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Disaster Recovery Case Manager Jobs in Austin, TX

AECOM

Case Managers Disaster Recovery

Austin, TX · On-site

AECOM is seeking experienced and professional Community Development Block Grant - Disaster Recovery ... The CDBG-DR Case Manager will coordinate and oversee services and provide support for program ...

AECOM

Case Managers Disaster Recovery

Austin, TX

AECOM is seeking experienced and professional Community Development Block Grant - Disaster Recovery ... The CDBG-DR Case Manager will coordinate and oversee services and provide support for program ...

Tamus

Recovery Coordinator & SOC Liaison

Austin, TX · On-site

This position develops, evaluates, and delivers innovative programs and resources designed to strengthen community resilience and support disaster management across Texas. The Recovery Coordinator ...

ENDEAVORS

DCM Case Manager Supervisor

Austin, TX · On-site

$30/hr

The DCM Case Management Supervisor manages a team of Case Managers providing disaster case ... Prior experience in child welfare, emergency disaster response and/or recovery environments to ...

Endeavors

DCM Case Manager - Austin (On-Site)

Austin, TX · On-site

$20 - $25/hr

The Disaster Case Manager is responsible for supporting individuals and families affected by disasters in their recovery journey. This role involves conducting client outreach, assessing needs ...

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Disaster Recovery Case Manager information

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$19

$41

$74

How much do disaster recovery case manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for disaster recovery case manager in Austin, TX is $41.16, according to ZipRecruiter salary data. Most workers in this role earn between $30.72 and $47.64 per hour, depending on experience, location, and employer.

What does a disaster recovery case manager do?

A Disaster Recovery Case Manager assists individuals, families, or organizations affected by disasters in accessing resources and services to help them recover. They assess clients’ needs, develop recovery plans, and connect them with housing, financial aid, counseling, and other support. Case Managers also coordinate with local agencies, government programs, and nonprofits to ensure clients receive comprehensive assistance. Their work is crucial in helping people rebuild their lives after disasters and navigate the complex recovery process.

What are the key skills and qualifications needed to thrive as a disaster recovery case manager?

To thrive as a Disaster Recovery Case Manager, you need expertise in case management, needs assessment, and knowledge of disaster response protocols, typically supported by a degree in social work, emergency management, or a related field. Familiarity with case management software, FEMA guidelines, and resource coordination tools is essential. Strong communication, problem-solving, and empathy are critical soft skills for building trust and guiding clients through complex recovery processes. These skills ensure effective support for disaster survivors, efficient resource allocation, and successful recovery outcomes.

What are some typical challenges disaster recovery case managers face when assisting clients after a major disaster?

Disaster Recovery Case Managers often encounter challenges such as managing high caseloads, navigating complex eligibility requirements for aid, and supporting clients who are experiencing significant emotional distress. Coordinating resources between multiple agencies can also be difficult, as recovery efforts often involve local, state, and federal organizations. Strong communication and organizational skills are essential to help clients access the support they need efficiently, while maintaining empathy and resilience in high-pressure situations.

What is the difference between Disaster Recovery Case Manager vs Disaster Recovery Coordinator?

AspectDisaster Recovery Case ManagerDisaster Recovery Coordinator
CertificationsTypically requires case management or social work certificationsMay require project management or emergency management certifications
Work EnvironmentDirectly interacts with disaster survivors, providing personalized supportCoordinates recovery efforts among agencies and teams
Employer & Industry UsageNonprofit organizations, government agencies, social servicesEmergency management agencies, government departments

Disaster Recovery Case Managers focus on assisting individuals and families affected by disasters, providing case management services. In contrast, Disaster Recovery Coordinators oversee the planning and coordination of recovery efforts at a broader level. Both roles are essential in disaster response but differ in scope and daily responsibilities.

What are popular job titles related to Disaster Recovery Case Manager jobs in Austin, TX?

For Disaster Recovery Case Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Disaster Recovery Case Manager jobs in Austin, TX look for?

The top searched job categories for Disaster Recovery Case Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Disaster Recovery Case Manager jobs?

