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Disability Insurance Jobs in Arizona (NOW HIRING)

LifeWorks, Inc.

Disability Case Manager

Phoenix, AZ · On-site

Additional course work in occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, human resource management, disability insurance ...

Lifeworks

Disability Case Manager

Phoenix, AZ

Additional course work in occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, human resource management, disability insurance ...

Juli Foster Allstate

Insurance Sales Producer

Kingman, AZ · On-site

$25 - $40/hr

Benefits Hourly Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Hands on Training Disability Insurance Life Insurance Vision Insurance Tuition ...

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Disability Insurance information

See Arizona salary details

$24.7K

$55.6K

$90.9K

How much do disability insurance jobs pay per year?

As of Jun 11, 2026, the average yearly pay for disability insurance in Arizona is $55,582.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $60,600.00 per year, depending on experience, location, and employer.

What are the typical challenges faced in a Disability Insurance role?

Professionals in disability insurance frequently navigate complex policy terms, strict regulatory requirements, and sensitive client situations, which can make claim assessments challenging. Balancing the needs of policyholders with company policies, especially when handling disputed or emotional claims, requires strong decision-making and interpersonal skills. Collaboration with medical professionals, legal experts, and other insurance team members is common, making teamwork essential. Overcoming these challenges is key to building trust with clients and advancing in the field.

What are the key skills and qualifications needed to thrive in the Disability Insurance position, and why are they important?

To thrive in a Disability Insurance role, you need strong knowledge of insurance products, claims processing, and relevant regulatory guidelines, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, CRM platforms, and industry certifications like the Chartered Life Underwriter (CLU) can be highly beneficial. Excellent communication, empathy, and problem-solving skills enable professionals to guide clients effectively and manage complex cases. These skills and qualifications are crucial for ensuring accurate claim evaluations, regulatory compliance, and a positive client experience in a sensitive area of insurance.

What is a Disability Insurance job?

A Disability Insurance job involves helping individuals secure income protection in case they become unable to work due to illness or injury. Professionals in this field may assess claims, underwrite policies, or sell coverage to individuals and businesses. They work with clients to explain policy options, evaluate risks, and ensure financial stability during periods of disability. These roles are commonly found in insurance companies, financial institutions, and as independent agents.

What cities in Arizona are hiring for Disability Insurance jobs? Cities in Arizona with the most Disability Insurance job openings:
Disability Insurance jobs near you
Infographic showing various Disability Insurance job openings in Arizona as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,582 per year, or $26.7 per hour.
Disability Case Manager

Disability Case Manager

LifeWorks, Inc.

Phoenix, AZ • On-site

Full-time

Posted yesterday

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Absence and Disability Management
Our Absence and Disability Management business helps employers achieve improved health and productivity outcomes with services focused on absence reporting, proactive case management and effective return-to-work support for a variety of employee health risks or conditions, whether related to physical, mental, social or workplace health. Through our leave administration services, LifeWorks provides clients with improved leave compliance to federal, state and municipal regulations as well as company-specific policies.
Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences- focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees and employers. All with the goal of returning employees to health and productivity.
Summary
The Case Manager will oversee, manage, process, and adjudicate FMLA, State, municipal and company specific leaves, as well as straightforward and complex STD claims; to determine benefits due pursuant to an STD plan: and to ensure the ongoing processing of claims. To analyze reported Family Medical Leave (FMLA) requests; to make determinations based on Federal and State regulations; to communicate clearly with clients and claimants on all aspects of the claims process; and to ensure that on-going claim management is within Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs).The case manager assesses any barriers to a successful and timely return-to-work and engages with stakeholders to implement strategies to address those identified barriers and support return to work or an appropriate alternative plan.
Responsibilities:
  • Manage and process FMLA (and other Federal leaves as applicable) Military leaves, State leaves, company specific and STD claims. With regard to FMLA, will manage all DOL category claims; including re-certifications and the 2nd and 3rd opinion processes
  • Conduct case assessments, contacting the employee and their manager / HR by telephone or email, to explain the leave management process, employee accountabilities, and gather information for assessment purposes
  • Develop and document an understanding of the situation and the factors supporting, as well as inhibiting, a successful return to work for the employee
  • Review all relevant information and consult with appropriate MSI resources as required (nurse consultants, health professionals, supervisory team) to confirm decision (approved / denied) recommendation on FMLA, State, Company specific leaves and STD cases
  • Analyzes FMLA medical certifications and other medical documentation and ensures claim determination adheres to the required regulatory compliance timeframes
  • Informs STD claimants of any documentation needed to process a claim, timeframe requirements, claim's status (e.g. STD approvals, denials, and consults), or any other information necessary to manage a claim
  • Determine an appropriate RTW goal with the employee and the employer; as well as, provide active support for the return-to work planning process between the employee and their supervisor and intervene when necessary
  • Communicate proactively with the employer's HR representative regarding any case management issues that may impact the workplace and RTW planning
  • Will follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in trainings/meetings
  • Attend Case Management and Disability Management department team meetings and trainings as required
  • Other projects and tasks as assigned

Succeeding as a Case Manager requires the following core qualifications and skills
  • 2+ years of comprehensive experience in US Leaves and Disability Case Management and knowledge the various legislative requirements
  • Strong interpersonal and helping skills along with superior assessment and problem solving skills
  • Excellent computer skills and the ability to work primarily online in a paperless environment
  • Associate's Degree: you have a registered professional status within the disability management or professional health sector
  • Additional course work in occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, human resource management, disability insurance, psychological and workplace factors in disability would be an asset
  • Bilingual (English and Spanish) considered an asset
  • Management of ADA / ADAAA claims, considered an asset

Western USA home based preferred
#LI-JG1
#LI-REMOTE
#LifeAtTelusHealth
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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