providers. This includes ...
This position is responsible for service strategy, technician performance, dispatch operations ... Lead and manage both internal technicians and third-party service providers. This includes ...
Quick apply
This position is responsible for service strategy, technician performance, dispatch operations ... Lead and manage both internal technicians and third-party service providers. This includes ...
Operations Coordinator
Avenel, NJ · On-site
Primary Duties and Responsibilities • Responsible for communicating with the dispatcher and operations/branch manager to ensure work requirements are met with adequately qualified employees • ...
Operations Coordinator
Avenel, NJ · On-site
Primary Duties and Responsibilities • Responsible for communicating with the dispatcher and operations/branch manager to ensure work requirements are met with adequately qualified employees • ...
Dispatch Coordinator
Hicksville, NY · On-site
Setting up and administering daily dispatch operations * Dispatching drivers for pick-ups and ... Other administrative duties as assigned by Manager Job Requirements: * Five (5+) years of Warehouse ...
Dispatch Coordinator
Hicksville, NY · On-site
Setting up and administering daily dispatch operations * Dispatching drivers for pick-ups and ... Other administrative duties as assigned by Manager Job Requirements: * Five (5+) years of Warehouse ...
Dispatch Coordinator
Hicksville, NY · On-site
Setting up and administering daily dispatch operations * Dispatching drivers for pick-ups and ... Other administrative duties as assigned by Manager Job Requirements: * Five (5+) years of Warehouse ...
Dispatch Coordinator
Hicksville, NY · On-site
Setting up and administering daily dispatch operations * Dispatching drivers for pick-ups and ... Other administrative duties as assigned by Manager Job Requirements: * Five (5+) years of Warehouse ...
Dispatch Coordinator
Pompton Plains, NJ · On-site
$20 - $22/hr
Customer Service As an Scheduler and Dispatcher , you'll play a critical role in our day-to-day operations--connecting with customers, coordinating with installers, managing job logistics, and ...
Dispatch Coordinator
Pompton Plains, NJ · On-site
$20 - $22/hr
Customer Service As an Scheduler and Dispatcher , you'll play a critical role in our day-to-day operations--connecting with customers, coordinating with installers, managing job logistics, and ...
Dispatch Coordinator
Pompton Plains, NJ · On-site
Customer Service As an Scheduler and Dispatcher , you'll play a critical role in our day-to-day operations--connecting with customers, coordinating with installers, managing job logistics, and ...
Quick apply
Dispatch Coordinator
Pompton Plains, NJ · On-site
Customer Service As an Scheduler and Dispatcher , you'll play a critical role in our day-to-day operations--connecting with customers, coordinating with installers, managing job logistics, and ...
Be Seen First
Senior Dispatch Manager
Piscataway, NJ · On-site
Operations Reports to: Director of Customer Success Purpose: As a Senior Dispatch Manager, you will lead and direct all dispatch operations, ensuring the timely and accurate delivery of trailers ...
Quick apply
Be Seen First
Senior Dispatch Manager
Piscataway, NJ · On-site
Operations Reports to: Director of Customer Success Purpose: As a Senior Dispatch Manager, you will lead and direct all dispatch operations, ensuring the timely and accurate delivery of trailers ...
Be Seen First
Dispatch Supervisor
Keasbey, NJ · On-site
$60K - $65K/yr
School Bus Dispatcher / Operations Supervisor George Dapper, Inc. is seeking an experienced, organized, and confident professional to join our transportation management team. Responsibilities include:
New
Quick apply
Be Seen First
Dispatch Supervisor
Keasbey, NJ · On-site
$60K - $65K/yr
School Bus Dispatcher / Operations Supervisor George Dapper, Inc. is seeking an experienced, organized, and confident professional to join our transportation management team. Responsibilities include:
New
Operations Manager
Arverne, NY · On-site
$80K/yr
Operations Reports to : Director of Operations FSLA Status : Exempt All Transit is seeking an ... Effectively manage dispatch staff and dispatch supervisors. * Effectively manage customer relations ...
