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Dispatch Manager Jobs in Macon, GA (NOW HIRING)

Mercer University

Public Safety Dispatcher

Macon, GA · On-site

Emergency Communications & Dispatch Operations: * Monitoring Security & Life Safety Systems: * Records Management & Criminal Justice Information Systems: * Customer Service & Administrative Support:

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Dispatch Manager information

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$28.8K

$60.3K

$99.3K

How much do dispatch manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for dispatch manager in Macon, GA is $60,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $68,600.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Macon, GA?

The most popular types of Dispatch jobs in Macon, GA are:

What are popular job titles related to Dispatch Manager jobs in Macon, GA?

For Dispatch Manager jobs in Macon, GA, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Macon, GA look for?

The top searched job categories for Dispatch Manager jobs in Macon, GA are:

What cities near Macon, GA are hiring for Dispatch Manager jobs?

Cities near Macon, GA with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Macon, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,314 per year, or $29 per hour.

Dispatch Supervisor 3rd Shift

Pratt Industries

Warner Robins, GA • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Pratt Industries rating

7.5

Company rating: 7.5 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

45th of 120 rated packaging manufacturers

Job description

Job Title: Dispatch Supervisor
Shift: 3rd
Division: Logistics
Reports To: Logistics Manager
Between $60,000/Year & $70,000/Year - Dependent on experience
  • Dispatcher as needed will put rates in TMW or rate loads/negotiate rates with 3rd party carriers
  • Direct the daily driver duties managing where they go, the time it takes and when their day is concluded
  • Dispatchers will manage DOT compliance related to driver available hours of service when assigning loads and daily task.
  • Dispatchers are required to interact with internal and external customers as needed. As part of interaction and communication includes shift hand off communication between Dispatchers to ensure the business is operating without incidents or issues and Customers are being served. Communication is critical between Dispatchers and Logistics Managers and Regional Managers.
  • Enter POs as needed.
  • Participate and initiate discipline to drivers as per company policy
  • Review driver documents for accuracy and/or compliance
  • Involvement as needed with selecting external carriers to take loads
  • Dispatchers will be involved with payroll as needed to ensure Drivers are accurately compensated for work performed.
  • Dispatchers will be responsible for managing the fleet in a financially efficient and safe manner considering service and cost.
  • Manage the fleet flow to the lease vendor's shops for equipment repair and maintenance. Also, coordinate and manage road breakdowns with the vendors.
  • Follow all Safety Policies and ensure Drivers and fellow employees follow all Safety policies and rules
  • Incident investigation forms - complete fully with as much detail as possible when a safety related issue or event occurs
  • Ride a longs with Drivers periodically - to ensure the Drivers have want they need and to experience the elements that Drivers experience doing the job
  • Dispatch position is a Supervisory position and duties related to supervising is required

SUPERVISORY RESPONSIBILITIES
Directly supervises all employees assigned to the department including Drivers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting an example of superior behavior, attitude and performance and team work.
EDUCATION and/or EXPERIENCE
High School Diploma or GED
Two years experience as a Dispatcher
Candidates are PREFERRED who offer the following:
College and/or related technical experience. Logistics, Transportation, Supply Chain Management
One year supervisory experience as a proven manager of at least five people.
Four years' experience in the Shipping and Warehousing environment or CDL Truck Driving Experience
LANGUAGE SKILLS
Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
Employee is regularly required to walk and talk and hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to sit and move around. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Pratt Industries is America's 5th largest paper and packaging company with more than 6,500 highly skilled employees dedicated to the environment and sustainability. Pratt Industries is one of the largest corrugated packaging companies in America, with sophisticated manufacturing facilities in more than a dozen states. The company operates three of the most modern, cost-effective paper mills in the country, as well as a series of sheet and box plants strategically placed throughout the United States offering a wide range of creative packaging solutions. Pratt Industries is committed to recycling and the environment by "harvesting the urban forest."
Pratt Industries offers competitive compensation plans with incentive opportunities, full benefits package including medical, dental, vision, life, disability, FSA, All State, Pre-Paid Legal, and 401(k) with company match, paid vacation, and paid holidays.

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