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Disney Customer Support Jobs (NOW HIRING)

The Walt Disney Company

Systems Architect

Santa Monica, CA · On-site

$141K - $190K/yr

... support the Disney+ and Hulu contact centers. In this role you would provide support for both our ... Experience with customer service, contact center technology, or customer engagement platforms.

The Walt Disney Company

Systems Architect

San Antonio, TX · On-site

$141K - $190K/yr

... support the Disney+ and Hulu contact centers. In this role you would provide support for both our ... Experience with customer service, contact center technology, or customer engagement platforms.

The Walt Disney Company

Systems Architect

Glendale, CA · On-site

$141K - $190K/yr

... support the Disney+ and Hulu contact centers. In this role you would provide support for both our ... Experience with customer service, contact center technology, or customer engagement platforms.

The Walt Disney Company

Sr Product Mgr II

Santa Monica, CA · On-site

$142K - $187K/yr

... customer base. The Senior Product Manager, Tax and Billing, is a pivotal member of our Commerce ... Monitor and navigate regulatory change, supporting Disney's global footprint and growing products ...

The Walt Disney Company

Sr Software Engineer

Glendale, CA

$129K - $171K/yr

... customers across our celebrated platforms - Disney+, ESPN+,Hulu. Whatwe'relooking for: We value ... supporting Disney+, ESPN+, and Hulu, proactivelyidentifyingand resolving issues before ...

The Walt Disney Company

Sr Product Mgr II

New York, NY · On-site

$138K - $182K/yr

... customer base. The Senior Product Manager, Tax and Billing, is a pivotal member of our Commerce ... Monitor and navigate regulatory change, supporting Disney's global footprint and growing products ...

The Walt Disney Company

Software Engineer II

New York, NY

$106K - $146K/yr

Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product ... Support Reliability, Incident Response, and Continuous Improvement * Assist in improving service ...

The Walt Disney Company

Sr Software Engineer

New York, NY

$134K - $176K/yr

... customers across our celebrated platforms - Disney+, ESPN+,Hulu. Whatwe'relooking for: We value ... supporting Disney+, ESPN+, and Hulu, proactivelyidentifyingand resolving issues before ...

The Walt Disney Company

Software Engineer II

Glendale, CA

$103K - $141K/yr

Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product ... Support Reliability, Incident Response, and Continuous Improvement * Assist in improving service ...

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How much do disney customer support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for disney customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

Is it hard to get a job at Disney?

Getting a Disney customer support job can be competitive, as the company values strong communication skills, customer service experience, and a positive attitude. Candidates often go through multiple interview stages, and relevant experience or knowledge of Disney's brand can improve chances of hiring. Preparation and understanding of the company's values are important for success in the application process.

What are the key skills and qualifications needed to thrive as a Disney Customer Support representative, and why are they important?

To thrive as a Disney Customer Support representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online ticketing platforms, and company-specific software is typically required. Patience, problem-solving abilities, and a positive attitude help you deliver exceptional service and handle challenging situations. These skills ensure every guest receives the signature Disney experience, fostering loyalty and resolving concerns efficiently.

Can you work remotely at Disney?

Disney Customer Support roles are typically based in physical locations such as call centers or Disney parks, but some positions may offer remote work options depending on the role and department. Remote opportunities are more common for administrative, technical, or customer service positions that can be performed online. Applicants should review specific job postings for remote work availability and requirements.

How much does Disney customer service pay?

Disney customer support representatives typically earn an hourly wage ranging from $12 to $20, depending on experience and location. The role often involves providing assistance via phone, chat, or email, with some positions offering additional benefits and flexible schedules.

What are Disney Customer Support representatives?

Disney Customer Support representatives are professionals who assist customers with inquiries, issues, and concerns related to Disney products, services, and experiences. They handle a wide range of requests, from helping with reservations and ticketing to resolving problems with merchandise or streaming services. These representatives strive to provide friendly and efficient service, ensuring that guests have a positive experience with the Disney brand. They may work via phone, email, chat, or in person at Disney locations.

What are some common challenges faced by Disney Customer Support representatives and how are they addressed?

Disney Customer Support representatives often handle a high volume of inquiries, ranging from account issues to questions about products and experiences. A common challenge is managing multiple customer requests while maintaining Disney’s standard of friendly and efficient service. Representatives are trained to use clear communication, problem-solving skills, and empathy to address guest concerns. Additionally, they have access to comprehensive internal resources and a supportive team environment to help resolve complex issues, ensuring each guest receives the magical Disney experience.

What is the difference between Disney Customer Support vs Disney Guest Services Representative?

AspectDisney Customer SupportDisney Guest Services Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote support, online chatTheme parks, resorts, guest areas
Employer & Industry UsageDisney corporate support teamsDisney theme parks and resorts
Common Search & ComparisonCustomer support roles at DisneyGuest service roles at Disney

Disney Customer Support primarily involves assisting guests via phone, chat, or email from a support center, focusing on resolving issues remotely. Disney Guest Services Representatives work directly with guests at Disney parks and resorts, providing in-person assistance. Both roles require strong customer service skills and similar credentials but differ mainly in work environment and interaction type.

Does Disney hire remote customer service?

