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Dispatch Associate Jobs in Chesterfield, VA (NOW HIRING)

City of Petersburg, VA

Telecommunicator I

Petersburg, VA · On-site

$33K - $55K/yr

Associate degree * Bachelor's degree * Graduate degree or higher * No degree 04 How many years of emergency telecommunications dispatching experience do you possess? * 0 to 2 years of experience * 2 ...

Sims Limited

Transportation Coordinator

Richmond, VA · On-site

Maintain transport/dispatch systems to ensure accurate, current job data (e.g., TMS/dispatch tools ... Associate degree, advanced diploma/level 4 award, or equivalent combination of education and ...

Sims Limited

Transportation Coordinator

Richmond, VA · On-site

Maintain transport/dispatch systems to ensure accurate, current job data (e.g., TMS/dispatch tools ... Associate degree, advanced diploma/level 4 award, or equivalent combination of education and ...

Gopuff

Operations Associate, Whitcomb, #279

Richmond, VA · On-site

$15.20/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Henrico, #821

Henrico, VA

$15.20/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Hioaks, #255

Richmond, VA · On-site

$15.20/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Henrico, #821

Henrico, VA · On-site

$15.20/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Whitcomb, #279

Richmond, VA · On-site

$15.20/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Hioaks, #255

Richmond, VA

$15.20/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Hioaks, #255

Richmond, VA · On-site

$15.20/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Henrico, #821

Henrico, VA

$15.20/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Alutiiq

Operations Manager

Blackstone, VA · On-site

Direct, schedule, and dispatch staff and resources to meet contract requirements. Authorize use of ... Associate's degree or equivalent training/certification in O&M or Facilities Management. Minimum ...

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Showing results 21-40

All JobsDispatch Associate JobsDispatch Associate Jobs in Chesterfield, VA

Dispatch Associate information

See Chesterfield, VA salary details

$12

$27

$64

How much do dispatch associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for dispatch associate in Chesterfield, VA is $27.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $24.47 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Chesterfield, VA?

The most popular types of Dispatch jobs in Chesterfield, VA are:

What are popular job titles related to Dispatch Associate jobs in Chesterfield, VA?

For Dispatch Associate jobs in Chesterfield, VA, the most frequently searched job titles are:

What cities near Chesterfield, VA are hiring for Dispatch Associate jobs?

Cities near Chesterfield, VA with the most Dispatch Associate job openings:

Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Chesterfield, VA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,069 per year, or $27.4 per hour.

Remote Field Operations Coordinator

i2G Systems

Richmond, VA • On-site

Full-time

Posted 8 days ago

Key responsibilities

  • Manage daily scheduling, dispatching, and routing for field technicians to optimize route efficiency, project timelines, and SLA commitments.

  • Monitor and manage the full lifecycle of service and work order tickets from creation through completion in the ticketing system.

  • Communicate proactively with clients regarding technician arrival windows, service updates, and follow-up requirements.

Job description

Overview

Together, We Enhance Innovation and Growth

i2G specializes in advanced physical electronic security and life safety solutions. I2G has proven experience in surveillance, access control, and intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. We excel in design, project management, commissioning, and enterprise technology integrations.

i2G's mission is to provide the products and services that meet our customers' needs to give them a vital advantage in today's market, helping to protect what matters most.

The Field Operations Coordinator plays a vital role in optimizing field service delivery by managing technician scheduling, dispatching, and service ticket workflows. This role serves as the central liaison between field service technicians, project teams, and clients, ensuring work orders are executed efficiently, tracked accurately, and closed out in a timely manner.

Responsibilities

Technician Scheduling & Dispatch

  • Manage daily scheduling, dispatching, and routing for field technicians to optimize route efficiency, project timelines, and SLA commitments.
  • Serve as the primary point of contact for technicians regarding schedule adjustments, on-site delays, emergency dispatches, and logistical support.
  • Coordinate with project managers and operations leadership to allocate field resources according to skill sets, certifications, and project priorities.

Ticket Lifecycle & Workflow Management

  • Monitor and manage the full lifecycle of service and work order tickets from creation through completion in the ticketing system.
  • Review technician notes, parts usage, and labor hours for accuracy and completeness before closing tickets.
  • Track outstanding, delayed, or escalated tickets, proactively resolving bottlenecks to ensure high first-time fix rates and prompt issue resolution.

Cross-Functional & Customer Coordination

  • Communicate proactively with clients regarding technician arrival windows, service updates, and follow-up requirements.
  • Collaborate with procurement and warehouse teams to verify that required materials, parts, and equipment are available prior to technician dispatch.
  • Coordinate with internal engineering, project management, and billing teams to ensure seamless handoffs and accurate job costing.

Operational Reporting & Process Improvement

  • Generate weekly and monthly metrics on technician utilization, ticket resolution times, and schedule adherence.
  • Identify recurring workflow bottlenecks and recommend process improvements for dispatch and ticket completion.
  • Assist in maintaining standard operating procedures (SOPs) for dispatch and field service workflows.
Qualifications
  • Associate or Bachelor's degree in Business Administration, Operations, Supply Chain, or a related field (or equivalent practical experience).
  • 2+ years of experience in operations coordination, service dispatch, field service coordination, or technical scheduling.
  • Proven experience utilizing ticketing systems, Field Service Management (FSM) software, or CRM platforms (e.g., Salesforce, ServiceNow, ConnectWise, Jira).
  • Familiarity with physical security, low-voltage, life safety, or telecommunications field operations is strongly preferred.
  • Strong organizational, multitasking, and problem-solving skills in a fast-paced environment.
  • Excellent written and verbal communication skills, with a focus on cross-functional collaboration and customer service.
  • Proficiency with the Microsoft Office Suite (especially Excel and Outlook) and Google Workspace.
Company Overview

This is a Field Operations Coordinator opportuity with i2G Systems. Learn more about i2G Systems: https://www.i2gsystems.com

"Kastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities" Read More About the Partnership Here:

https://www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/  

Equal Opportunity Statement

At i2G Systems, we believe that diversity makes us stronger -  at work and in the world.  i2G Systems is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

Employment Type: OTHER

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