ZipRecruiter

Log In

1

Disability Manager Jobs in Douglas, MA (NOW HIRING)

UMass Med School

Disability Coordinator

Westborough, MA · On-site

$55K/yr

Disability Coordinator Minimum Salary US-MA-Westborough Job Location 4 weeks ago(6/25/2026 2:28 PM ... Under the general supervision of the Operations Manager, this position is responsible for the ...

next page

Showing results 1-20

All JobsDisability JobsDisability Manager JobsDisability Manager Jobs in Douglas, MA

Disability Manager information

See Douglas, MA salary details

$122.5K

$139.7K

$153.9K

How much do disability manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for disability manager in Douglas, MA is $139,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,200.00 and $148,200.00 per year, depending on experience, location, and employer.

What does a disability manager do?

A disability manager works with a client on their disability case to review disability policy, apply for a benefit or service, and coordinate other disability-related services, such as health care or community benefits. Your responsibilities are to manage each client’s case, from organizing and submitting documents on your client’s behalf to visiting their homes to get updates on their cases. Your duties may also include collaborating with other professionals involved in your client’s case, like physicians, therapists, and educators, writing reports for others involved, reviewing reports from professionals, and checking the status of a disability claim for a client.

What does a disability manager do?

A Disability Manager is responsible for coordinating and overseeing workplace accommodations and return-to-work programs for employees with disabilities or medical conditions. They work closely with employees, healthcare providers, and employers to ensure compliance with relevant laws and create individualized plans for support. Their goal is to help employees remain productive while managing their health, and to facilitate a smooth transition back to work after injury or illness. Disability Managers also provide education and guidance on disability policies and best practices within organizations.

What are some typical challenges a disability manager faces when coordinating workplace accommodations, and how are these usually addressed?

Disability Managers often encounter challenges such as balancing employee needs with operational requirements, navigating confidentiality, and ensuring compliance with legal standards like the ADA. These are typically addressed by working closely with HR, legal teams, and external specialists to develop individualized accommodation plans, regularly communicating with all stakeholders, and staying up to date on best practices and legislation. Strong problem-solving skills and empathy are essential for fostering a supportive and inclusive work environment.

What are the key skills and qualifications needed to thrive as a disability manager, and why are they important?

To thrive as a Disability Manager, you need a solid background in case management, knowledge of disability laws and regulations, and a relevant degree such as in human resources, healthcare, or rehabilitation. Familiarity with case management software, workplace accommodation tools, and certifications like Certified Disability Management Specialist (CDMS) are often required. Excellent communication, problem-solving, and empathy are crucial soft skills for supporting employees and coordinating with multiple stakeholders. These skills ensure effective disability case resolution, legal compliance, and a supportive environment for employees with disabilities.
More about Disability Manager jobs

What job categories do people searching Disability Manager jobs in Douglas, MA look for?

The top searched job categories for Disability Manager jobs in Douglas, MA are:

What cities near Douglas, MA are hiring for Disability Manager jobs?

Cities near Douglas, MA with the most Disability Manager job openings:

Disability Manager jobs near you
Infographic showing various Disability Manager job openings in Douglas, MA as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $139,700 per year, or $67.2 per hour.

Disability Coordinator

ForHealth Consulting - Disability Services - W401800

Westborough, MA • On-site

Other

Posted 19 days ago

Job description

Job Title

Under the general supervision of the Operations Manager, this position is responsible for the initial review and processing of all incoming and outgoing written and electronic correspondence, records, disability supplements, medical information, and related materials.

This position provides the primary mailing, receipt, review, and customer service functions for disability supplements (Mass Health or other agencies). Decisions made in this area directly impact the time line for the disability review process and for the determination of benefits for Mass Health and other agency applicants. Staff has frequent interaction with applicants, their representatives, hospitals and other facilities, Mass Health or other agency personnel. The nature of the interactions requires knowledge of complex eligibility requirements for Mass Health or other state benefits and a thorough understanding of the benefit application process for multiple programs. The position also requires an extensive knowledge of complex state and DES databases for both inquiry and data entry purposes.

Responsibilities

Responsibilities:

  • Perform initial review of disability supplements for accuracy, completeness and to ensure the application is compliant with all state and federal regulations.
  • Track the status of deliverables due for the supplement process, campaign mailing(s) and other special projects, following up when necessary to ensure adherence to the established process or project timelines.
  • Compare the status of all supplements received with external client databases and internal DES databases; process client demographic information and create Mass Health or other client tracking forms for processing by DES staff.
  • Prepare spreadsheets for reporting data, maintaining accuracy in multiple data bases for tracking of disability supplements.
  • Update client records in multi proprietary databases to ensure that all case related information is accurate and timely.
  • Provide technical assistance to DES personnel and external agencies concerning the enrollment/application process and to ensure compliance with established policies, procedures and standards.
  • Review pertinent communications from Mass Health or other agencies on a daily basis to understand the process and implement any operational changes.
  • Interface with Mass Health or other agency Enrollment Centers to ensure proper processing of disability supplements, and with the UMMS centralized mail room to coordinate courier delivery and pickup. Prepares correspondence notices sent electronically for general mail, faxing, UPS, express services, and UMMS courier.
  • Conduct research regarding client application location and status in Mass Health or other agency databases and DES databases.
  • Provide customer service to Mass Health clients to assist them with the complex benefit enrollment process.
  • Conduct follow-up calls to clients to solve problems and to ensure successful enrollment in Mass Health.
  • Manage the receipt of electronic medical records through use of an UMass secure file transfer protocol (SFTP) site, and ensure its distribution to the appropriate DES staff.
  • Evaluate department processes for efficiency and make recommendations for change that improves operations and/or customer service.
  • Demonstrate initiative and independent judgment in organizing and completing projects.
  • Respond to emergencies, independently prioritize activities in the absence of other team members and effectively coordinate other resources when necessary.
  • Perform other duties as required.
Qualifications

Qualifications:

  • Associates Degree in Business Administration, a related field, or equivalent related experience.
  • 3 years of related experience
  • Ability to work in a team and meet performance deadlines in a dynamic environment
  • Excellent oral and written communication skills
  • Strong interpersonal skills required to interact with all organizational levels; demonstrated ability to work appropriately with confidential information
  • Demonstrated ability to utilize independent judgment, assesses priorities, and operates in a flexible manner in order to meet the dynamic needs of the department
  • Proven organizational, analytical and time management skills
  • Proficiency with software applications including, but not limited to: Microsoft Word, PowerPoint, Excel, Access, Project and Visio
Additional Information

#LI-Hybrid

#LI-AC1

Apply