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Discover Card Customer Service Jobs in Utah (NOW HIRING)

Customer Service

South Jordan, UT · On-site

$15.25 - $20.75/hr

Experience in Debit/Credit Card/Retail bank servicing is a plus and candidates may be eligible for transition to Client's Card Servicing team after achieving 4 months of experience in Client Facing ...

Process cash and card transactions accurately for impound releases. * Maintain and update paperwork ... Excellent phone etiquette and customer service abilities. * Clear written communication and ...

Customer Service Manager

Salt Lake City, UT · On-site

$18.90 - $20.40/hr

... SERVICE REQUIRED $18.90 - $20.40 PER HOUR GENERAL PURPOSE: The purpose of this position is to ... Ensures all cashiers are promoting Foodie Club Card to every customer * Monitors cashier production ...

... exceptional customer service to all customers, training and mentoring front end associates ... Ensures all cashiers are promoting Foodie Club Card to every customer * Monitors cashier production ...

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative Location: Salt Lake City At Sibelco, we advance life through ... Discover Our Sustainability Goals: Sibelco priorities We also welcome applications from all ...

Customer Service Specialist# Customer Service SpecialistLOGAN - LOGAN, UT 84341## OverviewSalary ... Handles cash, check, or credit card transactions and deposits at front counter* Verifies order ...

New

Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We ... Discover, Microsoft LifeChat Series). ● A modern mobile phone (iOS or Android) that can be used ...

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Discover Card Customer Service information

What is a Discover Card Customer Service?

A Discover Card Customer Service job involves assisting customers with inquiries about their accounts, billing, payments, rewards, and card benefits. Representatives help resolve issues, process transactions, and provide information to ensure a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of Discover's products and policies. Employees may work in a call center or remotely, handling phone, chat, or email interactions.

What are the typical responsibilities of a Discover Card Customer Service representative?

As a Discover Card Customer Service representative, your primary responsibilities include assisting cardmembers with account inquiries, resolving issues related to transactions or billing, and helping customers navigate various account services. You will handle inbound calls, address service or fraud concerns, update account information, and educate customers about available card benefits and features. Typically, you work as part of a team within a call center environment, collaborating with supervisors and specialists to resolve complex cases. This role requires strong multitasking skills and a commitment to providing a positive customer experience, often in a structured, goal-oriented setting.

What are the key skills and qualifications needed to thrive in the Discover Card Customer Service position, and why are they important?

To excel as a Discover Card Customer Service representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is often required, and some positions may prefer prior customer service experience. Patience, a positive attitude, and the ability to manage stressful situations help individuals stand out in this customer-focused role. These skills are crucial for providing exceptional support, resolving inquiries efficiently, and ensuring customer satisfaction in a fast-paced call center environment.

Does Discover Card Customer Service allow remote work?

Discover Card Customer Service roles often offer remote work options, especially for customer support positions, which may include remote training and flexible schedules. However, availability can vary by location and specific role requirements, so candidates should review the job listing for remote work policies.

How to get hired for remote Discover Card Customer Service?

To get hired for remote Discover Card Customer Service, candidates should have strong communication skills, basic computer proficiency, and previous customer service experience. Applying through the company's careers page and demonstrating familiarity with customer support tools like CRM software can improve chances. A high school diploma or equivalent is typically required, and flexible scheduling is often available for remote roles.

What are the most commonly searched types of Discover Card Customer Service jobs in Utah?

The most popular types of Discover Card Customer Service jobs in Utah are:

What are popular job titles related to Discover Card Customer Service jobs in Utah?

For Discover Card Customer Service jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Discover Card Customer Service jobs?

Cities in Utah with the most Discover Card Customer Service job openings:

Infographic showing various Discover Card Customer Service job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service

Collabera

South Jordan, UT • On-site

$15.25 - $20.75/hr

Contractor

Re-posted 15 days ago


Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.

Job Description
  • Client Facing Service Professionals handle incoming phone calls regarding various service inquiries on Bank accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
  • Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries.
  • Experience in Debit/Credit Card/Retail bank servicing is a plus and candidates may be eligible for transition to Client's Card Servicing team after achieving 4 months of experience in Client Facing environment.
  • Ability to contribute in a fast paced, team-oriented environment.
  • Aptitude to multi-task and adjust quickly to change in a busy financial service center
Qualifications
  • Bachelor's Degree
  • 2+ years of industry related experience
  • Series 7 licensed
  • Client Facing
  • Cold-calling
  • Excellent Communication skills
Additional Information

Please contact:

Shakti Ghodadra

973-637-1918

shakti.ghodadra(@)collabera.com


Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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