1

Dispatch Manager Jobs in Rancho Cucamonga, CA (NOW HIRING)

The Dispatch Manager is primarily responsible for, but not limited to: Job Responsibilities: * Ensure that on-street service is provided per scope-of-work requirements, including but not limited to ...

The Dispatch Manager is primarily responsible for, but not limited to: Job Responsibilities: * Ensure that on-street service is provided per scope-of-work requirements, including but not limited to ...

The Dispatch Manager is primarily responsible for, but not limited to: Job Responsibilities: * Ensure that on-street service is provided per scope-of-work requirements, including but not limited to ...

As a U-Haul Repair Dispatch Manager, you will use U-Haul Company's proprietary technology to assess and care for field vehicles. U-Haul provides the support and tools you will need to succeed and ...

As a U-Haul Repair Dispatch Manager, you will use U-Haul Company's proprietary technology to assess and care for field vehicles. U-Haul provides the support and tools you will need to succeed and ...

Ambulance Dispatch Supervisor

Brea, CA · On-site

$30 - $34.07/hr

The Ambulance Dispatch Supervisor oversees daily operations of the EMS dispatch center, ensuring efficient, accurate, and timely coordination of emergency and non-emergency medical transport services.

Reporting to the Dispatch Manager, the Dispatcher will be responsible for communicating the load plan to drivers and customers while also ensuring that all customer requirements are met. An eye for ...

New

Reporting to the Dispatch Manager, the Dispatcher will be responsible for communicating the load plan to drivers and customers while also ensuring that all customer requirements are met. An eye for ...

Reporting to the Dispatch Manager, the Dispatcher will be responsible for communicating the load plan to drivers and customers while also ensuring that all customer requirements are met. An eye for ...

Education and Experience High school diploma supplemented by specialized training in emergency management and telecommunications operations. Four years of emergency dispatch experience including two ...

Be Seen First

Dispatch Coordinator

Ontario, CA · On-site

$20 - $25/hr

EFP is looking for a Dispatch Coordinator in the city of Ontario. Base pay $20.00 - $25.00 ... Managing truck drivers' schedules and routes * Scheduling freight to be picked up and delivered

Ambulance Dispatch

Azusa, CA · On-site

$22 - $25/hr

We are looking for a candidates who will work with our current management team to facilitate our ... The Ambulance Dispatcher will be responsible for coordinating and dispatching non-emergency medical ...

next page

Showing results 1-20

Dispatch Manager information

See Rancho Cucamonga, CA salary details

$30.7K

$64.3K

$105.8K

How much do dispatch manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for dispatch manager in Rancho Cucamonga, CA is $64,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $73,100.00 per year, depending on experience, location, and employer.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
What are the most commonly searched types of Dispatch jobs in Rancho Cucamonga, CA? The most popular types of Dispatch jobs in Rancho Cucamonga, CA are:
What are popular job titles related to Dispatch Manager jobs in Rancho Cucamonga, CA? For Dispatch Manager jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Rancho Cucamonga, CA look for? The top searched job categories for Dispatch Manager jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Dispatch Manager jobs? Cities near Rancho Cucamonga, CA with the most Dispatch Manager job openings:
Infographic showing various Dispatch Manager job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,267 per year, or $30.9 per hour.

