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Dispatch Manager Jobs in Boca Raton, FL (NOW HIRING)

Titan America

Customer Service Rep II

Deerfield Beach, FL

$15.50 - $21/hr

This position will report to both the Block Dispatch Manager. The primary responsibility of this position is to ensure the highest level of customer satisfaction during order taking, dispatching ...

Certerra

Dispatch & Fleet Coordinator

Fort Lauderdale, FL · On-site

$50K - $55K/yr

We are looking for a highly organized, solutions-driven Dispatch & Fleet Coordinator to manage the scheduling and deployment of our construction material testing technicians alongside the day-to-day ...

Roadway Moving

Dispatcher (Florida)

Fort Lauderdale, FL

Proficiency in Microsoft Office and dispatch management systems. * Excellent organizational and analytical skills; able to multitask and prioritize under pressure. * Ability to understand operational ...

Posted today

Integrated Home

DISPATCH COORDINATOR

Miramar, FL · On-site

$17.50/hr

Our integrated care model is trusted by leading Managed Care Organizations (MCOs), physicians, and ... The Dispatch Coordinator is responsible for all driver scheduling to ensure timely delivery and ...

Air-Ref Co. Inc.

Lead HVAC Installer

Delray Beach, FL · On-site

Before leaving the job, communicate with the dispatch/manager on a daily basis. * Install curb/curb adapter. * Must be able to communicate well with contractors and supervisors. * Able to complete ...

Champion Aquariums

Dispatcher

Pompano Beach, FL · On-site

$40K - $45K/yr

... dispatch technicians Conduct daily morning technician check-ins Organize executive-level meetings and manage reminders Process payroll Requirements Previous administrative experience required ...

ALL AMERICAN FACILITY MAINTENANCE

Dispatcher

Sunrise, FL

$23 - $26/hr

* Create, manage, and dispatch work orders in the dispatch software, ensuring all client needs are logged and prioritized correctly. * Route and schedule electrician and maintenance technicians to job ...

All American Facility Maintenance

Dispatcher

Sunrise, FL · On-site

$23 - $26/hr

* Create, manage, and dispatch work orders in the dispatch software, ensuring all client needs are logged and prioritized correctly. * Route and schedule electrician and maintenance technicians to job ...

VITAS Healthcare

CCC Dispatch Coordinator

Miramar, FL · On-site

Maintain compliance with all departmental standards; policies and procedures, training and education, workforce management, disaster planning, effectively managing and prioritizing work tasks ...

VITAS Healthcare

CCC Dispatch Coordinator

Miramar, FL · On-site

Employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform ...

VITAS Healthcare

CCC Dispatch Coordinator

Miramar, FL · On-site

Maintain compliance with all departmental standards; policies and procedures, training and education, workforce management, disaster planning, effectively managing and prioritizing work tasks ...

VITAS Healthcare

CCC Dispatch Coordinator

Miramar, FL · On-site

Maintain compliance with all departmental standards; policies and procedures, training and education, workforce management, disaster planning, effectively managing and prioritizing work tasks ...

VITAS Healthcare

CCC Dispatch Coordinator

Miramar, FL · On-site

Employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform ...

Mr. Rooter

Dispatcher

Deerfield Beach, FL · On-site

As a dispatch professional, you'll be doing something that matters! At Mr. Rooter Plumbing, you do ... After your initial training, you'll be in you'll work with management and customer service ...

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Showing results 21-40

All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Boca Raton, FL

Dispatch Manager information

See Boca Raton, FL salary details

$28.5K

$59.7K

$98.2K

How much do dispatch manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dispatch manager in Boca Raton, FL is $59,679.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $67,900.00 per year, depending on experience, location, and employer.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are popular job titles related to Dispatch Manager jobs in Boca Raton, FL? For Dispatch Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Boca Raton, FL look for? The top searched job categories for Dispatch Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Dispatch Manager jobs? Cities near Boca Raton, FL with the most Dispatch Manager job openings:
Dispatch Manager jobs near you

Customer Service Rep II

Titan America

Deerfield Beach, FL

$15.50 - $21/hr

Full-time

Re-posted 5 days ago

Titan America rating

6.6

Company rating: 6.6 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Overview

Block Dispatcher/Customer Service Representative

Titan America has an immediate opening for a Dispatcher/Customer Service Representative in the Deerfield Beach Office in FL. This position will report to both the Block Dispatch Manager. The primary responsibility of this position is to ensure the highest level of customer satisfaction during order taking, dispatching, scheduling of drivers and deliveries, delivery efficiency monitoring, and inter-departmental communications.

Responsibilities
  • Successfully complete training in Block manufacturing and customer service (to be provided).
  • Comply with all company's Safety Policies, attend department and site safety meetings, and participate in safety committees and programs (Near miss reporting, STAs, Workplace Exams, Pre-Shift Inspections, etc.)
  • Take orders, schedule, dispatch and establish strong customer relations.
  • Maintain efficient delivery controls through proper scheduling and accurate order entry into the dispatch system.
  • Monitor external factors such as weather and traffic to ensure optimized routing of resources.
  • Resolve transportation conflicts and handle unusual and difficult customer complaints.
  • Provide customer support and ensure maximum satisfaction.
  • Employ problem solving techniques to resolve complex issues.
  • Develop professional criteria of when to engage other parties.
  • Have positive attitude and strong communication skills with customers and other departments.
  • Successfully handle +50 calls in a shift.
  • Work in a team setting and achieve team and company goals.
  • Multi-task and complete daily workload in a timely fashion.
  • Maintain good working relationships with coworkers and outside agencies' personnel.
  • Work safely with a sense of urgency.
  • Perform other duties as required.
Qualifications
  • Must have Associate's degree or concrete dispatch experience. Bachelor's degree is preferred.
  • Safety focused and able to participate in a safety-centered work culture.
  • Logistics experience of moving products from Point A to Point B and 1-3 years of experience in a Dispatch Call-Center is preferred.
  • Excellent written and verbal communication skills with professional decorum over the phone.
  • Embracement and enhancement of Performance-based, Safety Culture
  • Strong mathematical skills, strong interpersonal skills, and ability to communicate effectively.
  • Problem Solving, Decision-Making, and Critical-Thinking skills.
  • Attention to detail, ability to stay organized and work independently.
  • Ability to work well under pressure and meet deadlines. Strong time management and strong organizational skills required.
  • Proficiency in Microsoft applications (Word, Excel, Outlook, PowerPoint).
  • Must be able to speak, read and write English. Bilingual or Spanish is a plus.
  • Must possess a valid FL driver's license. 

Titan America is an Equal Employment Opportunity (EEO) / Affirmative Action employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status

Employment Type: FULL_TIME

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