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Afternoon Disney Plus Customer Service Jobs (NOW HIRING)

Sr Software Engineer

Seattle, WA

$139K - $183K/yr

... services that advance Disney's media supply chain. * Innovate a world class content platform to support content delivery for brands such as Disney plus, ESPN+, Hulu, ABC, Marvel and Star Wars ...

Afternoon Customer Service Person

Benbrook, TX · On-site

$15.25 - $20.75/hr

DESCRIPTION We are seeking an afternoon team member for our Benbrook location. The ideal candidate ... This role is a face-paced and fun role for a person who likes interacting with customers and ...

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Afternoon Disney Plus Customer Service information

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How much do afternoon disney plus customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for afternoon disney plus customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an afternoon Disney Plus customer service representative do?

An Afternoon Disney Plus Customer Service representative assists customers with questions and issues related to their Disney Plus accounts during afternoon hours. This includes helping with account setup, troubleshooting streaming or billing issues, and providing information about Disney Plus content and features. They communicate with customers via phone, email, or chat, ensuring a positive experience and resolving any concerns efficiently. The role requires strong communication skills, patience, and familiarity with the Disney Plus platform.

What are the key skills and qualifications needed to thrive as an afternoon Disney Plus customer service representative?

To excel as an Afternoon Disney Plus Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer support best practices, often supported by a high school diploma or equivalent. Proficiency in customer relationship management (CRM) systems, ticketing platforms, and live chat tools is typically required. Patience, empathy, and adaptability help representatives effectively address customer concerns and create positive experiences. These skills are crucial for efficiently resolving issues, maintaining customer satisfaction, and upholding the Disney Plus brand reputation.

What are common challenges faced by afternoon Disney Plus customer service representatives and how can they be managed?

Afternoon Disney Plus Customer Service representatives often handle a high volume of customer inquiries during peak streaming hours, which can include troubleshooting account access, resolving billing issues, and assisting with technical difficulties. Managing these challenges requires strong multitasking abilities, patience, and clear communication skills. Representatives commonly work within a team environment, collaborating with supervisors and technical specialists to escalate complex cases. Staying up-to-date on platform updates and utilizing internal knowledge bases can help address customer concerns efficiently and maintain a positive customer experience.

Does Disney Plus customer service work from home?

Afternoon Disney Plus Customer Service roles are often remote, allowing agents to work from home. These positions typically require a reliable internet connection, a quiet workspace, and proficiency with customer service tools. However, some roles may require on-site presence or hybrid arrangements depending on the company's policies.

What are afternoon Disney Plus customer service hours?

Afternoon Disney Plus customer service representatives typically work during standard business hours, which are usually from 9 a.m. to 5 p.m. local time. However, support hours may vary based on the company's scheduling and whether the role involves shift work or remote support. It is advisable to check the specific job posting for exact hours and shift details.

What cities are hiring for Afternoon Disney Plus Customer Service jobs?

Cities with the most Afternoon Disney Plus Customer Service job openings:

What are the most commonly searched types of Disney Plus Customer Service jobs?

The most popular types of Disney Plus Customer Service jobs are:

What states have the most Afternoon Disney Plus Customer Service jobs?

States with the most job openings for Afternoon Disney Plus Customer Service jobs include:

What job categories do people searching Afternoon Disney Plus Customer Service jobs look for?

The top searched job categories for Afternoon Disney Plus Customer Service jobs are:

Infographic showing various Afternoon Disney Plus Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$139K - $183K/yr

Full-time

Re-posted 17 days ago


Walt Disney Company rating

7.8

Company rating: 7.8 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

3rd of 52 rated entertainment


Job description

Job Posting Title:

Sr Software Engineer

Req ID:

10135205

Job Description:

Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses.We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you'd love working here:

Building the future of Disney's media:Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

Reach, Scale & Impact:More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News...and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally.

Innovation:We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems.

Content Platforms & Operationsis responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney's linear networks and theatrical content. This includes Disney's media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney's EMEA, APAC, and LATAM regional business teams.

Role Overview

The Content Platform Engineering team is responsible for the early lifecycle of media playback, facilitating systems for content title origination and greenlighting, distribution planning, metadata management, localization, and scheduling across platforms. We also drive the consolidation and automation of duplicative tooling across Disney's multiple acquisitions to continually improve the way we deliver media.

As a Senior Software Engineeron this team, you will:

  • Define platform capabilities, designing and implementing a diverse suite of products and services that advance Disney's media supply chain.
  • Innovate a world class content platform to support content delivery for brands such as Disney plus, ESPN+, Hulu, ABC, Marvel and Star Wars, powering the some of the most watched entertainment content

Responsibilities:

  • Building scalable, maintainable, and well-tested software solutions which are flexible to meet the requirements of multiple customers and stakeholders.
  • Collaborate with other software engineers and cross-functional teams
  • Work independently to design, build, test, and deploy high quality software solutions
  • Provide technical guidance and evangelize best practices.
  • Maintain a deep understanding of our core systems and how they interact with upstream and downstream dependencies.
  • Contribute and review code, set standards, and work with engineers to ensure product and design specifications are met
  • Responsible for fundamental platform performance, scalability, and resiliency
  • Partner with stakeholders to refine requirements, and propose solutions to problems that span multiple teams
  • Contribute to cross-functional troubleshooting of complex issues as needed
  • Troubleshoot issues and fix defects
  • Mentor junior engineers and conduct code reviews

Basic Qualifications

  • BS Computer Science or related technical discipline or its equivalent
  • 5+ years related experience designing backend architectures and delivering backendapplications in a production environment.
  • Experience with common backend technologies such as Java, GraphQL, REST APIs, microservice architectures, async programming
  • Experience with Spring Framework
  • Experience with architecture and delivery of high volume, cached, fault tolerant, multi-threaded scalable systems
  • Experience with a wide range of data store technologies such as MongoDB, Redis,Elasticsearch, Postgres, and DynamoDB
  • Experience with Cloud-based technologies such as AWS Lambda, EC2, S3, SQS, Step Functions, and Fargate
  • Experience with build and deployment technologies such as Docker, Gitlab-CI, Terraform/Cloud formation, and Jenkins
  • Experience in Agile/Scrum methodology
  • Team player with strong oral and written communications skills
  • Motivated self-starter with the ability to learn and adapt to new technologies
  • Expertise with full lifecycle of application development, including best practices of unit testing, code reviews, documentation, etc.
  • Strong communication skills and attention to detail

Preferred Qualifications

  • Previous work experience in mediadistribution
  • Experience working with vendor teams to deliver high quality results
  • Knowledge of performance testing and application profiling
  • Strong curiosity about how Disney delivers the Magic and a desire to be a part of it
  • Expert in Java
  • Expert in AWS, Azure, or GCP

#DISNEYTECH

#DISNEYTECH

The hiring range for this position in Glendale, CA is $141,900 to $190,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Disney Entertainment and ESPN Product & Technology

Job Posting Primary Business:

Content Platforms & Operations

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Glendale, CA, USA

Alternate City, State, Region, Postal Code:

USA - WA - 925 4th Ave

Date Posted:

2025-11-11

What Walt Disney Company employees say

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Benefits

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About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

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