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Disaster Case Manager Jobs in Kentucky (NOW HIRING)

... case/order management systems. • Manage "Save the Sale opportunities to recover potential lost ... and providing disaster relief to communities in need. For more information, visit Lowes.com

Market Delivery Support Specialist

Fairdale, KY

$17.25 - $22.75/hr

... case/order management systems. • Manage "Save the Sale opportunities to recover potential lost ... and providing disaster relief to communities in need. For more information, visit Lowes.com

... case/order management systems. • Manage "Save the Sale opportunities to recover potential lost ... and providing disaster relief to communities in need. For more information, visit Lowes.com

Market Delivery Support Specialist

Fairdale, KY · On-site

$17.25 - $22.75/hr

... case/order management systems. • Manage "Save the Sale opportunities to recover potential lost ... and providing disaster relief to communities in need. For more information, visit Lowes.com

TECHNICIAN-MENTAL HEALTH

Elizabethtown, KY · On-site

$15.50 - $21/hr

Ability to stoop, kneel, hold and push a consumer while using safe physical management techniques ... Ensures safety of all consumers in case of fire, tornado, earthquake, or other natural disaster ...

TECHNICIAN-MENTAL HEALTH

Elizabethtown, KY · On-site

$15.50 - $21/hr

Ability to stoop, kneel, hold and push a consumer while using safe physical management techniques ... Ensures safety of all consumers in case of fire, tornado, earthquake, or other natural disaster ...

... management of access and keys, control of people, "luggage" and vehicles, ...). Carry out and ... Intervene in case of intrusion alarm, incident, disaster or malicious act. Apply pre-established ...

$135 - $175/hr

... and disaster recovery. * Architect and operate high-throughput, low-latency storage and support ... Manage storage access, data permissions, and access controls across different protocols and ...

New

... management of access and keys, control of people, "luggage" and vehicles, ...). Carry out and ... Intervene in case of intrusion alarm, incident, disaster or malicious act. Apply pre-established ...

$180 - $280/hr

Ensures operational excellence through effective production support, incident management, disaster ... Participates in enterprise planning, governance, portfolio management, and business case ...

New

Monitor and work alerts, queues, and cases through case/order management systems. * Manage "Save ... disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal ...

$150 - $240/hr

Our system aims to reduce energy consumption in data center thermal management by greater than 25 ... You will be hands‑on across day-to-day operations while building the case for and hiring your own ...

New

$120 - $165/hr

North American Managed Services This unit contributes to Orion Health's purpose to enabling client ... Developing and testing disaster recovery plans to guarantee data integrity, system resilience, and ...

New

Showing results 21-38

Disaster Case Manager information

See Kentucky salary details

$12

$19

$28

How much do disaster case manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for disaster case manager in Kentucky is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.49 per hour, depending on experience, location, and employer.

What is a disaster case manager?

Disaster Case Managers are professionals who help individuals and families recover after a disaster by assessing their needs, creating recovery plans, and connecting them with resources and assistance. They act as advocates for survivors, guiding them through the process of accessing relief services, financial aid, housing, and other necessary supports. Their goal is to help clients regain stability and rebuild their lives after a crisis by providing personalized support and coordination throughout the recovery process.

What are the key skills and qualifications needed to thrive as a disaster case manager?

To thrive as a Disaster Case Manager, you need a background in social work or human services, strong organizational skills, and case management experience, often supported by a relevant degree or certification. Familiarity with case management software, FEMA systems, and client tracking tools is typically required. Outstanding communication, empathy, and problem-solving abilities help build trust and advocate effectively for clients facing crisis situations. These skills ensure that disaster survivors receive timely, coordinated support and resources to rebuild their lives.

What are the most common challenges disaster case managers face when coordinating support for clients after a disaster?

