Join the Disney Central Team as a Travel Trade Associate! We create a magical experience for our Guests, Travel Agents and their clients before they arrive for their Walt Disney World ® Resort ...
Join the Disney Central Team as a Travel Trade Associate! We create a magical experience for our Guests, Travel Agents and their clients before they arrive for their Walt Disney World ® Resort ...
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Disney Travel Agent information
See salary details
$11.78 - $13.79
2% of jobs
$13.79 - $15.80
9% of jobs
$16.96 is the 25th percentile. Wages below this are outliers.
$15.80 - $17.81
23% of jobs
The median wage is $18.85 / hr.
$17.81 - $19.82
29% of jobs
$21.29 is the 75th percentile. Wages above this are outliers.
$19.82 - $21.83
15% of jobs
$21.83 - $23.84
6% of jobs
$23.84 - $25.85
2% of jobs
$25.85 - $27.86
2% of jobs
$27.86 - $29.87
4% of jobs
$29.87 - $31.88
4% of jobs
$31.88 - $33.89
2% of jobs
$11
$20
$33
How much do disney travel agent jobs pay per hour?
How much do Disney travel agents get paid?
How much do travel agents make off a Disney trip?
What are Disney Travel Agents?
What is the difference between Disney Travel Agent vs Disney Vacation Planner?
| Aspect | Disney Travel Agent | Disney Vacation Planner |
|---|---|---|
| Credentials | None required, but certifications like CLIA help | None required, often certified through Disney training |
| Work Environment | Work from home or agency office, assisting clients | Work from home, providing personalized planning services |
| Employer & Industry Usage | Travel agencies, independent agents | Disney-specific, often independent or part of Disney's program |
| Search & Comparison Intent | Compare roles, responsibilities, and certifications | Understand services, training, and how they assist clients |
Both roles involve helping clients plan Disney vacations, but Disney Travel Agents typically work through agencies or independently, offering broader travel services. Disney Vacation Planners focus specifically on Disney destinations, often providing personalized planning and booking services directly for Disney. The main differences lie in their work environment, certifications, and scope of services.
What are the key skills and qualifications needed to thrive as a Disney Travel Agent, and why are they important?
What are some common challenges Disney Travel Agents face when planning client vacations, and how are they typically addressed?
Is it worth becoming a Disney travel agent?
How do I become a Disney travel agent?

Travel Trade Associate, Disney Central (Orlando, Florida) - Bench - FT
Orlando, FL • On-site
$19/hr
Full-time
This job post has expired today. Applications are no longer accepted.
Walt Disney Company rating
7.7
Based on 128 frontline employees who took The Breakroom Quiz
5th of 51 rated entertainment
Job description
We create a magical experience for our Guests, Travel Agents and their clients before they arrive for their Walt Disney World® Resort vacation! The Disney Travel Trade Associate position is a large volume inbound contact center role which uses sales techniques and provides services to help Guests and Travel Agents plan upcoming vacations.
Located in Orlando, FL, this is an hourly position with an incentive program based on performance, conversion rates, and average handling time metrics. We also attend a paid training class where you will participate in multiple performance and knowledge assessments. The operating hours of Disney Central in Orlando, FL are Sunday through Saturday, 6:00 a.m. to 11:30 p.m.
The starting pay rate for this position is $19.00 per hour. Travel Trade Associates will have the ability to earn performance incentives ranging from an average of $1.92 to $7.50 per hour.
Responsibilities :
- Providing direction and recommendations to Travel Agents and Guests so that they can have the magical vacation experience that they envision. You will provide comprehensive information about The Walt Disney World Resort using numerous software applications during this process
- Providing Guest Service in each interaction and use de-escalation skills when problems arise and help Travel Agents, Guests and Cast Members find the best solutions
- Building and being an excellent partner with Travel Agents, Guests and Cast Members from all lines of business to provide excellent service
- Find solutions to Travel Agents and Guests’ requests to enhance their vacation experience
- Meet or exceed required departmental metric expectations, including efficiency goals
- Maintain discretion and Guest confidentiality
- Complete all required Company trainings and compliance courses as assigned
- Flexible with work schedule, including overtime, weekends and holidays
Basic Qualifications :
- One (1) year of sales proficiency in a Service environment
- Capacity to handle conflict resolution and use good judgment when making decisions through a balance of integrity and partner resourcing
- Written, verbal and interpersonal communications skills
- Grammar proficiency and professional email etiquette
- Computer proficiency within a Microsoft Windows environment while navigating between multiple and concurrent computer applications with multiple monitor workstations
- Adaptability to the fluctuating needs of our operations
- Knowledge of Disney Products
Preferred Qualifications:
- Bilingual
- Three (3) years of Travel Agency or Contact Center experience
- Sales and closing skills with the ability to overcome objections
Additional Information :
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
KEYWORD: WDWCasting, WDW Casting, Reservations, CallCenter
What Walt Disney Company employees say
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About Walt Disney
Sourced by ZipRecruiter
At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!
Industry
Amusement, gambling, and recreation
Company size
10,000+ Employees
Headquarters location
Burbank, CA, US