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Dispatch Manager Jobs in Springboro, OH (NOW HIRING)

QQR

Dispatch Operations Manager

Blue Ash, OH · On-site

$65 - $100/hr

Job Overview The Dispatch Operations Manager is a full-time, on-site role within QQR Transport , based in the Cincinnati metropolitan area. You will oversee daily dispatch operations, fleet ...

Dayton Freight

Linehaul Dispatcher

Dayton, OH · On-site

Understand dispatch management software to execute the planning of Driver assignments * Maintain excellent communication with internal customers * Continuously look for opportunities to improve ...

Dayton Freight

Linehaul Dispatcher

Dayton, OH · On-site

Understand dispatch management software to execute the planning of Driver assignments * Maintain excellent communication with internal customers * Continuously look for opportunities to improve ...

Dayton Freight

Linehaul Dispatcher

Dayton, OH · On-site

Understand dispatch management software to execute the planning of Driver assignments * Maintain excellent communication with internal customers * Continuously look for opportunities to improve ...

Dayton Freight

Transportation Dispatcher

Dayton, OH · On-site

Understand dispatch management software to execute the planning of Driver assignments * Maintain excellent communication with internal customers * Continuously look for opportunities to improve ...

Dayton Freight

Transportation Dispatcher

Dayton, OH · On-site

Understand dispatch management software to execute the planning of Driver assignments * Maintain excellent communication with internal customers * Continuously look for opportunities to improve ...

Dayton Freight

Transportation Dispatcher

Dayton, OH · On-site

Understand dispatch management software to execute the planning of Driver assignments * Maintain excellent communication with internal customers * Continuously look for opportunities to improve ...

ARS-Rescue Rooter

Dispatcher

Cincinnati, OH · On-site

$20 - $28/hr

Dispatch HVAC service technicians efficiently to meet customer appointment times * Manage incoming service requests and schedule heating and air conditioning service calls * Coordinate technician ...

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Dispatch Manager information

See Springboro, OH salary details

$26.5K

$55.5K

$91.3K

How much do dispatch manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for dispatch manager in Springboro, OH is $55,450.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $63,000.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are popular job titles related to Dispatch Manager jobs in Springboro, OH?

For Dispatch Manager jobs in Springboro, OH, the most frequently searched job titles are:

What cities near Springboro, OH are hiring for Dispatch Manager jobs?

Cities near Springboro, OH with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Springboro, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,450 per year, or $26.7 per hour.

Dispatch Director / EMS Communications

Communicarehealth

Cincinnati, OH

Full-time

Re-posted 28 days ago

Communicare Health Services rating

6.1

Company rating: 6.1 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

727th of 898 rated healthcare providers

Job description

Job Address:

10123 Alliance Road Suite 320 Blue Ash, OH 45242


Job Summary:

The EMS Dispatch Director is responsible for overseeing the daily operations of the emergency medical dispatch center. This role involves managing dispatch staff, ensuring efficient and effective dispatching of EMS resources, and maintaining compliance with all relevant regulations and protocols. The EMS Dispatch Director will also be responsible for developing and implementing policies, procedures, and training programs to enhance the performance and reliability of the dispatch center.

Key Responsibilities:

1. Leadership and Management:

  • Supervise, mentor, and evaluate dispatch staff, including dispatchers and Supervisor personnel.
  • Ensure adequate staffing levels are maintained to provide 24/7 dispatch coverage.
  • Foster a positive and productive work environment.

2. Operational Oversight:

  • Manage the daily operations of the EMS dispatch center, ensuring timely and efficient dispatch of EMS resources.
  • Monitor and evaluate the performance of the dispatch center, implementing improvements as needed.
  • Ensure adherence to dispatch protocols and procedures.

3. Policy Development and Implementation:

  • Develop, implement, and maintain dispatch policies and procedures.
  • Ensure policies are updated regularly to reflect best practices and regulatory requirements.

4. Training and Development:

  • Develop and conduct training programs for dispatch staff, including initial training and ongoing professional development.
  • Ensure all dispatchers are certified and maintain required certifications.

5. Technology and Systems Management:

  • Oversee the maintenance and operation of dispatch software and communication systems.
  • Collaborate with IT and other departments to address technical issues and implement system upgrades.

6. Quality Assurance:

  • Conduct regular audits and quality assurance reviews to ensure compliance with dispatch protocols.
  • Address and resolve any performance issues or complaints related to dispatch services.

7. Collaboration and Coordination:

  • Work closely with EMS field operations, law enforcement, fire departments, and other agencies to ensure effective coordination and communication.
  • Serve as a liaison between the dispatch center and other departments and external partners.

8. Reporting and Documentation:

  • Maintain comprehensive records of dispatch activities, incidents, and performance metrics.
  • Prepare and present reports to senior management and regulatory agencies as required.

9. Emergency Response:

  • Participate in emergency response planning and coordination.
  • Ensure the dispatch center is prepared to handle large-scale emergencies and disasters.

Qualifications:
Education: Bachelor's degree in emergency management, public safety, healthcare administration, or a related field or equivalent experience.
Experience: Minimum of 5 years of experience in emergency medical dispatch or a related field, with at least 3 years in a supervisory or management role.
Certifications: Emergency Medical Dispatcher (EMD) certification (Preferred).
Skills:

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in dispatch software and communication systems.
  • Ability to handle high-stress situations and make quick, effective decisions.
  • Strong organizational and problem-solving abilities.

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