Operations Manager
Arverne, NY · On-site
$80K/yr
Operations Reports to : Director of Operations FSLA Status : Exempt All Transit is seeking an ... Effectively manage dispatch staff and dispatch supervisors. * Effectively manage customer relations ...
Operations Manager
Arverne, NY · On-site
$80K/yr
Operations Reports to : Director of Operations FSLA Status : Exempt All Transit is seeking an ... Effectively manage dispatch staff and dispatch supervisors. * Effectively manage customer relations ...
Operations Manager
Arverne, NY · On-site
$80K/yr
Operations Reports to : Director of Operations FSLA Status : Exempt All Transit is seeking an ... Effectively manage dispatch staff and dispatch supervisors. * Effectively manage customer relations ...
Operations Reports to : Director of Operations FSLA Status : Exempt All Transit is seeking an ... Effectively manage dispatch staff and dispatch supervisors. * Effectively manage customer relations ...
Operations Reports to : Director of Operations FSLA Status : Exempt All Transit is seeking an ... Effectively manage dispatch staff and dispatch supervisors. * Effectively manage customer relations ...
Be Seen First
Operations Manager
Queens, NY · On-site
$85K - $105K/yr
The Operations Manager is responsible for overseeing the daily operational and facility functions ... Oversee dispatch and transportation activities, ensuring on-time deliveries and compliance with ...
New
Quick apply
Be Seen First
Operations Manager
Queens, NY · On-site
$85K - $105K/yr
The Operations Manager is responsible for overseeing the daily operational and facility functions ... Oversee dispatch and transportation activities, ensuring on-time deliveries and compliance with ...
New
Be Seen First
Operations Manager
Queens, NY · On-site
$85K - $105K/yr
The Operations Manager is responsible for overseeing the daily operational and facility functions ... Oversee dispatch and transportation activities, ensuring on-time deliveries and compliance with ...
New
Quick apply
Be Seen First
Operations Manager
Queens, NY · On-site
$85K - $105K/yr
The Operations Manager is responsible for overseeing the daily operational and facility functions ... Oversee dispatch and transportation activities, ensuring on-time deliveries and compliance with ...
New
APPLY FOR THIS JOB ONLY IF YOU HAD PRIOR EXPERIENCE AS A DISPATCHER OR LEAD DELIVERY DRIVER WITH 2+ ... As a Operations Manager, you will be required to go through the same onboarding process driver ...
Quick apply
APPLY FOR THIS JOB ONLY IF YOU HAD PRIOR EXPERIENCE AS A DISPATCHER OR LEAD DELIVERY DRIVER WITH 2+ ... As a Operations Manager, you will be required to go through the same onboarding process driver ...
Operations Manager
Kearny, NJ · On-site
$57K/yr
APPLY FOR THIS JOB ONLY IF YOU HAD PRIOR EXPERIENCE AS A DISPATCHER OR LEAD DELIVERY DRIVER WITH 2+ ... As a Operations Manager, you will be required to go through the same onboarding process & driver ...
Operations Manager
Kearny, NJ · On-site
$57K/yr
APPLY FOR THIS JOB ONLY IF YOU HAD PRIOR EXPERIENCE AS A DISPATCHER OR LEAD DELIVERY DRIVER WITH 2+ ... As a Operations Manager, you will be required to go through the same onboarding process & driver ...
Strong knowledge of scheduling, workforce management, and dispatch operations * Exceptional ... customer service and conflict resolution abilities * Experience supporting regulatory compliance ...
Quick apply
Strong knowledge of scheduling, workforce management, and dispatch operations * Exceptional ... customer service and conflict resolution abilities * Experience supporting regulatory compliance ...
Operations Manager- Move
Fairfield, NJ · On-site
$55K - $60K/yr
The Operations Manager - Move is responsible for the daily execution and performance of the moving ... This role oversees dispatch logistics, crew assignments, job scheduling, and operational ...
