ZipRecruiter

Log In

1

Disability Case Manager Jobs in Waterloo, ON (NOW HIRING)

Open Text Inc.

Client Operations Project Manager

Waterloo, ON · On-site

CA$46K - CA$70K/yr

Our goal is to facilitate seamless Client self-service and ensure flawless support case experiences ... If you need assistance and/or a reasonable accommodation due to a disability during the application ...

Homewood Health

Laboratory Manager

Guelph, ON

Lead procurement activities, equipment evaluations, business case development, and implementation ... communities, persons with disabilities, and persons of all sexual orientations and gender ...

Sherwin-Williams

Store Manager

Milton, ON · On-site

Compensation decisions are dependent on the facts and circumstances of each case and will impact ... status, disability, age, pregnancy, genetic information, creed, marital status or any other ...

Region of Waterloo

Labour Relations Advisor

Kitchener, ON · On-site

CA$93K - CA$116K/yr

... case preparation, and arbitration and rights hearings. Chairs labour-management meetings. * Provides advice and direction (with disability management staff) on claims and return-to-work issues with ...

Gordon Food Service

Legal Counsel

Milton, ON · Hybrid

Excellent time and case management skills; exceptional responsiveness and the ability to shift ... to a disability, please submit your request to talentcanada@gfs.com and use the words ...

Gordon Food Service

Commodities Buyer

Milton, ON

Collaborates with the commodities manager(s) to evaluate and act on forward buy and hedging ... to a disability, please submit your request to talentcanada@gfs.com and use the words ...

previous pagenext page

Showing results 21-40

All JobsDisability Case JobsDisability Case Manager JobsDisability Case Manager Jobs in Waterloo, ON

Disability Case Manager information

See Waterloo, ON salary details

$12

$32

$177

How much do disability case manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for disability case manager in Waterloo, ON is $32.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.12 and $21.07 per hour, depending on experience, location, and employer.

What does a disability case manager do?

A Disability Case Manager is responsible for coordinating and managing the services and support needed by individuals with disabilities. They assess clients' needs, develop care plans, connect clients with resources, and monitor progress to ensure that appropriate services are provided. Their goal is to help clients achieve maximum independence and quality of life, while also ensuring compliance with relevant regulations and policies. Disability Case Managers often work closely with healthcare providers, insurance companies, employers, and families.

What does a disability case manager do?

Disability case managers assist clients filing disability claims, selecting health care providers and rehabilitation services, and determining the right time to return to work. As a disability case manager, you work with many different clients dealing with various circumstances, so your specific job duties change according to their needs. The qualifications for a career as a disability case worker include a bachelor’s or master’s degree in social work, human services, nursing, or a related field. Some positions require experience working with patients who have special needs. To succeed in disability case manager jobs, you need patience, compassion, and excellent time management and organizational skills.

What are the key skills and qualifications needed to thrive as a disability case manager, and why are they important?

To thrive as a Disability Case Manager, you need a background in healthcare, social work, or human services, often supported by a relevant degree or certification such as Certified Disability Management Professional (CDMP). Familiarity with case management software, medical documentation systems, and legal/regulatory frameworks is typically required. Strong interpersonal communication, problem-solving, and organizational skills make someone stand out in this position. These abilities are crucial for effectively coordinating care, advocating for clients, and ensuring compliance with complex disability policies.

How does a disability case manager typically collaborate with healthcare providers and employers to support clients’ return-to-work plans?

Disability Case Managers work closely with healthcare providers to understand a client’s medical condition and recommended accommodations. They also communicate with employers to develop and implement effective return-to-work strategies that fit both the client's needs and workplace requirements. This collaboration often involves coordinating medical documentation, facilitating workplace adjustments, and monitoring the client’s progress, ensuring a smooth transition back to work. Regular meetings and updates among all parties help to address any challenges that arise during the process.

What is a disability case manager?

A disability case manager is a professional who coordinates and oversees the process of evaluating and supporting individuals with disabilities to ensure they receive appropriate benefits and services. They often work with healthcare providers, insurance companies, and government agencies, and may require knowledge of disability laws and case management software. The role involves assessing needs, developing plans, and advocating for clients throughout their recovery or benefit process.
More about Disability Case Manager jobs

What job categories do people searching Disability Case Manager jobs in Waterloo, ON look for?

The top searched job categories for Disability Case Manager jobs in Waterloo, ON are:

What cities near Waterloo, ON are hiring for Disability Case Manager jobs?

Cities near Waterloo, ON with the most Disability Case Manager job openings:

Disability Case Manager jobs near you
Infographic showing various Disability Case Manager job openings in Waterloo, ON as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $67,354 per year, or $32.4 per hour.

Customer Service Representative-

Milton, ON • On-site

Nova Staffing Inc
See more jobs at Nova Staffing Incexternal

Contractor

Re-posted 10 days ago

Job description

This position is a 6 month contract working in our client's Reliability Services Dept Microsoft Dynamics D365 -ideally FO (Finance and Operations) Microsoft Dynamics 365 email case management aka Customer Service Agent (CSA) Summary Manage the customer experience including processing and entering customer data in an accurate and timely manner; maintaining effective customer, sales and field service employee relationships; and striving for customer satisfaction by resolving issues in the most efficient and effective manner. Essential Functions § Answer incoming customer service tickets, phone calls, and Teams messages, courteously and consistently using established guidelines. § Respond full circle to requests from customers, sales reps, and service reps. § Collaborate with other departments to resolve customer issues and align with customers' needs and requests. § Maintain appropriate records and documentation in our ERP System. § Act as an Account advocate by managing and overseeing inquiries that require concierge handling. § Communicate proactively with customers to keep them aware of updates, changes, delays, and other information deemed important to them. § Investigate and resolve billing concerns by tracing shipments, researching price differences, and entering credit memos for approval, quoting special parts prices and following up on credit hold orders in our ERP. § Provide problem solving and contin Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.