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Director Workforce Management Jobs in Rome, NY (NOW HIRING)

WillScot

Branch Operations Manager II

East Syracuse, NY · On-site

... workforce, and efficiently managing the inventory. Success will be accomplished through value ... Provides direct and indirect managerial oversight to branch operational employees to include, as ...

WillScot

Branch Operations Manager II

East Syracuse, NY · On-site

... workforce, and efficiently managing the inventory. Success will be accomplished through value ... Provides direct and indirect managerial oversight to branch operational employees to include, as ...

WillScot

Branch Operations Manager II

East Syracuse, NY · On-site

... workforce, and efficiently managing the inventory. Success will be accomplished through value ... Provides direct and indirect managerial oversight to branch operational employees to include, as ...

CYNET SYSTEMS

Subcontract Management Specialist

Clay, NY · On-site

$51 - $66/hr

... direct negotiation in small value contracts. * Develop and issue subcontracts and services ... workforce solutions company serving Fortune 500 companies, government agencies, and enterprise ...

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All JobsWorkforce Management JobsDirector Workforce Management JobsDirector Workforce Management Jobs in Rome, NY

Director Workforce Management information

See Rome, NY salary details

$31.7K

$111.2K

$185.1K

How much do director workforce management jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director workforce management in Rome, NY is $111,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,700.00 and $148,600.00 per year, depending on experience, location, and employer.

What does a director workforce management do?

A Director of Workforce Management oversees workforce planning, forecasting, and scheduling to optimize labor resources. They analyze data, implement workforce strategies, and ensure operational efficiency while aligning staffing with business needs. Additionally, they collaborate with leadership to improve productivity, manage labor costs, and enhance employee engagement. Their role is crucial in industries like call centers, retail, and healthcare, where workforce efficiency directly impacts service delivery and profitability.

What are the key skills and qualifications needed to thrive in the director workforce management position, and why are they important?

To thrive as a Director Workforce Management, you need expertise in workforce planning, data analysis, labor forecasting, and leadership, typically supported by a bachelor’s or master’s degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos, ADP, or Workday), advanced Excel skills, and sometimes relevant certifications (like SHRM-SCP) are highly valued. Outstanding communication, strategic thinking, and problem-solving abilities set top candidates apart in this position. These skills and qualifications are crucial for optimizing workforce efficiency, meeting organizational goals, and leading cross-functional teams effectively.

What are the most commonly searched types of Workforce Management jobs in Rome, NY?

The most popular types of Workforce Management jobs in Rome, NY are:

What job categories do people searching Director Workforce Management jobs in Rome, NY look for?

The top searched job categories for Director Workforce Management jobs in Rome, NY are:

What cities near Rome, NY are hiring for Director Workforce Management jobs?

Cities near Rome, NY with the most Director Workforce Management job openings:

Director Workforce Management jobs near you
Infographic showing various Director Workforce Management job openings in Rome, NY as of September 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $111,231 per year, or $53.5 per hour.

Director of HR Operations & Employee Relations

Utica, NY • On-site

ICAN Inc
See more jobs at ICAN Incexternal

$86K - $98K/yr

Full-time

Re-posted 3 days ago

Job description


As ICAN grows rapidly, the Director of HR Operations & Employee Relations will serve as the operational cornerstone of our department. Reporting directly to the Vice President of People & Culture, you will lead day-to-day HR operations, establish scalable processes, and standardize agency-wide tools to support organizational growth. You will directly supervise a team of specialists and serve as the primary, trusted advisor for managers across ICAN regarding employee relations and policy execution. This role requires an experienced, autonomous HR leader with exceptional judgment and a track record of building efficient HR systems.


Key Responsibilities:


  • Team Supervision & Leadership: Guide, mentor, and manage your HR team while fostering a supportive, high-performing environment.

  • Operational Execution: Oversee daily HR department workflows, standard operating procedures, and administrative execution.  

  • Employee Relations Advisory: Serve as the primary partner for managers and directors to resolve complex employee relations issues, disciplinary matters, and conflict resolution.  

  • Investigations & Compliance: Conduct thorough, neutral workplace investigations and ensure all agency practices comply with federal, state, and local labor laws.  

  • Process & Systems Optimization: Audit, design, and modernize HR policies, employee handbooks, and HRIS capabilities to support rapid agency scaling.  

  • Culture & Engagement Execution: Partner with others to drive employee engagement, fostering an inclusive workplace culture, and enabling agency-wide retention initiatives.

  • Payroll & Benefits Oversight: Guide your specialist team in the execution of payroll, leave programs, and benefits administration, assisting with annual renewals.

  • Cross-Functional Collaboration: Partner with leaders across the organization to align operational workflows with overall organizational strategy.

  • Lead other meaningful team initiatives and duties as needed to support ICAN's mission.


Qualifications & Requirements:

  • Leadership Depth: Demonstrated experience directly supervising, coaching, and evaluating HR functional specialists.

  • Functional Depth & Breadth: Extensive, progressive HR background with proven expertise in employee relations, labor compliance, risk mitigation, and process standardization.  

  • Organizational Scale: Background operating effectively within multi-site, mid-to-large workforce environments.

  • Technical Proficiency: Experience leveraging HRIS platforms, reporting software, and modern workplace productivity tools.

  • Travel: Ability to occasionally travel between local ICAN sites as operational needs dictate.

  • Education: Bachelor’s degree in Business Administration, Human Resources, Psychology or another related field preferred. 


Physical Demands:

  • Stationary & Digital Work: Prolonged periods of sitting or standing at a desk, utilizing a computer, keyboard, and phone to conduct interviews and manage administrative tasks.

  • Communication: Ability to frequently communicate, express oneself, and exchange accurate information with candidates, team members, and community partners in person, via phone, and through video conferencing.