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Disney Store Cast Member Jobs (NOW HIRING)

... member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members ...

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Disney Store Cast Member information

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How much do disney store cast member jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for disney store cast member in the United States is $15.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What are Disney Store Cast Members?

Disney Store Cast Members are employees who work at Disney retail locations, providing exceptional guest service and creating a magical shopping experience. They are responsible for assisting customers, maintaining store displays, handling transactions, and sharing product knowledge. Cast Members embody Disney's values and storytelling, often engaging with guests through themed interactions and activities. Their role is crucial in ensuring that every visitor feels welcomed and immersed in the Disney brand.

What is the difference between Disney Store Cast Member vs Disney Store Cashier?

AspectDisney Store Cast MemberDisney Store Cashier
Primary RoleCustomer service, merchandise handling, store maintenanceProcessing transactions, handling payments, assisting customers at checkout
Required SkillsCommunication, teamwork, product knowledgeCash handling, basic math, customer service
Work EnvironmentRetail store, interactive, dynamicCheckout area, fast-paced
Common UsageGeneral store associate roleSpecific to cashier duties

While both roles involve customer interaction in a retail setting, Disney Store Cast Members have broader responsibilities including merchandise presentation and store upkeep, whereas Disney Store Cashiers focus primarily on transaction processing at the checkout. Understanding these differences helps clarify job expectations and career paths within Disney retail stores.

What are the key skills and qualifications needed to thrive as a Disney Store Cast Member, and why are they important?

To thrive as a Disney Store Cast Member, you need strong customer service skills, retail experience, and a passion for the Disney brand. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Outstanding communication, teamwork, and an enthusiastic, friendly demeanor help create memorable guest interactions. These skills are essential for delivering exceptional guest experiences and upholding the Disney Store’s high standards of service.

How do Disney Store Cast Members contribute to creating a magical guest experience on a daily basis?

Disney Store Cast Members play a pivotal role in bringing Disney magic to life by engaging guests with personalized service, storytelling, and product knowledge. On a typical day, they may lead interactive in-store activities, assist guests in finding merchandise, and ensure the store environment reflects Disney’s high standards of cleanliness and presentation. This role often involves working as part of a close-knit team, where collaboration and communication are essential for handling busy periods or special events. Cast Members are also encouraged to embody the Disney brand, which can be both rewarding and challenging, especially when maintaining enthusiasm during peak times. These experiences help develop strong customer service and teamwork skills, which can support future career growth within Disney or the broader retail industry.
What states have the most Disney Store Cast Member jobs? States with the most job openings for Disney Store Cast Member jobs include:
Infographic showing various Disney Store Cast Member job openings in the United States as of July 2026, with employment types broken down into 64% Full Time, 32% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $31,215 per year, or $15 per hour.

Merchandise Stock Associate - Full Time, $29.17/Hour

Aulani, A Disney Resort & Spa

Kapolei, HI

$29.17/hr

Full-time

Medical

Posted 7 days ago


Job description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!

Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member!
Kālepa's Store - Located near the lobby, this is a convenient place for our guests to purchase groceries, sundries and vacation essentials for the whole ‘ohana. Merchandise at this location features artisanal island delights that tell the story of Aulani Resort and its celebration of Hawaiian culture.
Hale Manu - Located near the lobby, this upscale boutique allows guests to discover high-end fashion and island flair. From authentic Hawaiian-made products and gifts to jewelry and designer sunglasses, our guests are bound to leave with something luxurious.
The Lava Shack - This convenient poolside shop offers swimwear, beach toys, snacks, beverages, and more.
Special Events, Pop-Up Locations & Carts - Whether its vending merchandise outside on the beach, setting up and breaking down "Pop-Up" locations, or interacting with our guests underneath the stars during ‘Ohana Movie Nights, these mobile shops are examples of how we bring magic to our guests!
Responsibilities :
Enhance the guest experience during their stay through strong product awareness, proactive selling techniques and a positive demeanor. Be prepared to work both indoors and outdoors supporting either a retail location or a merchandise cart.
  • Guest Service - Proactively approaches all guests and offers options while increasing revenue opportunities.
  • Greeter - Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary.
  • Retail Agent - Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor.
  • Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items.
  • Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort.
  • Stock Receiver – Unloads and processes both hard-line and soft-line product by demonstrating the ability to meet and/or exceed productivity standards. Demonstrate working knowledge and application of producing product to floor-ready visual standards.
  • Stock Runner - Responsible for straightening and detailing product by zone, accurately identifying out-of-stock product by utilizing the merchandise handheld, accurately picking product via merchandise stockroom, successfully communicate out-of-stocks via logistics board and fulfill product to the sales fixture by demonstrating the ability to meet and/or exceed productivity standards. This process will occur throughout the day.

Basic Qualifications :
  • Follow Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts.
  • Follow proper cash handling procedures.
  • Adhere to loss prevention guidelines.
  • May also be asked to work in specialized areas, as needed, additional training required.

Preferred Qualifications:
  • Basic mathematical skills are necessary.
  • Sales experience helpful, and/or feeling comfortable with suggestive selling.
  • Knowledge of Hawaiian/Japanese language preferred.

Additional Information :
SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
SUBMITTING YOUR APPLICATION
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Keyword: Aulani Casting, aulanicasting
The pay rate for this role in Hawaii is $29.17 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.