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Director Workforce Management Jobs in Ridgefield, CT

YAI

Program Supervisor

Tarrytown, NY · On-site

$66K/yr

Maintaining direct relationship with staff * Building staff morale * Fostering professional ... Ability to learn/use Workforce Management software to effectively carry out essential business ...

YAI

Assistant Supervisor

Tarrytown, NY · On-site

$23.10/hr

... direct relationship with staff - Building staff morale - Utilizing participatory management ... workforce and hiring process.

YAI

Assistant Supervisor

Tarrytown, NY · On-site

$23.10/hr

... direct relationship with staff - Building staff morale - Utilizing participatory management ... workforce and hiring process.

YAI

Assistant Supervisor

Tarrytown, NY · On-site

$23.10/hr

... direct relationship with staff - Building staff morale - Utilizing participatory management ... workforce and hiring process.

YAI

Assistant Supervisor

Tarrytown, NY · On-site

$23.10/hr

Maintaining direct relationship with staff - Building staff morale * Utilizing participatory ... Ability to learn/use Workforce Management software to effectively carry out essential business ...

ABM Industries, Inc.

Operations Manager

New Haven, CT · On-site

$80K - $90K/yr

Plan, organize, and direct daily Environmental Services operations to ensure efficient service ... Union workforce management experience strongly preferred. Technical Skills * Intermediate ...

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Director Workforce Management information

See Ridgefield, CT salary details

$33.4K

$117K

$194.7K

How much do director workforce management jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director workforce management in Ridgefield, CT is $117,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $156,400.00 per year, depending on experience, location, and employer.

What does a director workforce management do?

A Director of Workforce Management oversees workforce planning, forecasting, and scheduling to optimize labor resources. They analyze data, implement workforce strategies, and ensure operational efficiency while aligning staffing with business needs. Additionally, they collaborate with leadership to improve productivity, manage labor costs, and enhance employee engagement. Their role is crucial in industries like call centers, retail, and healthcare, where workforce efficiency directly impacts service delivery and profitability.

What are the key skills and qualifications needed to thrive in the director workforce management position, and why are they important?

To thrive as a Director Workforce Management, you need expertise in workforce planning, data analysis, labor forecasting, and leadership, typically supported by a bachelor’s or master’s degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos, ADP, or Workday), advanced Excel skills, and sometimes relevant certifications (like SHRM-SCP) are highly valued. Outstanding communication, strategic thinking, and problem-solving abilities set top candidates apart in this position. These skills and qualifications are crucial for optimizing workforce efficiency, meeting organizational goals, and leading cross-functional teams effectively.

What job categories do people searching Director Workforce Management jobs in Ridgefield, CT look for?

The top searched job categories for Director Workforce Management jobs in Ridgefield, CT are:

What cities near Ridgefield, CT are hiring for Director Workforce Management jobs?

Cities near Ridgefield, CT with the most Director Workforce Management job openings:

Director Workforce Management jobs near you
Infographic showing various Director Workforce Management job openings in Ridgefield, CT as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $117,004 per year, or $56.3 per hour.

Program Supervisor

Tarrytown, NY • On-site

YAI
Non-Profits • 1 - 5K employees
Learn more about YAIexternal

$66K/yr

Full-time

Re-posted 5 hours ago

YAI rating

7.1

Company rating: 7.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

If you are a current YAI employee, please click this link to apply through your Workday account.
Program
  • Pleasantville IRA

Location
  • Pleasantville - Brentwood Drive

Schedule
  • Full-time

Key responsibilities:
  • Ensuring health, safety, and habilitation of the people we support consistent with agency philosophy and department practices.
  • Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support.
  • Providing program/floor coverage, when necessary.
  • Promoting and maintaining the excellence of the programs
  • Developing professional, empathic relationships with family members ensuring they are included in the team process.
  • Leading and facilitating interdisciplinary team meetings and staff meetings to ensure effective communication. Attend regional and agency supervisor meeting or as directed by your supervisor. Attending and actively participating in the planning meeting for the people we support.
  • Fostering interagency collaboration
  • Bringing the organizational culture to life
  • Ensuring a work environment that is free from harassment and discrimination
  • Playing an active role in the hiring process; interviewing and selecting appropriate staff based on program needs
  • Maintaining direct relationship with staff
  • Building staff morale
  • Fostering professional development through regular supervision, training, and evaluations.
  • Supervising staff to ensure they are meeting the needs of the people we support and agency standards.
  • Utilizing participatory management
  • Fostering the Open-Door Policy
  • Maintaining oversight and compliance of systems specific to role and responsibilities
  • Fostering communication and maintaining professional between relevant supports including those within the program, within the agency, and supports outside the agency
  • Overseeing all financial systems, maintaining records for the people we support and program expenditures.
  • Operating the program within budgetary guidelines.
  • Maintaining a safe environment for staff and the people we support and reporting any hazardous conditions.
  • Ensuring the completion and maintenance of all paperwork and written records related to individual treatment. This includes but is not limited to medical records, treatment records, progress reports, data collection, behavior reports, incident reports, billing records, and all written communication systems.
  • Reporting and monitoring incidents, as well as assist with the investigative process.
  • Required to perform your responsibilities as they currently exist or may change in meeting the needs of the department, under the supervision of your supervisor/manager.

Education and Experience:
  • BA/BS strongly preferred
  • Prior supervisory experience required
  • Prior Direct Support Professional experience preferred
  • Background in supporting people with intellectual/developmental disabilities or mental health preferred

Additional Knowledge, Skills and Abilities:
  • Strong interpersonal and problem-solving skills
  • Well-developed writing skills
  • Takes initiative
  • Highly flexible personality type
  • Valid Driver's License preferred depending on location
  • Flexibility to respond to calls and programmatic needs beyond regular work hours
  • Proficient in Microsoft Office
  • Ability to learn/use Workforce Management software to effectively carry out essential business processes

Compensation:
$66,300.00 (Annual Salary)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.
To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

What YAI employees say

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Hours and flexibility

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About YAI

Sourced by ZipRecruiter

YAI has been dedicated to providing innovative services for the intellectual and/or developmental disability (I/DD) community since its founding in 1957 at a time when institutional living was the norm for people with I/DD. Operating in New York State, northern New Jersey, and California, YAI has a team of over 4,000 employees and supports over 20,000 people of all ages in the I/DD community today.

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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