Cities near Austin, TX with the most Disaster Recovery Case Manager job openings:

Disaster Recovery Case Manager jobs near you
Infographic showing various Disaster Recovery Case Manager job openings in Austin, TX as of August 2026, with employment types broken down into 78% Full Time, 9% Part Time, 6% Temporary, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $85,618 per year, or $41.2 per hour.

Case Managers Disaster Recovery

AECOM

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

AECOM rating

7.8

Company rating: 7.8 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

21st of 80 rated construction

Job description

Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is seeking experienced and professional Community Development Block Grant - Disaster Recovery (CDBG-DR) Case Managers to join our team in providing applicant intake, outreach, and case management services across 27 Texas counties: Anderson, Bell, Brazoria, Caldwell, Cooke, Dallas, Denton, Fort Bend, Galveston, Guadalupe, Hardin, Hays, Henderson, Hockley, Jasper, Kaufman, Liberty, Matagorda, Montgomery, Newton, Polk, San Jacinto, Smith, Tyler, Trinity, Walker, Wharton.
The CDBG-DR Case Manager will coordinate and oversee services and provide support for program applicants. This is a position where a skilled Case Manager partners with a disaster affected individual or family. The Case Manager serves as the primary point of contact, assisting the applicant in navigating through the program requirements to ultimately address housing recovery needs. Travel to regional and satellite locations will be required. Travel requirement of up to 100 miles roundtrip, 2-3 times per week ; must reside within commuting distance of the assigned office.
The CDBG-DR Case Manager will be responsible for the following:
  • Perform outreach, intake and assessments of program applicants and gather required documentation to establish program eligibility.
  • Once established, maintain a caseload of applicants and maintain regular and required contacts to adhere to program guidelines.
  • Maintain a high standard to protect applicants' information and provide excellent customer service.
  • Maintain client related data systems, including case notes and completion of record entries on a timely basis; upload and correctly categorize applicant documents.
  • Provide timely updates to applicants regarding case status and next steps.
  • Attend meetings and trainings provided by the Program, internal and external; attend pre-construction and key release events with applicants.
  • Assist applicants with temporary relocation selections, when applicable.
  • Attend program related community, coalition and committee meetings as assigned; network and advocate for applicants and their housing needs.
  • Work collaboratively with Team, Team Lead and Program Management to meet program goals and performance targets.
  • Exhibit a strong work ethic and a desire to adhere to strict boundaries and professional ethics in the care of others; awareness of the impact of a disaster on the community, family and individual.
  • Maintain a complete understanding of all applicable Program policies, procedures and requirements.
  • Other duties as assigned.

Qualifications
Minimum Requirements
  • High School + 4 Years of case management experience, preferably in a housing recovery program; or experience as a case manager or customer service representative with skills transferrable to a housing recovery program or relevant experience or demonstrated equivalency of experience and/or education.
  • Must pass a state and federal criminal history/security background check.
  • Must pass a pre-employment drug screen.
  • Valid US Driver's License for travel to various regional and satellite locations to support project task(s) assignments and scope of work. Travel requirement of up to 100 miles roundtrip, 2-3 times per week ; must reside within commuting distance of the assigned office. For positions with driving responsibilities, Motor Vehicle Records are reviewed as part of AECOM's background check process to ensure compliance with the Company's driving standards.
  • Ability to operate computer applications (Microsoft Outlook, Word and Excel); proficient in virtual collaboration (Microsoft Teams, etc.).

Preferred Qualifications
  • Demonstrate strong personal accountability and independent work ethic; show initiative and responsibility for work on behalf of clients; reliable and self-sufficient in managing workload.
  • Strong organizational, written and verbal communication skills.
  • Prior experience working with Community Development Block Grant programs.
  • Bilingual English/Spanish or English/Vietnamese desirable.
  • Advanced time management skills resulting in high levels of organization, productivity and effectiveness.
  • Detail oriented and the ability to multi-task efficiently.
  • Strong ability to work independently and maintain flexibility with work schedule.

Additional Information
  • This position does not include sponsorship for United States work authorization.
  • This position does not include relocation benefits.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

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