Quick apply
Operations Manager- Move
Fairfield, NJ · On-site
$55K - $60K/yr
The Operations Manager - Move is responsible for the daily execution and performance of the moving ... This role oversees dispatch logistics, crew assignments, job scheduling, and operational ...
Be Seen First
Branch Operations Manager
Cold Spring Harbor, NY · On-site
$50K - $80K/yr
The Branch Operations Manager oversees the daily functions of a small branch operations team ... Schedule and dispatch containers delivery an pick up * Supervision of drivers * safety * Hire an ...
New
Quick apply
Be Seen First
Branch Operations Manager
Cold Spring Harbor, NY · On-site
$50K - $80K/yr
The Branch Operations Manager oversees the daily functions of a small branch operations team ... Schedule and dispatch containers delivery an pick up * Supervision of drivers * safety * Hire an ...
New
Dispatch Operations Manager information
See New York salary details
$32.8K - $40.1K
4% of jobs
$40.1K - $47.4K
13% of jobs
$52.9K is the 25th percentile. Wages below this are outliers.
$47.4K - $54.8K
11% of jobs
$54.8K - $62.1K
19% of jobs
The median wage is $63.3K / yr.
$62.1K - $69.4K
19% of jobs
$75K is the 75th percentile. Wages above this are outliers.
$69.4K - $76.7K
12% of jobs
$76.7K - $84K
9% of jobs
$84K - $91.3K
7% of jobs
$91.3K - $98.6K
5% of jobs
$98.6K - $105.9K
1% of jobs
$105.9K - $113.2K
0% of jobs
$32.8K
$68.8K
$113.2K
How much do dispatch operations manager jobs pay per year?
As of Aug 11, 2026, the average yearly pay for dispatch operations manager in New York is $68,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $78,200.00 per year, depending on experience, location, and employer.
What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?
| Aspect | Dispatch Operations Manager | Dispatch Coordinator |
|---|---|---|
| Responsibilities | Oversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveries | Schedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks |
| Required Credentials | High school diploma or equivalent; experience in logistics or transportation; leadership skills | High school diploma or equivalent; experience in dispatch or customer service |
| Work Environment | Office-based with some field oversight; leadership role in logistics | Office-based; direct communication with drivers and clients |
| Industry Usage | Common in transportation, logistics, and delivery companies | Used across similar industries for daily dispatch tasks |
The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.
How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?
A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.
What is a dispatch operations manager?
Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.
What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?
A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in New York? For Dispatch Operations Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in New York look for? The top searched job categories for Dispatch Operations Manager jobs in New York are:
What cities in New York are hiring for Dispatch Operations Manager jobs? Cities in New York with the most Dispatch Operations Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Job description
Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry knowledge and scale with personal service and accountability.
Join our team with over 80 years in business and two decades serving hundreds of national and regional account customers. Academy Fire offers unparalleled expertise in the management of multi-site fire and life safety protection. Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year.
Benefits of joining Academy Fire Life Safety
When you join Academy Fire you will receive:
Director, Central Dispatch
Location: Flexible / Based on Business Need
Department: Operations
Reports To: Vice President, Strategic Partnerships
Position Summary
Academy Fire is seeking an experienced and results-driven Director of Central Dispatch to lead and optimize our national dispatch operations. This strategic leadership role is responsible for overseeing multiple dispatch teams, driving operational excellence, improving service delivery, and ensuring efficient coordination of field resources across a growing organization.
The Director of Central Dispatch will play a key role in developing scalable processes, enhancing customer experience, driving performance metrics, and building a high-performing dispatch organization that supports Academy Fire's continued growth.
Key Responsibilities
Qualifications
What Success Looks Like
Why Academy Fire?
Academy Fire is one of the nation's fastest-growing fire and life safety companies, providing comprehensive inspection, service, installation, and monitoring solutions. We are committed to operational excellence, customer satisfaction, and investing in leaders who can help shape the future of our organization.
