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Disability Case Manager Jobs in Hamilton, ON (NOW HIRING)

Akausivik Inuit Family Health Team

Case Manager

Ottawa, ON · On-site

CA$27.50 - CA$31.03/hr

Case Manager/Interpreter Status: Full-time permanent Location: 24 Selkirk Street, Ottawa, ON Reports to: Executive Director Akausivik Inuit Family Health Team (AIFHT) is a not-for-profit medical ...

Hamilton Health Sciences

Case Manager

Hamilton, ON · On-site

This PT RN Case Manager role will provide coverage in the Palliative Care, Medically Complex, Restorative and Behavioural Programs. In this leadership role the Case Manager is responsible for ...

Hamilton Health Sciences

Case Manager

Hamilton, ON · On-site

This PT RN Case Manager role will provide coverage in the Palliative Care, Medically Complex, Restorative and Behavioural Programs. In this leadership role the Case Manager is responsible for ...

Cencora

Field Case Manager

Ottawa, ON · On-site

Cencora is committed to providing reasonable accommodations to individuals with disabilities during ... Case Manager role. Affiliated Companies: Affiliated Companies: Innomar Strategies

Bayshore HealthCare

Nurse Case Manager

Mississauga, ON · On-site

JOB SUMMARY Nurse Case Manager (NCM) will play an essential role in supporting patients living with a neurological/rare disease to improve both their health outcomes and quality of life. NCM offers ...

Bayshore HealthCare

Nurse Case Manager

Mississauga, ON · On-site

JOB SUMMARY The Nurse Case Manager (NCM) will play an essential role in supporting patients living with HIV disease to improve both their health outcomes and quality of life and support people who ...

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Disability Case Manager information

What does a disability case manager do?

A Disability Case Manager is responsible for coordinating and managing the services and support needed by individuals with disabilities. They assess clients' needs, develop care plans, connect clients with resources, and monitor progress to ensure that appropriate services are provided. Their goal is to help clients achieve maximum independence and quality of life, while also ensuring compliance with relevant regulations and policies. Disability Case Managers often work closely with healthcare providers, insurance companies, employers, and families.

What does a disability case manager do?

Disability case managers assist clients filing disability claims, selecting health care providers and rehabilitation services, and determining the right time to return to work. As a disability case manager, you work with many different clients dealing with various circumstances, so your specific job duties change according to their needs. The qualifications for a career as a disability case worker include a bachelor’s or master’s degree in social work, human services, nursing, or a related field. Some positions require experience working with patients who have special needs. To succeed in disability case manager jobs, you need patience, compassion, and excellent time management and organizational skills.

What are the key skills and qualifications needed to thrive as a disability case manager, and why are they important?

To thrive as a Disability Case Manager, you need a background in healthcare, social work, or human services, often supported by a relevant degree or certification such as Certified Disability Management Professional (CDMP). Familiarity with case management software, medical documentation systems, and legal/regulatory frameworks is typically required. Strong interpersonal communication, problem-solving, and organizational skills make someone stand out in this position. These abilities are crucial for effectively coordinating care, advocating for clients, and ensuring compliance with complex disability policies.

How does a disability case manager typically collaborate with healthcare providers and employers to support clients’ return-to-work plans?

Disability Case Managers work closely with healthcare providers to understand a client’s medical condition and recommended accommodations. They also communicate with employers to develop and implement effective return-to-work strategies that fit both the client's needs and workplace requirements. This collaboration often involves coordinating medical documentation, facilitating workplace adjustments, and monitoring the client’s progress, ensuring a smooth transition back to work. Regular meetings and updates among all parties help to address any challenges that arise during the process.

What is a disability case manager?

A disability case manager is a professional who coordinates and oversees the process of evaluating and supporting individuals with disabilities to ensure they receive appropriate benefits and services. They often work with healthcare providers, insurance companies, and government agencies, and may require knowledge of disability laws and case management software. The role involves assessing needs, developing plans, and advocating for clients throughout their recovery or benefit process.
More about Disability Case Manager jobs

What cities near Hamilton, ON are hiring for Disability Case Manager jobs?

Cities near Hamilton, ON with the most Disability Case Manager job openings:

Disability Case Manager jobs near you
Infographic showing various Disability Case Manager job openings in Hamilton, ON as of September 2026, with employment types broken down into 78% Full Time, 16% Part Time, 3% Contract, and 3% Summer. Highlights an 94% In-person, 3% Hybrid, and 3% Remote job distribution.

Disability Case Manager

Hamilton, ON • On-site

The Canada Life Assurance Company
See more jobs at The Canada Life Assurance Companyexternal

CA$62K - CA$94K/yr

Full-time, Part-time

Medical, Dental, Life, Retirement, PTO

Posted 8 days ago

Job description

Permanent Full Time 

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We are looking for a Disability Case Manager in Hamilton, ON. This position follows a hybrid work model and requires the successful candidate to work onsite at our Hamilton office two days per week.

In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions.

The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. 

 
Why join Canada Life: 

  • Hybrid workstyle that includes some rotational in-office & work-from-home capabilities. 
  • An extensive and renowned online training program to provide you all the necessary tools to be successful in this position.
  • Career opportunity advancement.
  • Competitive salary and annual bonus program.
  • $2000 education reimbursement per year.
  • Flexible benefits and employee discount program.
  • Paid vacation, personal day, and employee volunteer day allotment.
  • Competitive pension plan and life insurance plans.
  • Advantageous share ownership program.
  • Centrally located offices with easy access to public transportation.


What you will do:

  • Perform proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties.
  • Evaluate the extent of the disability through effective verbal and written communication skills to conduct medical investigation by phone or in writing to the applicant, employer, physicians or medical service professionals, lawyers and respond to all inquiries.
  • Use your critical thinking skills to make decisions based on the results of your overall assessment of each claim.
  • Implement return-to-work programs and coordinate with the employer.
  • Conduct health care coordination and rehabilitation programs to ensure they meet employability goals.  


What you will bring:

  • Experience or training in one of the following fields: health and wellness, disability and life or health insurance, injury claims, or customer service. 
  • Strong interpersonal, listening and communication skills in a client-facing environment.
  • Effective planning, organizational and time management skills.
  • Solution-oriented and strong decision-making skills.
  • Team player and with the ability to work independently.
  • Tech savvy - adaptable and proficient with new programs/systems.

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The base salary for this position is between $62,800 - $94,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We're united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We're looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We're committed to supporting our employees through every stage of their career. Here's what you can expect as a full-time or part-time permanent team member: 

  • Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annually towards education reimbursement. 
  • Health & Wellness:Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 
  • Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
  • Financial Security:Company-matching pension plan,share ownership program and additionalinvestment options. 
  • Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
  • Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We're committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted. 

#LI-Hybrid 

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