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Director Workforce Management Jobs in Ridgefield, CT

marrakech

Director of Staffing

Trumbull, CT

$53K/yr

This is an exciting opportunity for an experienced workforce management professional who thrives on problem-solving, operational excellence, data-driven decision making, and leading staffing ...

PFP

Scheduling Coordinator

Orange, CT · On-site

$19 - $24/hr

What You'll Do Workforce Management & Scheduling * Own the creation, maintenance, and ongoing ... direct supervisors. * Partner with call center leadership to understand staffing needs, upcoming ...

The Family Security Plan

Scheduling Coordinator

Orange, CT · On-site

$19 - $24/hr

What You'll Do Workforce Management & Scheduling * Own the creation, maintenance, and ongoing ... direct supervisors. * Partner with call center leadership to understand staffing needs, upcoming ...

Albertsons

Acme Store Director-Stamford,CT

Stamford, CT · On-site

$88K - $148K/yr

The Albertsons Store Director is a dynamic and purpose-driven leader, accountable for the store ... Own workforce management by scheduling to meet customer demand to optimize coverage while ...

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All JobsWorkforce Management JobsDirector Workforce Management JobsDirector Workforce Management Jobs in Ridgefield, CT

Director Workforce Management information

See Ridgefield, CT salary details

$33.4K

$117K

$194.7K

How much do director workforce management jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director workforce management in Ridgefield, CT is $117,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $156,400.00 per year, depending on experience, location, and employer.

What does a director workforce management do?

A Director of Workforce Management oversees workforce planning, forecasting, and scheduling to optimize labor resources. They analyze data, implement workforce strategies, and ensure operational efficiency while aligning staffing with business needs. Additionally, they collaborate with leadership to improve productivity, manage labor costs, and enhance employee engagement. Their role is crucial in industries like call centers, retail, and healthcare, where workforce efficiency directly impacts service delivery and profitability.

What are the key skills and qualifications needed to thrive in the director workforce management position, and why are they important?

To thrive as a Director Workforce Management, you need expertise in workforce planning, data analysis, labor forecasting, and leadership, typically supported by a bachelor’s or master’s degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos, ADP, or Workday), advanced Excel skills, and sometimes relevant certifications (like SHRM-SCP) are highly valued. Outstanding communication, strategic thinking, and problem-solving abilities set top candidates apart in this position. These skills and qualifications are crucial for optimizing workforce efficiency, meeting organizational goals, and leading cross-functional teams effectively.

What job categories do people searching Director Workforce Management jobs in Ridgefield, CT look for?

The top searched job categories for Director Workforce Management jobs in Ridgefield, CT are:

What cities near Ridgefield, CT are hiring for Director Workforce Management jobs?

Cities near Ridgefield, CT with the most Director Workforce Management job openings:

Director Workforce Management jobs near you
Infographic showing various Director Workforce Management job openings in Ridgefield, CT as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $117,004 per year, or $56.3 per hour.

Director of Staffing

Trumbull, CT

marrakech
Individual, Family and Community Social Assistance • 51 - 200 employees
Learn more about marrakechexternal

$53K/yr

Full-time

Posted 26 days ago

Job description

This is an exciting opportunity for an experienced workforce management professional who thrives on problem-solving, operational excellence, data-driven decision making, and leading staffing strategies that directly support quality care and organizational success.

Why Join Marrakech?
  • Make a meaningful impact in a mission-driven organization
  • Lead agency-wide staffing and workforce initiatives
  • Collaborate with executive leadership and operational teams
  • Influence workforce planning and operational efficiency
  • Opportunities for professional growth and leadership development
  • Support a culture of inclusion, belonging, and excellence 
What You'll DoWorkforce Management & Overtime Oversight
  • Monitor staffing patterns, overtime utilization, and scheduling practices across the agency. 
  • Partner with managers to address staffing concerns and implement corrective actions. 
  • Analyze workforce trends and recommend strategies to reduce avoidable overtime expenses. 
  • Develop and monitor overtime thresholds and staffing performance metrics. 
Staffing Operations & Coverage Coordination
  • Oversee floater schedules and workforce deployment to ensure staffing needs are met. 
  • Assist management with coverage for vacancies, leaves of absence, call-outs, and emergency staffing situations. 
  • Respond to urgent staffing challenges with professionalism and efficiency. 
Recruitment, Onboarding & Workforce Development
  • Support recruitment, interviewing, hiring, onboarding, and retention initiatives.
  • Train employees and managers on scheduling practices, attendance expectations, and workforce systems.
  • Provide coaching and operational support to new managers on workforce management responsibilities.
Dayforce System Leadership
  • Serve as an internal expert on the Dayforce Scheduling Module. 
  • Monitor scheduling system utilization and identify process improvements. 
  • Train managers on scheduling best practices and workforce management tools.
Compliance & Reporting
  • Generate staffing, overtime, and workforce utilization reports for leadership. 
  • Monitor compliance with scheduling, staffing, and timekeeping requirements.
  • Identify potential operational, compliance, or workforce risks and recommend solutions. 
What We're Looking ForPreferred Qualifications
  • Bachelor's degree in Human Services, Business Administration, or a related field.
Experience Requirements
  • Minimum of three (3) years of experience in staffing coordination, scheduling, workforce management, or related operational leadership.
  • At least one year of supervisory experience required. 
Equivalent Experience Considered
  • High School Diploma or GED with five (5) years of directly related experience. 
Key Strengths
  • Workforce planning and operational coordination
  • Data analysis and reporting
  • Scheduling and staffing expertise
  • Leadership and team development
  • Strong communication and collaboration skills
  • Attention to detail and compliance management
  • Critical thinking and problem-solving abilities 
Required
  • Valid Connecticut Driver's License.
  • Ability to travel throughout Connecticut as needed.
  • Reliable, insured vehicle available for work-related travel.
Salary-

Salary: $53,673 annually

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