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Disney Plus Customer Service Jobs (NOW HIRING)

Sr Software Engineer

Glendale, CA · On-site

$129K - $171K/yr

... services that advance Disney's media supply chain powering the some of the most watched ... customers and stakeholders. You will: * Collaborate with other software engineers and cross ...

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Relevant field of study is a plus Customer Service Representative Candidate Traits: * Strong organizational skills and a keen attention to detail. * Proactive problem-solving approach with a ...

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Knowledge of Excel, scheduling, invoicing, and collections a plus. Experience in the glass industry, construction industry or service/trade industries a plus. Customer service preferred but not ...

Long Service Awards * Career Progression * Friendly Team Environment * Plus much more! ----- About Disney Parks News Blog The Disney Parks News Blog your unofficial and a fan based brand that is ...

Customer Service Rep

Duluth, GA · On-site

$39K - $41K/yr

Savoy House Customer Service Core Responsibilities * Order Processing: Accurately enter and process ... plus * Customer Support & Account Management: Act as a primary contact for multiple accounts ...

Bilingual a plus!!! Customer Service/ Pawnbroker Physical Requirements: * Must be able to lift 50 pounds * Continuous standing required * Frequent walking, reaching, bending * Occasional climbing

Bilingual a plus!!! Customer Service/ Pawnbroker Physical Requirements: * Must be able to lift 50 pounds * Continuous standing required * Frequent walking, reaching, bending * Occasional climbing

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Disney Plus Customer Service information

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How much do disney plus customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for disney plus customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Disney Plus Customer Service position, and why are they important?

To thrive as a Disney Plus Customer Service representative, you need strong problem-solving skills, effective communication abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Experience with CRM systems, ticketing platforms, and streaming technology troubleshooting tools is typically required. Patience, empathy, and resilience are standout soft skills, enabling you to handle high-stress situations and connect with diverse customers. These skills ensure efficient resolution of subscriber issues and contribute to positive customer experiences, which are critical for maintaining brand loyalty.

What is a Disney Plus Customer Service job?

A Disney Plus Customer Service job involves assisting customers with inquiries related to their Disney+ accounts, subscriptions, billing, and technical issues. Representatives provide support via phone, chat, or email to resolve problems and ensure a smooth streaming experience. Strong communication skills and knowledge of Disney+ services are essential for this role.

What are the typical daily responsibilities of a Disney Plus Customer Service representative?

As a Disney Plus Customer Service representative, your day-to-day responsibilities include responding to customer inquiries via phone, chat, or email regarding account management, technical support, billing, and navigation issues. You may also troubleshoot streaming problems, guide users through app features, and escalate complex cases to specialized teams when needed. Collaboration with other customer service staff and technical support teams is common to ensure timely and effective solutions. Staying updated on Disney Plus product updates and features is also important to provide accurate assistance. This dynamic role combines technical troubleshooting with a strong customer focus in a fast-paced environment.

What cities are hiring for Disney Plus Customer Service jobs? Cities with the most Disney Plus Customer Service job openings:
What are the most commonly searched types of Disney Plus Customer Service jobs? The most popular types of Disney Plus Customer Service jobs are:
What states have the most Disney Plus Customer Service jobs? States with the most job openings for Disney Plus Customer Service jobs include:
Sr Software Engineer

Sr Software Engineer

The Walt Disney Company

Glendale, CA • On-site

$129K - $171K/yr

Full-time

Posted 6 days ago


Walt Disney Company rating

7.6

Company rating: 7.6 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

5th of 47 rated entertainment


Job description

Job Posting Title:

Sr Software Engineer

Req ID:

10135205

Job Description:

Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses.We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.


Here are a few reasons why we think you'd love working here:

Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News...and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally.

Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney's linear networks and theatrical content. This includes Disney's media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney's EMEA, APAC, and LATAM regional business teams.

Role Overview

Content Platform Engineering is hiring a Senior Software Engineer to help build and innovate a world class content platform to support content delivery for brands such as Disney plus, ESPN+, Hulu, ABC, Marvel and Star Wars. Our team of talented software engineers builds and manages a diverse suite of products and services that advance Disney's media supply chain powering the some of the most watched entertainment content. You will help to define platform capabilities, designing and implementing product solutions using solid design principles, while balancing complexity, speed of implementation, and expandability.

Responsibilities:

You will be building scalable, maintainable, and well-tested software solutions which are flexible to meet the requirements of multiple customers and stakeholders. You will:

  • Collaborate with other software engineers and cross-functional teams

  • Work independently to design, build, test, and deploy high quality software solutions

  • Provide technical guidance and evangelize best practices.

  • Maintain a deep understanding of our core systems and how they interact with upstream and downstream dependencies.

  • Contribute and review code, set standards, and work with engineers to ensure product and design specifications are met

  • Responsible for fundamental platform performance, scalability, and resiliency

  • Partner with stakeholders to refine requirements, and propose solutions to problems that span multiple teams

  • Contribute to cross-functional troubleshooting of complex issues as needed

  • Troubleshoot issues and fix defects

  • Mentor junior engineers and conduct code reviews

Basic Qualifications

  • BS Computer Science or related technical discipline or its equivalent

  • 5+ years related experience designing backend architectures and delivering backend applications in a production environment.

  • Experience with common backend technologies such as Java, GraphQL, REST APIs, microservice architectures, async programming

  • Experience with Spring Framework

  • Experience with architecture and delivery of high volume, cached, fault tolerant, multi-threaded scalable systems

  • Experience with a wide range of data store technologies such as MongoDB, Redis, Elasticsearch, Postgres, and DynamoDB

  • Experience with Cloud-based technologies such as AWS Lambda, EC2, S3, SQS, Step Functions, and Fargate

  • Experience with build and deployment technologies such as Docker, Gitlab-CI, Terraform/Cloud formation, and Jenkins

  • Experience in Agile/Scrum methodology

  • Team player with strong oral and written communications skills

  • Motivated self-starter with the ability to learn and adapt to new technologies

  • Expertise with full lifecycle of application development, including best practices of unit testing, code reviews, documentation, etc.

  • Strong communication skills and attention to detail

Preferred Qualifications

  • Previous work experience in mediadistribution

  • Experience working with vendor teams to deliver high quality results

  • Knowledge of performance testing and application profiling

  • Strong curiosity about how Disney delivers the Magic and a desire to be a part of it

  • Expert in Java

  • Expert in AWS, Azure, or GCP

#DISNEYTECH

The hiring range for this position in Glendale, CA is $136,100 to $182,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Disney Entertainment and ESPN Product & Technology

Job Posting Primary Business:

Content Platforms & Operations

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Glendale, CA, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2025-11-11

What Walt Disney Company employees say

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About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

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