Apply today to help lead the transformation and growth of Academy Fire's centralized dispatch operations.
This version is written as an external-facing job posting. If you have the actual job description attachment, I can tailor the responsibilities and qualifications much more closely to the position requirements.
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Academy Fire Life Safety.
For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
Join our team with over 80 years in business and two decades serving hundreds of national and regional account customers. Academy Fire offers unparalleled expertise in the management of multi-site fire and life safety protection. Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year.
Benefits of joining Academy Fire Life Safety
When you join Academy Fire you will receive:
- Competitive compensation
- Pay is on a weekly cycle, every Friday
- Career Advancement Opportunities
- Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
- Company paid short and long-term disability
- Immediately vested in our 401(k) company match
- Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
- Exceptional guidance and support from our managers
- Collaborative culture & environment
- Opportunity to work alongside some of the best talent in the fire protection industry
Director, Central Dispatch
Location: Flexible / Based on Business Need
Department: Operations
Reports To: Vice President, Strategic Partnerships
Position Summary
Academy Fire is seeking an experienced and results-driven Director of Central Dispatch to lead and optimize our national dispatch operations. This strategic leadership role is responsible for overseeing multiple dispatch teams, driving operational excellence, improving service delivery, and ensuring efficient coordination of field resources across a growing organization.
The Director of Central Dispatch will play a key role in developing scalable processes, enhancing customer experience, driving performance metrics, and building a high-performing dispatch organization that supports Academy Fire's continued growth.
Key Responsibilities
- Provide leadership and oversight for centralized dispatch operations across multiple teams and regions.
- Develop and implement processes, procedures, and best practices to improve dispatch efficiency, consistency, and service quality.
- Partner closely with operations, service, sales, and field leadership to ensure effective resource allocation and customer support.
- Monitor key performance indicators (KPIs) and operational metrics to identify trends, drive continuous improvement, and achieve company objectives.
- Lead, coach, and develop dispatch managers and team members while fostering a culture of accountability, collaboration, and customer focus.
- Evaluate workforce planning and staffing requirements to support business growth and operational demands.
- Identify opportunities to leverage technology and automation to improve dispatch operations and reporting capabilities.
- Support organizational change initiatives and integration efforts as the company continues to expand.
- Ensure compliance with company policies, operational standards, and customer service expectations.
- Up to 20% travel
Qualifications
- Bachelor's degree in business, Operations Management, Logistics, Supply Chain Management, or a related field preferred.
- 7+ years of operational leadership experience, including management of dispatch, service coordination, logistics, call center, or related functions.
- Demonstrated success leading large, geographically dispersed teams.
- Strong analytical and problem-solving skills with experience managing operational metrics and performance reporting.
- Excellent communication, leadership, and relationship-building abilities.
- Proven ability to drive process improvements and manage organizational change.
- Advanced proficiency with dispatch, workforce management, ERP, or service management platforms.
What Success Looks Like
- Improved dispatch performance and operational efficiency.
- Enhanced customer experience and service responsiveness.
- Strong leadership and development of dispatch teams.
- Standardized processes and scalable operational practices.
- Effective partnership across departments to support business objectives.
Why Academy Fire?
Academy Fire is one of the nation's fastest-growing fire and life safety companies, providing comprehensive inspection, service, installation, and monitoring solutions. We are committed to operational excellence, customer satisfaction, and investing in leaders who can help shape the future of our organization.
Apply today to help lead the transformation and growth of Academy Fire's centralized dispatch operations.
This version is written as an external-facing job posting. If you have the actual job description attachment, I can tailor the responsibilities and qualifications much more closely to the position requirements.
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Academy Fire Life Safety.
For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
About AI Fire
Sourced by ZipRecruiter
Industry
Facilities support services
Company size
501 - 1,000 Employees
Headquarters location
Long Beach, CA, US
Year founded
2009