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Disney Plus Customer Service Jobs (NOW HIRING)

Advertising or creative industry experience a plus * Customer service experience preferred, B2B experience a plus Physical Requirements * Ability to sit for long periods (4 hours or more) * Ability ...

$60 - $80/hr

Implements strategies to improve customer service, drive store sales while ensuring customer needs ... Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing ...

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Disney Plus Customer Service information

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How much do disney plus customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for disney plus customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Disney Plus Customer Service?

A Disney Plus Customer Service job involves assisting customers with inquiries related to their Disney+ accounts, subscriptions, billing, and technical issues. Representatives provide support via phone, chat, or email to resolve problems and ensure a smooth streaming experience. Strong communication skills and knowledge of Disney+ services are essential for this role.

What are the typical daily responsibilities of a Disney Plus Customer Service?

As a Disney Plus Customer Service representative, your day-to-day responsibilities include responding to customer inquiries via phone, chat, or email regarding account management, technical support, billing, and navigation issues. You may also troubleshoot streaming problems, guide users through app features, and escalate complex cases to specialized teams when needed. Collaboration with other customer service staff and technical support teams is common to ensure timely and effective solutions. Staying updated on Disney Plus product updates and features is also important to provide accurate assistance. This dynamic role combines technical troubleshooting with a strong customer focus in a fast-paced environment.

What are the key skills and qualifications needed to thrive in the Disney Plus Customer Service position, and why are they important?

To thrive as a Disney Plus Customer Service representative, you need strong problem-solving skills, effective communication abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Experience with CRM systems, ticketing platforms, and streaming technology troubleshooting tools is typically required. Patience, empathy, and resilience are standout soft skills, enabling you to handle high-stress situations and connect with diverse customers. These skills ensure efficient resolution of subscriber issues and contribute to positive customer experiences, which are critical for maintaining brand loyalty.

Does Disney Plus Customer Service have remote customer service jobs?

Disney Plus Customer Service roles often offer remote customer service positions, especially for support agents handling technical issues and account inquiries. These jobs typically require good communication skills, a reliable internet connection, and sometimes specific software or tools for remote work. Availability of remote positions can vary based on the company's current staffing needs and policies.

What cities are hiring for Disney Plus Customer Service jobs?

Cities with the most Disney Plus Customer Service job openings:

What are the most commonly searched types of Disney Plus Customer Service jobs?

The most popular types of Disney Plus Customer Service jobs are:

What states have the most Disney Plus Customer Service jobs?

States with the most job openings for Disney Plus Customer Service jobs include:

What are popular job titles related to Disney Plus Customer Service jobs?

For Disney Plus Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Disney Plus Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Senior Customer Service Representative

Omaha, NE โ€ข On-site

Integrated Resources INC
Recruiting and Staffing Servicesย โ€ขย 51 - 200 employees

$18.50 - $25.25/hr

Contractor

Re-posted 8 days ago


Job description

Company Description

A Few Words About Us:
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

Summary:ย 

The (CSR) Customer Service Representative is responsible for handling customer service inquiries and problems via telephone or internet correspondence.

The CSR is often the first contact with members who routinely inquire about their supplemental benefit along with validating for the member that medical updates have been received for future consideration of extension of benefits.

Essential Functions:

  • An important component is guiding our insured members on self-service options such as how to submit a new claim along with explaining contract provisions.
  • Having policy knowledge to answer questions and problem solving ability to resolve issues based on prior phone calls/letters from members, providers and plan sponsors is key in minimizing calls from being transferred to claim analysts.
  • An effective CSR has strong customer service skills demonstrating a balance of sensitivity to customers along with maintaining accuracy and production standards.
  • Excellent oral and written communication skills along with attention to details.
  • Negotiation ability is essential to being successful in this role as is strong technical skills in working with multiple system platforms.
  • Bi-lingual - Spanish speaking skills are a definite plus!
  • Customer Service experiences in a transaction based environment such as a call centre or retail location preferred.
  • Ability to multi-task to accomplish workload efficiently toggling with several systems.
  • Solid typing, written and verbal skills. Strong Analytical and technical skills. Attention to detail and accuracy.


Qualifications
  • Customerย Service experience in a transaction based environment such as a call centre or retail location preferred.
  • Handles Disabilityย Customer Serviceย Inquiries and problems via telephone, internet or written correspondence.
  • Ability to maintain accuracy and production standards.
  • Handledย 70-85 Calls in an 8 hr. Day.
  • Strong oral and written communication skills Problem solving skills.
  • Understanding of Medical terminology.
Additional Information

Kind Regards,
Adam
732-429-1914


Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996