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Dispatch Assistant Jobs in Scio, OR (NOW HIRING)

Evergreen Plumbing

Dispatch Coordinator

Salem, OR · On-site

$18 - $25/hr

Position Summary: The Dispatch Coordinator is responsible for efficiently scheduling and ... * Assist with generating reports related to technician productivity, job completion rates, and ...

City of Salem, OR

PW Dispatch Supervisor

Salem, OR · On-site

$7.0K - $9.4K/mo

The Public Works Dispatch Center is a 24-hour, 365-day operation that receives and responds to emergency and nonemergency service requests for public infrastructure-related issues. Public Works plans ...

City of Salem

PW Dispatch Supervisor

Salem, OR · On-site

$7.0K - $9.4K/mo

The Public Works Dispatch Center is a 24-hour, 365-day operation that receives and responds to emergency and nonemergency service requests for public infrastructure-related issues. Public Works plans ...

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How much do dispatch assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for dispatch assistant in Scio, OR is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.54 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What job categories do people searching Dispatch Assistant jobs in Scio, OR look for?

The top searched job categories for Dispatch Assistant jobs in Scio, OR are:

What cities near Scio, OR are hiring for Dispatch Assistant jobs?

Cities near Scio, OR with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Scio, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,954 per year, or $19.7 per hour.

Dispatch Coordinator

Evergreen Plumbing & Mechanical

Salem, OR • On-site

$18 - $25/hr

Full-time

Re-posted 25 days ago

Job description

Position Summary:
The Dispatch Coordinator is responsible for efficiently scheduling and dispatching plumbing and mechanical service technicians to customer locations while ensuring optimal use of company resources. This role requires strong organizational, communication, and problem-solving skills to manage service requests, coordinate schedules, and maintain positive customer relationships.
Key Responsibilities:
Dispatching and Scheduling (50%)
  • Schedule, assign, and dispatch service technicians based on job priority, location, and skill level
  • Monitor job progress and reassign technicians as needed to meet service deadlines
  • Maintain accurate records of all dispatched jobs, technician availability, and customer interactions
  • Proactively adjust schedules to handle emergency or urgent service requests
  • Utilize dispatch software (e.g., ServiceTitan, FieldEdge, or similar) to track and optimize technician routes
Customer Communication (20%)
  • Communicate with customers to confirm service appointments, provide ETA updates, and follow up on service completion
  • Respond promptly to customer inquiries, resolve scheduling conflicts, and manage expectations effectively
  • Provide courteous and professional service to maintain high customer satisfaction
Technician Coordination (15%)
  • Relay detailed job information, including work scope, safety requirements, and customer preferences, to technicians
  • Ensure technicians have the necessary tools, materials, and instructions before dispatch
  • Monitor technician workload and adjust assignments to prevent burnout and maintain efficiency
Administrative and Reporting (10%)
  • Maintain detailed records of service calls, work orders, and technician schedules
  • Assist with generating reports related to technician productivity, job completion rates, and customer feedback
  • Verify that all job documentation is accurate and complete before closing out work orders
Emergency Response and Problem-Solving (5%)
  • Coordinate emergency response efforts for after-hours calls, ensuring timely resolution of urgent plumbing and mechanical issues
  • Troubleshoot scheduling conflicts and unforeseen challenges with minimal disruption to operations
Qualifications:
  • High school diploma or equivalent required
  • Prior experience in a customer service, dispatching, or scheduling role preferred
  • Strong communication, multitasking, and problem-solving skills
  • Detail-oriented, reliable, and able to adapt to fast-changing situations
Benefits:
  • Competitive hourly pay: $18-$25/hour, depending on experience
  • Full benefits for full-time employee
  • Supportive team atmosphere and opportunities for growth

Apply now to join the Evergreen Plumbing team!

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