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Dispatch Operations Manager Jobs in Florida (NOW HIRING)

Republic Services

Operations Manager

Hudson, FL · On-site

The position manages a team of Operations Supervisors, , Dispatchers, Operations Clerks, Drivers and Helpers who are responsible for the route system for commercial, roll-off and residential ...

Republic Services

Operations Manager

Hudson, FL · On-site

The position manages a team of Operations Supervisors, , Dispatchers, Operations Clerks, Drivers and Helpers who are responsible for the route system for commercial, roll-off and residential ...

PEADEN

Operations Manager

Panama City, FL · On-site

Operations Manager - HVAC, Plumbing & Electrical | Performance Bonus + Company VehicleJoin an Award ... Partner closely with dispatch to improve technician utilization, job assignment, capacity, and ...

PEADEN

Operations Manager

Pensacola, FL · On-site

Operations Manager - HVAC, Plumbing & Electrical | Performance Bonus + Company VehicleJoin an Award ... Partner closely with dispatch to improve technician utilization, job assignment, capacity, and ...

PEADEN

Operations Manager

Fort Walton Beach, FL

Operations Manager - HVAC, Plumbing & Electrical | Performance Bonus + Company VehicleJoin an Award ... Partner closely with dispatch to improve technician utilization, job assignment, capacity, and ...

MTM Transit

Operations Manager

Sebring, FL · On-site

$65K/yr

The Manager, Operations will play a key role in the management, training, and development of staff ... Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure ...

MTM Transit

Operations Manager

Sebring, FL · On-site

$65K/yr

The Manager, Operations will play a key role in the management, training, and development of staff ... Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure ...

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Showing results 21-40

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Florida

Dispatch Operations Manager information

See Florida salary details

$22.4K

$47K

$77.3K

How much do dispatch operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for dispatch operations manager in Florida is $46,996.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $53,400.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Florida?

For Dispatch Operations Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Florida look for?

The top searched job categories for Dispatch Operations Manager jobs in Florida are:

What cities in Florida are hiring for Dispatch Operations Manager jobs?

Cities in Florida with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,996 per year, or $22.6 per hour.

Dispatch Lead - Heavy Wrecker

Guardian Fleet Services

Spring Hill, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Guardian Fleet Services rating

5.1

Company rating: 5.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Being a Heavy Wrecker Dispatch Lead with Guardian Fleet Services means you are the central command point for the most complex, high-risk, and high-impact operations in the company. In Guardian's world - where heavy-duty towing, rotator recoveries, and emergency response happen around the clock - this role is the one that keeps the entire heavy-duty division moving safely, efficiently, and professionally.
Position Overview
The Lead Heavy-Duty Dispatcher is responsible for supervising dispatch activities, directing heavy-duty tow operators, managing complex recovery assignments, and ensuring all calls are handled with accuracy, urgency, and professionalism. This role requires strong industry knowledge, multitasking ability, and leadership skills to keep operations running smoothly in a fast-paced environment.
Key Responsibilities
  • Lead Dispatch Operations - Oversee daily heavy-duty dispatch workflow, ensuring timely response to calls and efficient driver assignment.
  • Driver Coordination - Direct heavy-duty operators to appropriate locations based on skill set, equipment needs, ETA, and customer requirements.
  • Complex Call Management - Handle high-priority, multi-truck, recovery, rollover, and specialized transport calls with precision.
  • Real-Time Decision Making - Adjust routes, reassign drivers, and respond to emergencies or changing conditions.
  • Customer Communication - Provide accurate ETAs, updates, and professional service to customers, law enforcement, and partner agencies.
  • Safety & Compliance - Ensure drivers follow company safety standards, DOT regulations, and recovery protocols.
  • Training & Mentorship - Train new dispatchers and support ongoing development of dispatch team members.
  • Documentation & Reporting - Maintain accurate call logs, driver notes, incident details, and service records.
  • Equipment Coordination - Work with shop managers to schedule truck repairs, maintenance, and equipment readiness.
  • Cross-Department Collaboration - Communicate with managers, drivers, billing, and safety teams to ensure smooth operations.
  • Quality Assurance - Monitor call handling, customer satisfaction, and dispatch accuracy; identify areas for improvement.
  • Escalation Handling - Manage difficult calls, customer concerns, and operational issues with professionalism.
  • Other Duties as Assigned - Support operational needs as required.

Required Skills & Qualifications
  • Experience in heavy-duty towing, recovery, or transportation dispatch
  • Strong knowledge of heavy-duty equipment, recovery procedures, and industry terminology
  • Ability to multitask in a high-volume, fast-paced environment
  • Excellent communication and customer service skills
  • Proficiency with dispatch software, GPS systems, and multi-line phone systems
  • Strong leadership, coaching, and problem-solving abilities
  • High attention to detail and accuracy
  • Ability to remain calm and decisive under pressure
  • Knowledge of DOT rules, safety protocols, and company compliance standards
  • Physical & Work Environment Requirements
  • Ability to sit for extended periods while operating dispatch systems
  • Ability to work in a fast-paced office environment with frequent interruptions
  • Occasional need to walk the yard or shop area for operational coordination
  • Ability to work flexible hours, including nights, weekends, or on-call shifts as needed

Benefits Offered:
  • Paid Time Off & Paid Holidays
  • Medical, Dental, & Vision Plans
  • $15K Employer paid Life and AD&D
  • 401(k) Plan
  • Short Term Disability & Long-Term Disability
  • Hospital Indemnity
  • Cancer plan
  • Accident Insurance
  • Employee Assistance Program
  • Employee Referral Bonus

EEOC Policy Statement - We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.
We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merit, and business needs.

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