Disaster Case Managers often encounter challenges such as navigating complex assistance programs, managing high caseloads, and addressing the urgent needs of clients who may have lost homes or livelihoods. They must coordinate with multiple agencies, which can involve extensive documentation and follow-up to ensure clients receive timely aid. Additionally, working with individuals who are experiencing trauma requires strong interpersonal and emotional resilience skills. Despite these challenges, the role is deeply rewarding and offers opportunities to make a tangible difference in clients’ recovery journeys.

What is the difference between Disaster Case Manager vs Social Worker?

Disaster Case ManagerSocial Worker
Typically requires certifications like CPR, disaster response training, and sometimes a bachelor's degree in social work or related fieldUsually requires a bachelor's or master's degree in social work or related field, along with state licensure
Works primarily in disaster zones, emergency response settings, or community recovery programsWorks in various settings including hospitals, schools, community agencies, and government offices
Focuses on disaster-related needs, recovery planning, and resource coordinationAddresses a broad range of social, emotional, and practical needs of clients

While both roles involve supporting individuals in crisis, Disaster Case Managers specialize in disaster response and recovery, often working in emergency settings, whereas Social Workers have a broader scope, addressing diverse social issues across multiple environments.

Where do disaster case managers make the most money?

Disaster case managers tend to earn higher salaries in regions with a higher cost of living and greater demand for disaster response services, such as urban areas or states frequently affected by natural disasters. Experience, certifications, and the size of the organization also influence earning potential, with larger agencies often offering higher pay. Salaries can vary widely based on location, funding, and the complexity of cases handled.

What are popular job titles related to Disaster Case Manager jobs in Kentucky?

For Disaster Case Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Disaster Case Manager jobs in Kentucky look for?

The top searched job categories for Disaster Case Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Disaster Case Manager jobs?

Cities in Kentucky with the most Disaster Case Manager job openings:

Infographic showing various Disaster Case Manager job openings in Kentucky as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $41,466 per year, or $19.9 per hour.

Market Delivery Support Specialist

Lowe's

Hebron, KY

$17.25 - $23/hr

Full-time

Re-posted 6 days ago


Lowe's rating

6.8

Company rating: 6.8 out of 10

Lowe's

Based on 5,258 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 96,372 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 91%

    91% say they get paid time off

    say they get paid time off

  • 81%

    81% say their health insurance is affordable

    say their health insurance is affordable

  • 75%

    75% say they have respectful managers

    say they have respectful managers

Featured by Lowe's, based on 5258 Breakroom Quiz responses from their frontline employees


Job description


What You Will Do
• Serve as the primary point of contact for both internal and external customer inquiries.
• Communicate with customers to capture feedback and enhance the in-home delivery experience.
• Proactively manage and resolve customer issues, including escalations and Executive Care cases.
• Monitor and work alerts, queues, and cases through case/order management systems.
• Manage “Save the Sale opportunities to recover potential lost revenue.
• Process customer order changes and special order tracking (SOS).
• Collaborate with stores, vendors and distribution centers to ensure inventory integrity and on-time deliveries.
• Utilize multiple systems to maintain accurate documentation, including order updates and delivery reschedules.
• Coordinate with 3PL (third-party logistics) partners to resolve customer and cargo-related claims.
• Input and manage claims (e.g., property damage) into Lowe's claims portal.
• Ensure timely updates and resolution of claims to preserve customer trust.
• Communicate with Lowe's retail teams, supply chain nodes (e.g., RDC, BDC), store operations, and service providers.
• Foster strong relationships with Pro partners and vendors.
• Demonstrate adaptability in a fast-paced environment with multiple priorities.
• Exhibit strong listening, communication, and documentation skills.
• Use Microsoft Office and other applications effectively to support day-to-day operations.
• Contribute to a culture of continuous improvement and customer-first mindset.
Minimum Qualifications
• 1-2 Years in customer service or support roles
• Ability to read, write, and perform basic math skills
• Strong interpersonal and problem-solving skills
• Proficiency in Microsoft Office Suite
Preferred Work Experience
• Experience with Inventory, processing returns and communicating with vendors
• Exposure to logistics or home delivery operations
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit 
Lowes.com
.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US

Year founded

1946