Disaster Recovery Case Manager Jobs in Dallas, TX

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Disaster Recovery Analyst

On behalf of our client, Procom Services is Searching for a Disaster Recovery Analyst for a contract opportunity in Dallas, TX. This person could also be based in Raleigh, NC. 

Disaster Recovery Analyst Job Details

Responsible for IT DR planning for multi-million dollar data center hosted clients. This includes managing DRM governance, scope, client communications, KPI reporting, management of the DRM program to ensure total customer satisfaction.

•  Manages, designs, plans and executes DRM program methodology
•  Oversees and manages the day-to-day work of client IT DR planning. 
•  Creates client IT contingency planning. Effectively communicates impacts, risks and complexities of the program. 
•  Participates in the pre-contract stage to enable new proposals results in a successful program, balancing strategy capability and client recovery objectives. 
•  Develops compelling, concise, well-structured and persuasive presentations and delivers them convincingly and articulately. 
•  Manages the relationship with the customer and key stakeholders,ensuring the contracted customer's recovery strategy and recovery objectives gets are met.
•  Contributes to the overall development of the Disaster Recovery Managment program. Identifies and implements disaster recovery methodologies, best practices and trends. 
•  Complies with and enforces FAI standard policies and procedures and works across practices to share lessons learned and best practices.
•  Involvement in new client Transition and Transformation. To perform as a specialized client point-of-contact for IT DR planning. Build relationships with my client DR partners to meet their needs best practice, repeatable processes.  
•  Use consultative skills to support both the client and Fujitsu, and identify business opportunities for revenue growth. 
•  Manages DRM to ensure program aligns with contractual obligations and client's expectation. 
•  Accountable for highly complex and detailed client IT DR planning 
•  Leader and decision maker. Makes informed decisions client IT disaster recovery interdependencies and risks. 
•  Works under minimal supervision, fully accountable for own work
•  Has responsibility for the work of others and the allocation of resources, including those that do not have a direct reporting relationship
•  Has broad expertise or unique knowledge. Uses skills to contribute to the development of business objectives and to achieve goals in creative and effective ways.  
•  Works on significant and unique issues where analysis of situations and/or data requires an evaluation of intangibles. 
•  Manages client relationship as it pertains to client IT disaster recovery
•  Expected to deliver against strategic goals and targets.
•  Acts independently to determine methods and procedures on new or special assignments.

Disaster Recovery Analyst Mandatory Skills

• 10 years business continuity / IT disaster recovery experience
•  5+ years project management, process improvement and account management
•  CBCP certification / ITIL certification (Foundations 3)
•  Strong and effective negotiation, people management, written/ verbal communication and customer and executive facing skills required
•  Financial and costing skills for estimating LoE
•  Broad knowledge of business continuity / disaster recovery and ISO22301
•  Experience in contract review, and analysis
•  Must be proficient in the use of Microsoft Office, Visio, SharePoint and related business continuity / disaster recovery tools.

Disaster Recovery Analyst Start Date

ASAP

Disaster Recovery Analyst Assignment Length

4 Months

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.