Dispatch Manager

MV Transportation

El Monte, CA • On-site

Full-time

Re-posted 9 days ago


MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

80th of 97 rated public transport


Job description

Overview
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking a Dispatch Managerwho will provide direction to and maintain two-way communications with all dispatchers while monitoring system performance and making adjustments where necessary to maximize on-time performance, minimize customer wait times for on-call or will-call services, and minimize service disruptions as a result of vehicle or operator availability or emergency situations. The Dispatch Manager is primarily responsible for, but not limited to:
Job Responsibilities:
  • Ensure that on-street service is provided per scope-of-work requirements, including but not limited to, vehicle assignments, Driver assignments, assignment modifications, adjustments due to traffic, collision, incidents, weather, cancellations, no shows, vehicle breakdowns, etc.
  • Attend and participate in bimonthly Agency Dispatch Supervisor Meetings.
  • The company vision, values, and culture are understood, communicated, and positively promoted.
  • Set a positive example for dispatch agents by providing consistent support and positive leadership.
  • Responsible for positive employee morale and quality customer service.
  • Proactively assess staffing needs as determined by service hours and peak call periods.
  • Define and publish staff schedules based on service demand and in accordance with collective agreements.
  • Recruit, interview, and select employees in compliance with MVT hiring practices and minimum standards of qualification.
  • Recommend personnel for promotion, demotion, or reclassification.
  • Ensure prompt investigation and resolution of complaints and incidents as relates to direct reports and in compliance with company policy and collective agreement.
  • Impose discipline according to company policy, including suspension or termination of employment.
  • Respect and maintain the confidentiality of all employee records, business records, client and customer information, data and other information not otherwise available to the public.
  • Ensures all safety regulations are being observed and all training methods are adequate and effective.
  • Ensure dispatch protocols follow both client and company policies and procedures.
  • Organize and coordinate dispatch agent training programs for new hires and refresher customer service training programs for department personnel.
  • Prepares, verifies, and authorizes employee schedules and work records for payroll purposes.
  • Assigns work duties to qualified employees to ensure adequate coverage of all shifts.
  • Monitor dispatch performance as it relates to driver incidents, equipment failure, vehicle breakdowns, and other potential service disruptions.
  • Monitor dispatch agents to ensure timely communication of passenger cancellations or changes as required.
  • Provides dispatch coverage during peak service times and during employee shortages
  • Ensure dispatchers assign will-call and same-day trips to available and appropriate. vehicles in order to ensure on-time performance, minimize wait and ride times, and to maintain system productivity.
  • Ensure dispatchers document accurately and appropriately daily events related to service.
  • Manage vehicle pull-outs according to schedule and/or customer expectations.
  • Maximize wage to revenue percentages and minimize non-revenue and overtime wages.
  • Define and publish driver schedules based on service demand and in accordance with collective agreements.
  • Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees.
  • Maintain accurate records and appropriate filing systems.

Qualifications
Talent Requirements:
  • High School, or GED equivalent, minimum
  • Must have a minimum of three (3) years of experience in ADA paratransit dispatching and have advanced working knowledge of the RSDS functions used in dispatching operations.
  • Three (3) years supervisory or management experience in the transportation industry. Supervisory experience of a work group in a different industry may be substituted at the company's sole discretion.
  • Substantial experience in the operation phases of a transit organization.
  • Excellent customer service skills.
  • Must have strong skills to resolve situational challenges.
  • Must work effectively with fellow employees and have strong leadership characteristics.
  • Must have good time management skills and ability to manage multiple tasks concurrently.
  • Requires flexible hours, including long days and weekends.
  • Must have the ability to recruit and develop staff to deliver reliable service product.
  • Knowledge of service area and system parameters.
  • Proficient in Microsoft Office software.
  • Demonstrated ability to manage with a "Safety First" attitude.
  • Paratransit experience preferred.

Knowledge, Skills, and Abilities:
  • Knowledge of windows-based computer operating systems and functional knowledge of word processing, spreadsheet and presentation software.
  • Strong organizational skills, filing and file maintenance.
  • Ability to read, write and speak English.
  • Ability to communicate effectively at all levels.
  • Able to use multi-line phone system.
  • Ability to handle multiple tasks accurately and effectively.
  • Ability to work independently and objectively.
  • Strong organizational and analytical skills.
  • Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff.
  • Provide excellent customer service and present a professional demeanor and appearance.
  • Maintain attendance within policy.

Starting salary range: $68,000 - $80,000
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast

What MV Transportation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom