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Dispatch Center Jobs (NOW HIRING)

Priority OnDemand

Dispatch Supervisor

Phoenix, AZ · On-site

Ensures security of buildings, Dispatch Center and all other company property. * Performs daily inspections of their work area and of the Dispatch Center for cleanliness. Then performs the ...

PRIORITY ONDEMAND

Dispatch Supervisor

Phoenix, AZ

Ensures security of buildings, Dispatch Center and all other company property. * Performs daily inspections of their work area and of the Dispatch Center for cleanliness. Then performs the ...

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Dispatch Center information

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$30K

$62.9K

$103.5K

How much do dispatch center jobs pay per year?

As of Aug 23, 2026, the average yearly pay for dispatch center in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What is a dispatch center?

A dispatch center is a facility where operators coordinate the movement of vehicles, personnel, or equipment in response to service requests or emergencies. These centers are commonly used in public safety (such as police, fire, and EMS), transportation, and delivery services. Dispatchers communicate with field units using radios, phones, or computer systems to ensure efficient and timely responses. Their role is crucial in managing resources, prioritizing calls, and maintaining safety. Dispatch centers often operate 24/7 to provide continuous support to their teams.

What are the key skills and qualifications needed to thrive in a dispatch center role?

To excel in a Dispatch Center role, you need strong organizational skills, attention to detail, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and geographic information systems (GIS) is typically required. Effective communication, stress management, and problem-solving abilities help you stand out in this high-pressure environment. These skills ensure timely and accurate coordination of resources, which is critical for safety and operational efficiency.

What are some common challenges faced by professionals working in a dispatch center, and how can they be managed?

Dispatch center roles often involve managing high-pressure situations, handling multiple tasks simultaneously, and responding quickly to emergencies or service requests. Balancing the need for accuracy with the demand for speed can be challenging, especially during peak times or crisis events. Successful dispatchers use strong communication, problem-solving skills, and stress management techniques to maintain efficiency and composure. Many centers offer training and ongoing support to help staff develop these vital skills and foster a collaborative team environment.

How do you become a dispatch center?

To work in a dispatch center, individuals typically need a high school diploma or equivalent, strong communication skills, and experience with computer systems or dispatch software. Some positions may require relevant certifications or training, and familiarity with the specific industry, such as transportation or emergency services, is beneficial.

Is it hard to get hired as a dispatch center?

Getting hired as a dispatcher can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes relevant certifications or experience. Entry-level positions may be easier to obtain, while specialized roles might require additional training or knowledge of dispatch software. The hiring process often includes interviews and background checks.
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What states have the most Dispatch Center jobs?

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Dispatch Center jobs near you
Infographic showing various Dispatch Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Security Officer Dispatch Center

Allied Universal

Seattle, WA • On-site

$30.33/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,581 frontline employees who took The Breakroom Quiz

78th of 117 rated security

Job description

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Center in Seattle, WA, you will serve and safeguard clients in a range of industries such as Government, and more. As a Dispatcher supporting a government transportation location, you will coordinate communications, monitor activity, and relay information to personnel and emergency responders as needed. Your professionalism, attention to detail, and customer service skills will help support a secure environment and help deter security-related incidents. Join Allied Universal, where agile, reliable, and innovative teams put people first, work together, and act with integrity.

Position Type: Full Time

Pay Rate: $30.33 / Hour

Job Schedule:

DayTimeFri05:00 AM - 03:00 PMSat05:00 AM - 03:00 PMSun05:00 AM - 03:00 PM

What You'll Do:

  • Provide customer service to transit agency staff, passengers, contractors, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
  • Monitor and coordinate communications for transit facilities, stations, vehicles, and field personnel, documenting calls for service, incidents, and dispatch activity in accordance with site procedures.
  • Receive, prioritize, and relay routine and urgent information to appropriate personnel and/or emergency responders while maintaining clear, professional radio and telephone communications.
  • Respond to incidents and critical situations in a calm, problem-solving manner, providing timely notifications and maintaining accurate incident records.
  • Conduct regular and random monitoring of assigned transit locations and perimeter areas through available systems and communication channels to help identify and report unusual activity.

Minimum Requirements:

  • Have at least 2 years of security-related experience.
  • A guard card or license is preferred.
  • CPR certification is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2026-1660914Employment Type: FULL_TIME

What Allied Universal employees say

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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