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Flux Protocol, Inc

Customer Support

San Francisco, CA · On-site

You'll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally. What You'll Do * Provide responsive, empathetic support via chat, email ...

krg technology inc

Customer Support

Saint Paul, MN · On-site

$17.25 - $22/hr

We are looking Customer Support @ St Paul, MN for the below mentioned . Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to ...

Kelly Services

Customer Support

Windsor Locks, CT

$16.50 - $21.25/hr

Customer Support as a Retail Pricing Coordinator- We are looking for a highly organized and detail-oriented Representative to support the Merchandising team within a fast-paced wholesale grocery ...

Kelly Services

Customer Support

Windsor Locks, CT

$16.50 - $21.25/hr

Customer Support as a Retail Pricing Coordinator- We are looking for a highly organized and detail-oriented Representative to support the Merchandising team within a fast-paced wholesale grocery ...

vTech Solution

Customer Support

Washington, DC · On-site

$19.25 - $24.50/hr

Customer Support vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will ...

FoundIT Talent

Customer Support

Lancaster, SC · On-site

$14.50 - $18.50/hr

Customer Support Lancaster, South Carolina, United States Job Openings Customer Support About the Job Customer Care & Support Representative Veterinary or Healthcare Experience Preferred Job Type ...

Base Power Company

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

About the Role As part of our Member Experience team, you will play a vital role in delivering unparalleled support, working directly with customers to provide a world-class experience. You will be ...

Empowered Hospitality

Customer Support

Manhattan, NY · On-site

$19.75 - $26.75/hr

Support HR Consultants, who act as Team Leads for 2-3 E|H clients * Edit and update key HR documents * Deliver polished final product on or before deadline * Research HR or legal policies where ...

Empowered Hospitality

Customer Support

Manhattan, NY · On-site

$19.75 - $26.50/hr

Support HR Consultants, who act as Team Leads for 2-3 E|H clients * Edit and update key HR documents * Deliver polished final product on or before deadline * Research HR or legal policies where ...

Lever Demo 2

Customer Support

Albuquerque, NM · On-site

$17.75 - $24/hr

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Checkr

Customer Support Specialist

Nashville, TN

$17.50 - $23.50/hr

The Customer Support team at Truework plays a pivotal role in ensuring a seamless experience for our users. As a Customer Support Specialist, you'll be on the front lines of delivering timely ...

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How much do customer support jobs jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer support jobs in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

Customer Support

Flux Protocol, Inc

San Francisco, CA • On-site

Full-time

Posted yesterday

Job description

Why Flux
Flux is taking the hard out of hardware, by developing the first AI Hardware Engineer. Our goal is to democratize the ability to create bleeding edge hardware, and revolutionize how electronics are designed and built around the world.
The Role
This is an opportunity to build a world‑class support function from the ground up. You'll collaborate closely with product, engineering, and design to understand the platform deeply and ensure every customer interaction is positive. You'll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally.
What You'll Do
  • Provide responsive, empathetic support via chat, email, and community channels, answering questions and troubleshooting issues to resolution.
  • Become an expert in Flux's design environment so you can guide users through workflows and new features.
  • Investigate and triage technical issues, working with the engineering team to ensure timely fixes.
  • Create and maintain help center articles, FAQs, and tutorial content to empower users to self‑serve.
  • Analyze support tickets to identify recurring themes and propose improvements to product or documentation.
  • Champion customer feedback within Flux and work cross‑functionally to advocate for user needs.
  • Help define and refine support processes, metrics, and tools to scale our support operations as we grow.

What You'll Bring
  • You have at least 2 years of experience in customer support, customer success, or technical support roles at a software company.
  • You're an excellent communicator with strong writing skills and a passion for helping people.
  • You can translate complex technical concepts into clear, accessible language.
  • You're organized, detail‑oriented, and thrive in a fast‑paced startup environment.
  • You're comfortable using support software like ticketing and CRM systems.
  • Bonus: Familiarity with electronics design, CAD or EDA tools, or experience supporting technical/developer audiences.

Profile
Impact-oriented: You don't feel done until real people are getting real value from what you built.
Ambiguity-native: You thrive in the undefined. Our work is full of half-mapped terrain, soft constraints, and ideas that shift under your feet. That energizes you. You constantly update your intuitions as you go, and are excited to discover new and better ways to attack challenges we're still finding words to describe.
Collaborative: You share your thoughts early and often, and welcome debate and creative collaboration. Flux is a deeply collaborative company, and we believe that the best ideas can only win if they're said out loud.
Convention-averse: Flux is an AI-first company, building AI tooling, using AI tooling. We constantly experiment with new tools, techniques, and processes. You feel an urgency to reimagine what your work looks like in this rapidly changing world, and you value critical thinking far above established conventions.
Ownership mentality: You are a self-starter, bias toward action, and care deeply about the team and community who lean on you and your work.
Thanks for reading! Prior experience with HW or Electronics is not required - except for our Hardware internships! If the roles above don't fit you, we'd still love to have you in our network for upcoming opportunities. PS. We're always looking to meet Engineers who are interested in writing news, technical articles, or building tutorials.
To get in touch, apply here or reach out to Talent@flux.ai and tell us a little about yourself!
Flux is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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