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Dispatch Driver Jobs in Baltimore, MD (NOW HIRING)

This role serves as the primary liaison between customers, drivers, dispatchers, and internal departments, providing proactive communication on pickups, deliveries, project status, and service ...

This role serves as the primary liaison between customers, drivers, dispatchers, and internal departments, providing proactive communication on pickups, deliveries, project status, and service ...

Driver & Terminal Connect * Effectively dispatch a fleet using proper procedures for real time management of freight and drivers ensuring high level of data accuracy within the system. * Maintain ...

Dispatch Supervisor

Baltimore, MD · On-site

$27.58/hr

He/she will be responsible for ensuring the Dispatch department maintains effective daily communication with drivers, including those run by subcontractors; to continually monitor service making ...

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Dispatcher

Baltimore, MD · On-site

$24.52/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Dispatcher

Baltimore, MD · On-site

$24.52/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Dispatcher

Baltimore, MD · On-site

$24.52/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Dispatcher

Aberdeen, MD · On-site

$21 - $25/hr

Coordinate daily dispatch operations, including routing, scheduling, and load planning * Assist with backhauls, routing procedures, and overall logistics coordination * Communicate with drivers ...

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Dispatch Driver information

See Baltimore, MD salary details

$29.8K

$62.5K

$102.8K

How much do dispatch driver jobs pay per year?

As of Aug 26, 2026, the average yearly pay for dispatch driver in Baltimore, MD is $62,488.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a dispatch driver?

Dispatch drivers are professionals responsible for transporting goods, packages, or passengers according to schedules and instructions provided by a dispatcher. They communicate regularly with dispatchers to receive assignments, updates, and route changes, ensuring timely and efficient delivery. Dispatch drivers may operate various types of vehicles and are expected to follow all safety and traffic regulations while maintaining accurate records of deliveries and pickups.

What are the key skills and qualifications needed to thrive as a dispatch driver, and why are they important?

To thrive as a Dispatch Driver, you need a valid driver's license, a clean driving record, and strong knowledge of local routes and traffic regulations. Familiarity with GPS navigation systems, dispatch software, and electronic logging devices (ELDs) is typically required. Excellent time management, communication, and customer service skills help drivers handle schedules, coordinate with dispatchers, and interact professionally with clients. These competencies are crucial to ensure timely deliveries, safety, and reliable service in a demanding transportation environment.

What are some common challenges faced by dispatch drivers and how can they be addressed?

Dispatch Drivers often encounter challenges such as navigating unpredictable traffic, handling tight delivery schedules, and ensuring accurate communication with dispatchers and clients. To address these, it's important to stay organized, use GPS and route optimization tools, and maintain clear communication with team members. Adapting quickly to changes and maintaining a calm, professional attitude can help ensure timely and efficient deliveries.

What is the difference between Dispatch Driver vs Delivery Driver?

AspectDispatch DriverDelivery Driver
CredentialsValid driver's license, sometimes CDLValid driver's license, sometimes CDL
Work EnvironmentCoordinates routes, communicates with drivers and customersDelivers goods to customers, often on a set route
Employer & IndustryLogistics, transportation companies, courier servicesFood, retail, e-commerce, courier services

Dispatch Drivers primarily coordinate and assign routes, communicating with drivers and customers, while Delivery Drivers focus on physically delivering goods to customers. Both roles require similar licenses and work within the transportation industry, but their daily tasks differ significantly. Understanding these differences helps job seekers find the right position in logistics and delivery services.

What are popular job titles related to Dispatch Driver jobs in Baltimore, MD?

For Dispatch Driver jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Dispatch Driver jobs in Baltimore, MD look for?

The top searched job categories for Dispatch Driver jobs in Baltimore, MD are:

Infographic showing various Dispatch Driver job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $62,477 per year, or $30 per hour.

Full-time

Posted 8 days ago


Job description

Company Overview:

NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it’s NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.

Job Overview:

The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across assigned accounts. This role serves as the primary liaison between customers, drivers, dispatchers, and internal departments, providing proactive communication on pickups, deliveries, project status, and service performance.

Duties and responsibilities:

  • Providing updates to customers on projects/goals/operational check in on pickups/deliveries
  • Participate in customer weekly/daily calls regarding performance and planning
  • Review potential changes and/or improvements with customer, validate internally with operations management team, and roll out changes/improvements to the many drivers and dispatchers involved
  • Support driver hiring and start up initiatives by interviewing and processing drivers
  • Evaluate driver pools and driver capabilities for busy season/special projects
  • Manage equipment utilization of tractors and trailers assigned to fleet
  • Complete daily payroll responsibilities through UKG
  • Match driver candidates for capabilities that match service needs
  • Work through application questions and concerns
  • Coordinate Recruiting and Safety departments processing of applications
  • Review Problems from internal & external customers and resolve
  • Work with tools and infrastructure items like
    • SkyBitz, Platform Science, LYTX Drivecam, As400 reporting
  • Coach drivers on performance and safety related items
  • Review terminal performance and report out in weekly internal KPI meetings
  • Customer portals and online platforms i.e. Smartsheet
  • Work with administrative teams to complete orders/close out open billing items
  • Manage reporting tools to create processes for additional revenue streams. i.e. detention and bobtail billing
  • Perform other duties as assigned

Qualifications:

  • 5+ years of relevant dispatch/operations management experience
  • High school diploma or equivalent education
  • Strong understanding of FMCSA & DOT guidelines
  • Advanced knowledge of AS-400 and intermediate computer skills
  • Proficient with Microsoft Word, Excel and PowerPoint.
  • Ability to work under pressure and meet deadlines.
  • Ability to communicate both orally and in writing with a wide range of people.

EEO Statement:

NRS is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristic.

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