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How much do disneyland retail jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for disneyland retail in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What is a Disneyland Retail job?

Disneyland Retail jobs involve working in the various shops and merchandise locations throughout Disneyland Resort. Employees in these roles assist guests with purchases, provide information about products, and ensure the stores are clean and well-stocked. Retail Cast Members are also responsible for creating a magical shopping experience, upholding Disney's high standards of customer service, and sometimes handling cash or operating registers. These positions often require flexible schedules, including weekends and holidays, to accommodate park hours.

What skills and qualifications are needed to work in Disneyland Retail?

To thrive as a Disneyland Retail Associate, you need strong customer service abilities, cash handling skills, and basic math proficiency, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Outstanding interpersonal skills, teamwork, and the ability to remain upbeat in a high-energy environment help you stand out. These skills are crucial for creating magical guest experiences, ensuring efficient store operations, and upholding the Disney brand standard.

What challenges do Disneyland Retail employees face and how can they prepare for them?

Disneyland retail employees often encounter high guest volumes and must maintain excellent customer service standards, even during peak seasons. They are expected to be knowledgeable about a wide range of products, handle transactions efficiently, and uphold the Disney brand’s commitment to magical guest experiences. Flexibility is key, as shifts can vary and may include weekends or holidays. Building strong communication skills and a positive attitude will help new hires thrive in this dynamic, fast-paced environment.

What is the difference between Disneyland Retail vs Disneyland Food Service Worker?

AspectDisneyland RetailDisneyland Food Service Worker
CredentialsHigh school diploma or equivalent; sometimes retail or customer service experienceHigh school diploma or equivalent; food safety certification may be required
Work EnvironmentRetail stores, merchandise displays, customer interactionsFood service areas, kitchens, customer service at food counters
Employer & Industry UsagePart of retail operations at Disneyland, focusing on merchandise salesPart of food and beverage services at Disneyland, focusing on food preparation and service

Both roles involve customer service within Disneyland but differ mainly in job functions: retail focuses on merchandise sales, while food service involves food handling and service. Understanding these differences helps job seekers find the right fit within Disneyland's diverse employment opportunities.

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What cities are hiring for Disneyland Retail jobs?

Cities with the most Disneyland Retail job openings:

What states have the most Disneyland Retail jobs?

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What job categories do people searching Disneyland Retail jobs look for?

The top searched job categories for Disneyland Retail jobs are:

Disneyland Retail jobs near you
Infographic showing various Disneyland Retail job openings in the United States as of September 2026, with employment types broken down into 64% Full Time, 35% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

Director, Operating Participants Account Management - Disneyland Resort

California, MO • On-site

1001 Walt Disney Parks and Resorts U.S., Inc.
See more jobs at 1001 Walt Disney Parks and Resorts U.S., Inc.external

$184K - $225K/yr

Other

Posted yesterday

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Job description

Job Posting Title: Director, Operating Participants Account Management - Disneyland Resort Req ID: 10160064 Job Description: The Operating Participants & Real Estate team is composed of 20+ professionals located in Orlando at the Walt Disney World Resort (WDW) and Anaheim at the Disneyland Resort (DLR) and is responsible for the strategy, tenanting and oversight of third parties that operate on our resort property land as tenants, including retailers, restaurants, hotels and service providers. It also identifies and executes strategic real estate transactions in and around WDW property. In addition, the team coordinates with local operating participant teams at Disneyland Paris (DLP) and Shanghai Disney Resort (SHDR). From a strategic perspective, the Operating Participants team endeavors to leverage third-party brand strength and operational expertise to expand the diversity of complementary offerings at our Resorts, driving length of stay, capturing broader guest demographics on property and generating incremental guest visits from local residents. We are seeking an inspiring leader with experience developing deals and managing contractual relationships to lead the DLR team. Reporting to the Vice President of Operating Participants & Real Estate, this role is based in Anaheim.

Significant responsibilities include:

LEASE MANAGEMENT:

Partner with stakeholders to develop overall negotiation and deal term strategy for renewal of retail, restaurant, and entertainment leases as well as development and understanding of hotel leases. In addition, this role will be expected to negotiate side agreements; maximize tenant asset utilization; support forecasting and budgeting tenant revenues and new project expenses; and partner with numerous internal organizations (i.e. Legal, Operations, Line of Businesses, Walt Disney Imagineering, Consumer Insights, Finance, etc.). Lead Operating Participant concept pitch and design review meetings track progress, prepare mitigation and contingency plans and identify any applicable risks to Disney stakeholders

NEW BUSINESS DEVELOPMENT:

As needed, negotiate large complex contracts with new or existing Entertainment and Hotel Operating Participants. Evaluate mix of tenants (retail, F&B, entertainment), advise and develop tenanting strategy, initiate new tenant outreach, develop deal terms, negotiate initial terms, and recommend go-forward approach to Disneyland senior leaders. Evaluate with Operations to determine tenant or Disney operator for specific locations.

ACCOUNT MANAGEMENT:

Ensure compliance with negotiated contracts with third party operators, partnering with key Disney teams such as Operations, Facilities, Walt Disney Imagineering, Legal, Finance, Corporate Alliances, etc. Ensure adherence to Disney standards; act as owner’s representative on new projects; assist with development and implementation of global qualitative measures and processes. Understand business unit goals, initiatives, scope of operations and current issues.

GUEST/CLIENT SATISFACTION:

Nurture business relationships across DLR, and with segment partners, and TWDC partners; develop, drive and manage non-RD&E Operating Participants; provide guidance and support to Disney operational leadership and LOB/functional key stakeholders.

CAST EXCELLENCE/DEPARTMENT:

Oversee and maintain the development of departmental operating guidelines, policies and procedures; build alliances with key stakeholders at all levels of the organization to articulate an understanding of the Operating Participant business.

Basic Qualifications
  • 10+ years progressive leadership experience in relevant businesses
  • 5+ years contracting, negotiating and business development experience
  • Strong track record in fact-based negotiations or equivalent contract experience
  • Proven ability to establish relationships, trust and credibility internally and externally
  • Ability to analyze deal terms to create a financial model of the agreement and understand practical implications of executing each of the terms: develop formal negotiation plans with talking points for each negotiation session; work interactively with legal resources and business unit stakeholders throughout the negotiation process and document final agreement with a package of a signed contact, financial model and preliminary execution plan to communicate with business unit stakeholders
  • Proven leadership experience and ability to motivate and inspire cast members
  • Strong communication, facilitation and conflict management skills and strong business acumen
  • Unquestioned ethics, transparency and integrity
Preferred Qualifications
  • Direct experience in the commercial real estate industry working on significant retail or restaurant projects
Required Education
  • Bachelor’s degree in Business, Marketing, Communications or related field
Preferred Education
  • MBA strongly preferred

The hiring range for this position in Anaheim, CA is $184,800 to $225,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.

  • A bonus and/or long-term incentive units may be provided as part of the compensation package
  • full range of medical, financial, and/or other benefits, dependent on the level and position offered

Employment Type: Full time

Primary City, State, Region, Postal Code: Anaheim, CA, USA

Job Posting Segment: Finance

Job Posting Primary Business: Global Development, OP & International Finance

Job Posting Primary Job Posting Category: Operating Participants - Account Management

Date Posted: 2026-09-09

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