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Disney Customer Support Jobs (NOW HIRING)

Getaway Travel Agency

Travel customer representative

$16.50 - $22.25/hr

Travel Customer Representative Our Arizona-based travel agency, specializing in Disney vacations ... The role involves providing customer support, ensuring customer satisfaction, and delivering ...

Getaway Travel Agency

Travel customer representative

$16.50 - $22.25/hr

... Disney vacations, cruises, and Eurotrips, is looking for enthusiastic individuals to join our ... The role involves providing customer support, ensuring customer satisfaction, and delivering ...

CEI

Client Delivery Partner - Disney

Orlando, FL

Prior experience supporting Disney or similar enterprise organizations within media, entertainment, streaming, or customer experience sectors * Familiarity with streaming platforms, content delivery ...

VetnCare

Veterinarian (DVM) Disney Pet Hospital

Concord, CA · On-site

$150K - $180K/yr

You'll be involved in both general practice and urgent care cases, with the support of a strong ... About Our Hospital Team: 1 CD | 2 RVTs | 2 VAs | 1 CSR Equipment: * In-house lab * Digital X-ray * ...

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How much do disney customer support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for disney customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

Is it hard to get a job at Disney?

Getting a Disney customer support job can be competitive, as the company values strong communication skills, customer service experience, and a positive attitude. Candidates often go through multiple interview stages, and relevant experience or knowledge of Disney's brand can improve chances of hiring. Preparation and understanding of the company's values are important for success in the application process.

What are the key skills and qualifications needed to thrive as a Disney Customer Support representative, and why are they important?

To thrive as a Disney Customer Support representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online ticketing platforms, and company-specific software is typically required. Patience, problem-solving abilities, and a positive attitude help you deliver exceptional service and handle challenging situations. These skills ensure every guest receives the signature Disney experience, fostering loyalty and resolving concerns efficiently.

Can you work remotely at Disney?

Disney Customer Support roles are typically based in physical locations such as call centers or Disney parks, but some positions may offer remote work options depending on the role and department. Remote opportunities are more common for administrative, technical, or customer service positions that can be performed online. Applicants should review specific job postings for remote work availability and requirements.

How much does Disney customer service pay?

Disney customer support representatives typically earn an hourly wage ranging from $12 to $20, depending on experience and location. The role often involves providing assistance via phone, chat, or email, with some positions offering additional benefits and flexible schedules.

What are Disney Customer Support representatives?

Disney Customer Support representatives are professionals who assist customers with inquiries, issues, and concerns related to Disney products, services, and experiences. They handle a wide range of requests, from helping with reservations and ticketing to resolving problems with merchandise or streaming services. These representatives strive to provide friendly and efficient service, ensuring that guests have a positive experience with the Disney brand. They may work via phone, email, chat, or in person at Disney locations.

What are some common challenges faced by Disney Customer Support representatives and how are they addressed?

Disney Customer Support representatives often handle a high volume of inquiries, ranging from account issues to questions about products and experiences. A common challenge is managing multiple customer requests while maintaining Disney’s standard of friendly and efficient service. Representatives are trained to use clear communication, problem-solving skills, and empathy to address guest concerns. Additionally, they have access to comprehensive internal resources and a supportive team environment to help resolve complex issues, ensuring each guest receives the magical Disney experience.

What is the difference between Disney Customer Support vs Disney Guest Services Representative?

AspectDisney Customer SupportDisney Guest Services Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote support, online chatTheme parks, resorts, guest areas
Employer & Industry UsageDisney corporate support teamsDisney theme parks and resorts
Common Search & ComparisonCustomer support roles at DisneyGuest service roles at Disney

Disney Customer Support primarily involves assisting guests via phone, chat, or email from a support center, focusing on resolving issues remotely. Disney Guest Services Representatives work directly with guests at Disney parks and resorts, providing in-person assistance. Both roles require strong customer service skills and similar credentials but differ mainly in work environment and interaction type.

Does Disney hire remote customer service?

Disney Customer Support roles are often available as remote positions, especially for customer service representatives who handle inquiries via phone, chat, or email. These roles typically require strong communication skills, familiarity with customer service tools, and a reliable internet connection, with some positions offering flexible schedules. However, availability of remote work can vary by location and specific job opening.
What cities are hiring for Disney Customer Support jobs? Cities with the most Disney Customer Support job openings:
What states have the most Disney Customer Support jobs? States with the most job openings for Disney Customer Support jobs include:
Disney Customer Support jobs near you
Infographic showing various Disney Customer Support job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
Customer Support Specialist

Customer Support Specialist

Swank Motion Pictures

Saint Louis, MO • On-site

$16.75 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

As the world's largest non-theatrical distributor of movies, Swank partners with top studios like Disney, Universal, Warner Bros., and Paramount to bring Hollywood entertainment to audiences beyond traditional theaters. Founded in 1937 and headquartered in St. Louis, the company delivers licensed film content to colleges, K-12 schools, hospitals, cruise lines, libraries, and many other unique venues worldwide.
The Customer Support Specialist plays a critical role in supporting the sales team and ensuring a seamless digital experience for K-12 clients. This position is responsible for managing technical inquiries, creating and maintaining portals, executing onboarding communications, and analyzing account data to identify trends and risks. The ideal candidate is detail-oriented, tech-savvy, and highly organized, with strong communication skills and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities:
  • Serve as a point of contact for K-12 streaming customers, ensuring timely and professional communication
  • Respond to inquiries and provide accurate solutions to account-related questions and platform navigation
  • Support new customer onboarding by assisting with setup, content booking, renewal updates, and training resources
  • Manage scheduled check-ins, surveys, and follow-up communications to ensure satisfaction
  • Maintain and review account health reports to identify trends and address potential issues before they impact the customer experience
  • Collaborate with internal teams to share insights that improve customer engagement and retention strategies

Requirements
  • Bachelor's degree required
  • Experience in customer service or digital support
  • Strong technical troubleshooting and problem-solving abilities
  • Proficiency with CRM systems and digital platforms
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities and meet deadlines

Benefits
  • Comprehensive compensation and healthcare packages, including medical, dental, vision, and life insurance products
  • 401(k) plan with employer match
  • Competitive paid time off: vacation, personal time, holidays, and winter break
  • Company sponsored volunteer & community outreach opportunities
  • Organizational growth potential through our company sponsored online learning platforms
  • Hybrid work schedule with on-site work Monday through Thursday and the option to work from home on Fridays, subject to change based on evolving business needs and priorities

EOE, including disabilities and veterans

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