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Dispatch Associate Jobs in Des Moines, IA (NOW HIRING)

Vannguard Utility Partners

Field Supervisor

Altoona, IA · On-site

$70K/yr

... field staff, dispatch, management, contractors, and utility partners. The Supervisor plays a ... Associate Degree * Required License: Valid driver's license * Preferred Certifications: Locator ...

Vannguard Utility Partners

Field Supervisor

Ankeny, IA · On-site

$70K/yr

... field staff, dispatch, management, contractors, and utility partners. The Supervisor plays a ... Associate Degree * Required License: Valid driver's license * Preferred Certifications: Locator ...

Vannguard Utility Partners

Field Supervisor

Johnston, IA · On-site

$70K/yr

... field staff, dispatch, management, contractors, and utility partners. The Supervisor plays a ... Associate Degree * Required License: Valid driver's license * Preferred Certifications: Locator ...

Accenture

Oracle Field Service Consultant

Des Moines, IA · On-site

$70K - $196K/yr

If an Associate's Degree, 3 years of work experience is required. Bonus Points If: * Experience ... Experience in utilities operations, field workforce optimization, dispatch, scheduling, routing ...

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All JobsDispatch Associate JobsDispatch Associate Jobs in Des Moines, IA

Dispatch Associate information

See Des Moines, IA salary details

$12

$28

$66

How much do dispatch associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for dispatch associate in Des Moines, IA is $28.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $25.10 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Des Moines, IA?

The most popular types of Dispatch jobs in Des Moines, IA are:

What are popular job titles related to Dispatch Associate jobs in Des Moines, IA?

For Dispatch Associate jobs in Des Moines, IA, the most frequently searched job titles are:

What cities near Des Moines, IA are hiring for Dispatch Associate jobs?

Cities near Des Moines, IA with the most Dispatch Associate job openings:

Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Des Moines, IA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,582 per year, or $28.2 per hour.

Field Supervisor

Vannguard Utility Partners

West Des Moines, IA • On-site

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Vannguard Utility Partners rating

5.3

Company rating: 5.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Great Opportunity for Outdoor Work and Freedom!
Salary: $70,000
Job Type: Full-time, Salary Exempt
Schedule: Monday to Friday (10 hours + days, weekends, on-call)
About the Role
The Field Supervisor oversees the daily operations of underground utility locating teams, ensuring accurate, safe, and efficient performance of utility locates across assigned territories. This role provides leadership, technical support, training, and quality control for field technicians while serving as the primary liaison between field staff, dispatch, management, contractors, and utility partners. The Supervisor plays a critical role in damage‑prevention efforts and compliance with state One‑Call (811) laws, safety standards, and company procedures.
Essential Duties & Responsibilities
  • Team Leadership: Coach, mentor, and evaluate field technicians; lead onboarding and conduct field ride-alongs.
  • Quality & Operations: Audit completed locates, handle high-risk assignments, investigate damages, and oversee equipment calibration and maintenance.
  • Safety & Compliance: Enforce APWA standards, OSHA rules, and PPE requirements; lead team safety meetings and toolbox talks.
  • Communication: Serve as the main point of contact for contractors, utility owners, and homeowners; coordinate with dispatch on schedules and workloads.
  • Reporting: Review work orders for accuracy and track team productivity and compliance metrics.
Knowledge, Skills, & Experience:
  • Required Education: High School Diploma or GED
  • Preferred Education: Associate Degree 
  • Required License: Valid driver’s license
  • Preferred Certifications: Locator Certification, OSHA 10/30, First Aid/CPR, or damage investigation background
  • Screening: Pass pre-employment DOT drug test and participate in Vannguard’s Drug-Free Workplace Program (Required)
  • Experience: 2+ years leading a team of 15+ individuals or equivalent experience working in a fast-paced team environment
  • Required Technical Skills: Basic knowledge and use of Microsoft Office programs (Word, Excel, etc.) / Basic understanding of ticketing software
  • Preferred Technical Skills: Strong knowledge of electric, gas, telecom, water, sewer, and fiber systems; proficiency with EM locators and GPS/GIS tech  Strong Microsoft Office Suite 
Physical Demands & Working Conditions:
  • Driving: Sit and drive between 50-300+ miles daily in assigned district
  • Mobility: Regularly get in and out of a vehicle, standing, walking, kneeling, and bending.
  • Lifting: Ability to lift and/or move 50-150 pounds
  • Environment: Work outdoors in all weather conditions, year round
  • Location: Multiple field locations daily
Benefits:
  • 401(k) + Company match
  • Vision Insurance
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Pet Insurance
  • Paid Time Off (PTO)

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