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Dispatch Associate Jobs in Des Moines, IA (NOW HIRING)

MCI Careers

Early Morning Dispatch

Iowa, IA

$12.10 - $16.10/hr

As an Early Morning Call Center Dispatch Representative , you will play an essential role in ... The right candidate will have a professional disposition when communicating with associates ...

MCI Careers

Early Morning Dispatch

Iowa, IA · On-site

$16 - $20/hr

The right candidate will have a professional disposition when communicating with associates ... As an Early Morning Call Center Dispatch Representative , you will play an essential role in ...

MCI Careers

Early Morning Dispatch

Iowa, IA · On-site

$12.10 - $16.10/hr

The right candidate will have a professional disposition when communicating with associates ... As an Early Morning Call Center Dispatch Representative , you will play an essential role in ...

Vannguard Utility Partners

Field Supervisor

Ankeny, IA · On-site

$70K/yr

... field staff, dispatch, management, contractors, and utility partners. The Supervisor plays a ... Associate Degree * Required License: Valid driver's license * Preferred Certifications: Locator ...

Vannguard Utility Partners

Field Supervisor

Altoona, IA · On-site

$70K/yr

... field staff, dispatch, management, contractors, and utility partners. The Supervisor plays a ... Associate Degree * Required License: Valid driver's license * Preferred Certifications: Locator ...

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Dispatch Associate information

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$12

$28

$66

How much do dispatch associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for dispatch associate in Des Moines, IA is $28.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $25.10 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Des Moines, IA?

The most popular types of Dispatch jobs in Des Moines, IA are:

What are popular job titles related to Dispatch Associate jobs in Des Moines, IA?

For Dispatch Associate jobs in Des Moines, IA, the most frequently searched job titles are:

What cities near Des Moines, IA are hiring for Dispatch Associate jobs?

Cities near Des Moines, IA with the most Dispatch Associate job openings:

Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Des Moines, IA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,582 per year, or $28.2 per hour.

Resource Coordinator/Dispatcher

TERRACON

Des Moines, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Terracon rating

7.2

Company rating: 7.2 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

51st of 72 rated business consultants

Job description

Determines the safest, most efficient way to dispatch employees and/or equipment to project sites. Receives and manages incoming service requests (internal and external) to dispatch appropriately trained staff for the assignment. Dispatchers multitask with strong communication skills, maintaining efficient operations while ensuring that resources are scheduled when requested and directed where they are most needed.
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon was recognized as the #1 firm in Asbestos and Lead Abatement.

Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
The chemistry that holds our materials team together is made of integrity, creativity, and care. We represent Terracon's largest technician and inspection workforce and ensure the materials used to build the nation's roads, bridges, airports, stadiums, and other structures are safe and sound. With our broad range of qualifications, specialized certifications, and building materials professionals, we are on-site, evaluating and testing materials in real-time to keep the pace of our clients' project, collecting and reporting data digitally to deliver critical insights. With our nationwide footprint of offices and laboratories, bench strength, flexibility, and diverse capabilities we identify issues and expedite solutions whenever problems arise.
  • High school diploma or equivalent.
  • Minimum 3 years of relevant experience or the equivalent in training and related experience.
  • Ability to use technology (mobile apps, email, scheduling software, etc.)
  • Time management skills
  • Negotiation skills
  • Interpersonal interaction skills
  • Multi-lingual preferred in some markets
  • A valid driver's license with acceptable violation history may be required.
    • Preferred Qualifications:
  • Associate degree in project management, business management, or human resources
  • IIF Safety Leadership Terracon course obtained within 1 year in role.
  • Complete Terracon Resource Manager training within 1 year in role.
  • Answer and manage incoming calls and dispatch employees with appropriate skills or certifications to precise locations at necessary times.
  • Skilled at prioritizing projects and managing logistics (equipment, internal logistics) according to urgency and importance, utilizing negotiation skills when conflicts arise.
  • Relay information and instruction to employees, their managers, labs and other project stakeholders (internal employees, client, contractors, etc.) as appropriate.
  • As the hub for the department or office, maintain communication with field units to coordinate and prioritize schedules day-to-day.
  • Dispatch in an incident and injury free manner consistent with Terracon's guidelines to keep the care and concern of employees a priority.
  • Communicate effectively with customers, employees, and leaders.
  • Use materials dashboard, CMELMS and other tools to effectively distribute employees and balance workload.
  • Perform other office duties, if needed, and work with others to meet deadlines.
  • Coordinate between other regional offices to cover projects
  • Manage resource conflicts among employees, clients and office/regional leadership team using negotiation strategies.
  • Follows safety rules and practices and other safety requirements for all projects. Performs pre-task planning prior to executing work. Report any safety issues or concerns to management.
  • Be responsible for maintaining quality standards on all projects.
  • Perform other duties as assigned.

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