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Dispatch Liaison Jobs (NOW HIRING)

This role serves as the primary liaison between customers, drivers, dispatchers, and internal departments, providing proactive communication on pickups, deliveries, project status, and service ...

Dispatch Shift Manager

Denver, CO ยท On-site

$100 - $125/hr

Act as company liaison to Air Traffic Control, to include slot swapping and slot optimization for ... Actively monitor dispatch workload and desk balance of flight releases. Re-distribute flight ...

Liaison between drivers and both the customers and organization in customer service concerns ... dispatching and/or supervisory responsibilities (transit supervisory experience preferred)

In-House Dispatch Specialist Location: Irving, TX Company: Dry Force Corp Employment Type ... Act as a calm, supportive liaison during often stressful situations for our clients. Who We're ...

In-House Dispatch Specialist Location: Irving, TX Company: Dry Force Corp Employment Type ... Act as a calm, supportive liaison during often stressful situations for our clients. Who We're ...

In-House Dispatch Specialist Location: Irving, TX Company: Dry Force Corp Employment Type ... Act as a calm, supportive liaison during often stressful situations for our clients. Who We're ...

Act as company liaison to Air Traffic Control, to include slot swapping and slot optimization for ... Actively monitor dispatch workload and desk balance of flight releases. Re-distribute flight ...

Dispatch Shift Manager

Denver, CO ยท On-site

$90K - $120K/yr

Act as company liaison to Air Traffic Control, to include slot swapping and slot optimization for ... Actively monitor dispatch workload and desk balance of flight releases. Re-distribute flight ...

Acts as a liaison between sales, operations, and management. Responsibilities * Assist in building ... Cross train to assist with any dispatch function and with checking trucks for load accuracy * Other ...

Dispatch Agent

Colwich, KS ยท On-site

$18 - $22/hr

This role serves as a key liaison between internal teams, service providers, and clients to ensure ... Familiarity with dispatching software, CRM platforms, or work order management systems.

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Dispatch Liaison information

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$12

$24

$37

How much do dispatch liaison jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for dispatch liaison in the United States is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $33.17 per hour, depending on experience, location, and employer.

What is a dispatch liaison?

Dispatch Liaisons are professionals who act as the crucial link between dispatch teams, drivers, clients, and other stakeholders to ensure the smooth flow of operations. Their main responsibilities include coordinating schedules, relaying information, resolving issues as they arise, and facilitating communication to avoid delays or misunderstandings. They play a vital role in logistics, transportation, and delivery services by ensuring that all parties remain informed and that operations run efficiently. Strong organizational and communication skills are essential for this role.

How does a dispatch liaison typically coordinate communication between drivers and internal teams?

A Dispatch Liaison serves as a vital communication bridge, ensuring that information flows smoothly between drivers, dispatchers, and other departments such as customer service or logistics. They monitor real-time updates, address any issues drivers encounter on the road, and relay important instructions or changes in schedules. Effective Dispatch Liaisons proactively resolve conflicts, minimize delays, and maintain accurate records, which helps keep operations running efficiently. Regular collaboration with multiple teams is essential, making strong interpersonal and organizational skills crucial for success in this role.

What are the key skills and qualifications needed to thrive as a dispatch liaison, and why are they important?

To thrive as a Dispatch Liaison, you need strong organizational skills, attention to detail, and familiarity with logistics or transportation processes, often supported by a relevant diploma or experience in dispatch operations. Proficiency in dispatch management software, GPS tracking systems, and communication tools is typically required. Excellent interpersonal communication, problem-solving abilities, and the capacity to stay calm under pressure distinguish top performers in this role. These skills ensure efficient coordination between dispatch teams, timely delivery of services, and effective resolution of logistical challenges.

What cities are hiring for Dispatch Liaison jobs?

Cities with the most Dispatch Liaison job openings:

What states have the most Dispatch Liaison jobs?

States with the most job openings for Dispatch Liaison jobs include:

What are popular job titles related to Dispatch Liaison jobs?

For Dispatch Liaison jobs, the most frequently searched job titles are:

Infographic showing various Dispatch Liaison job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,151 per year, or $24.1 per hour.

Dispatch Manager

Jessup, MD โ€ข On-site

Full-time

Posted 23 days ago


Job description

Company Overview:
NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it's NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.
Job Overview:
The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across assigned accounts. This role serves as the primary liaison between customers, drivers, dispatchers, and internal departments, providing proactive communication on pickups, deliveries, project status, and service performance.
Duties and responsibilities:
  • Providing updates to customers on projects/goals/operational check in on pickups/deliveries
  • Participate in customer weekly/daily calls regarding performance and planning
  • Review potential changes and/or improvements with customer, validate internally with operations management team, and roll out changes/improvements to the many drivers and dispatchers involved
  • Support driver hiring and start up initiatives by interviewing and processing drivers
  • Evaluate driver pools and driver capabilities for busy season/special projects
  • Manage equipment utilization of tractors and trailers assigned to fleet
  • Complete daily payroll responsibilities through UKG
  • Match driver candidates for capabilities that match service needs
  • Work through application questions and concerns
  • Coordinate Recruiting and Safety departments processing of applications
  • Review Problems from internal & external customers and resolve
  • Work with tools and infrastructure items like
    • SkyBitz, Platform Science, LYTX Drivecam, As400 reporting
  • Coach drivers on performance and safety related items
  • Review terminal performance and report out in weekly internal KPI meetings
  • Customer portals and online platforms i.e. Smartsheet
  • Work with administrative teams to complete orders/close out open billing items
  • Manage reporting tools to create processes for additional revenue streams. i.e. detention and bobtail billing
  • Perform other duties as assigned

Qualifications:
  • 5+ years of relevant dispatch/operations management experience
  • High school diploma or equivalent education
  • Strong understanding of FMCSA & DOT guidelines
  • Advanced knowledge of AS-400 and intermediate computer skills
  • Proficient with Microsoft Word, Excel and PowerPoint.
  • Ability to work under pressure and meet deadlines.
  • Ability to communicate both orally and in writing with a wide range of people.

EEO Statement:
NRS is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristic.
#NRSIND
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.