Disney Customer Support roles are often available as remote positions, especially for customer service representatives who handle inquiries via phone, chat, or email. These roles typically require strong communication skills, familiarity with customer service tools, and a reliable internet connection, with some positions offering flexible schedules. However, availability of remote work can vary by location and specific job opening.
What cities are hiring for Disney Customer Support jobs? Cities with the most Disney Customer Support job openings:
What states have the most Disney Customer Support jobs? States with the most job openings for Disney Customer Support jobs include:
Disney Customer Support jobs near you
Infographic showing various Disney Customer Support job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Restaurant Manager - Rix Sports Bar, Disney's Coronado Springs Resort

Palmas Restaurant Group

Lake Buena Vista, FL • On-site

Full-time

Posted 26 days ago

Job description

About the Organization
Palmas Restaurant Group has been an Operating Participant with Walt Disney World since 1982. We operate a variety of food and beverage locations at Epcot Theme Park, Disney's Coronado Springs Resort, and Disney Springs. We offer a fun and fast-paced working environment, competitive pay rates, and many Disney perks. Our Company prides itself on creating unique, memorable dining experiences by providing our guests with world-class service, exceptional cuisine, and beautiful restaurant atmospheres.
EOE Statement
Palmas Restaurant group is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, marital status, religion, national origin, citizenship, disability, veteran status or any other legally protected category.
Description
Join Our Team!
Our company celebrates and embraces Mexican culture through our dining experiences.
We have a long-standing partnership with Walt Disney World and operate properties at Epcot, Coronado Springs, and Frontera Cocina at Disney Springs.
Be part of something special and enjoy of great benefits and exclusive Disney perks.
General Description
The Restaurant Manager is responsible for overseeing the daily operations of the restaurant. This individual will support, coach and direct the front-of-house restaurant team to ensure that each team member meets and exceeds standards and achieves daily goals.
The Restaurant Manager must consistently maintain the highest possible standards of guest service, food and beverage quality, safety, and financial responsibility. When standards are not met, this individual must be able to hold team members accountable and take action to correct the situation.
The Restaurant Manager must be able to effectively delegate responsibilities, maximize productivity, and build strong relationships with team members, vendors and guests. In addition, this individual must ensure compliance with all local, state, and federal food safety, occupational safety, and employment guidelines.
In order to be successful, a Restaurant Manager must possess a thorough knowledge of food and beverage, restaurant management, business leadership and food safety regulations.
Work Duties
  • Lead all daily front-of-house restaurant operations
  • Support, direct and coach the front-of-house restaurant team
  • Ensure a high level of guest satisfaction is achieved daily
  • Meet or exceed financial goals while achieving all F&B quality and customer satisfaction objectives
  • Ensure high standards of cleanliness and safety within the restaurant are met
  • Ensure high standards of customer service are met at all times
  • Ensure food safety regulations and procedures are followed at all times
  • Ensure all state and federal alcohol service guidelines are followed at all times
  • Respond to and resolve guest issues quickly and effectively
  • Interview, select, train and develop talented front-of-house team members
  • Provide training and continuous development to the front-of-house restaurant team
  • Ensure all front-of-house team members are scheduled appropriately to maximize efficiency
  • Coach and counsel front-of-house team members as necessary to ensure standards are met
  • Recognize team members for high achievement
  • Delegate responsibilities to team members as appropriate
  • Consistently communicate all necessary information to the restaurant team
  • Work closely with all other leaders and team members and display good teamwork
  • Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
  • All other tasks as assigned

NOTE: This Job Description is subject to change at any time
Position Requirements
Work Experience & Education Requirements
  • Minimum of three years of food & beverage experience
  • Minimum of one year of leadership experience; previous restaurant leadership experience preferred
  • Previous experience with high volume and/or upscale restaurants a plus
  • Minimum of a high school diploma or equivalent. Bachelor's degree strongly preferred
  • Must have or be able to obtain a Manager Food Safety certificate (ServSafe, FSP or equivalent)
  • Must have a stable work history demonstrating continuous growth and strong work ethic
  • Must have a past record of effectively developing and leading food and beverage teams
  • Must have a past record of strong customer satisfaction metrics
  • Must be able to demonstrate the ability to work under pressure and in stressful situations
  • Must have a past record of financial responsibility, including creating and working within budgets, maintaining food and labor costs, managing purchasing and inventory, and driving restaurant revenue
  • Must possess excellent written and verbal communication skills
  • Must be well versed in food safety regulations, HACCP principles, food allergens/dietary needs, and OSHA guidelines

Working Conditions & Physical Requirements
  • Must be able to perform all necessary job functions
  • Must be able to stand and be mobile for up to 4 consecutive hours
  • Must be able to function in narrow spaces, such as those found in kitchens and dining rooms
  • Must be able to lift and carry equipment/food up to 50 pounds
  • Must be able to push and pull (carts, doors etc.)
  • Must be able to reach, bend, kneel, stoop and crouch
  • Must be able to perform repetitive tasks
  • Must be able to complete work duties in a variety of environmental conditions, including coolers, freezers, kitchen environments and outdoors
  • Must be able to work around foods containing various food allergens
  • Must be able to communicate and interact politely and effectively with guests of all types
  • Must be able to effectively satisfy guest demands
  • Must be able to work effectively in a fast-paced environment
  • Must be able to effectively communicate with, train, coach and lead other team members
  • Must be fluent in the English language
  • Must be available to work weekends and holidays
  • Must be able to arrive for all assigned shifts on-time
  • Must be able to comply company appearance guidelines

Position
Restaurant Manager
Division
Springs Food Service at WDW Coronado Springs Resort
Location
Rix Sports Bar
This position is currently accepting applications.

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