The Workforce Administrator is responsible for helping manage the day-to-day operation of the NSC ... remote employee processes (sending policies, return labels, tracking of equipment) • Work with ...
The Workforce Administrator is responsible for helping manage the day-to-day operation of the NSC ... remote employee processes (sending policies, return labels, tracking of equipment) • Work with ...
Job Type Full-time Description Remote (Utah-Based) Full-Time Joyce University Join Us in ... Build and manage a segmented employer pipeline of 20+ target organizations using CRM tools and ...
Job Type Full-time Description Remote (Utah-Based) Full-Time Joyce University Join Us in ... Build and manage a segmented employer pipeline of 20+ target organizations using CRM tools and ...
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Quick apply
Product Manager (U.S. Payroll - Remote)
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$115K - $145K/yr
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Partner with Operational leads and workforce management to supplement strategy with the development of budgets, staffing models, and operational performance standards * Direct and improve Strategic ...
Director, Provider Service & BlueCard Claims
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Manage marketing KPIs, analytics, attribution, and budget * Build and grow the marketing team What ... Flexible, remote workplace
Quick apply
Manage marketing KPIs, analytics, attribution, and budget * Build and grow the marketing team What ... Flexible, remote workplace
Knowledge of vendor management, including RPO and direct labor hiring models, contract ... Translates workforce demand into scalable recruiting strategies, capacity models, and ...
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Quick apply
Commercial Lines Account Manager | Remote
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Maintain and drive a healthy pipeline of deals of clients and manage upsells on certain clients ... Remote
Quick apply
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Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based ...
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Remote Client Benefits Rep
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Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based ...
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based ...
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Quick apply
Our client, GarageCo, is looking for a Senior Growth Marketing Manager (remote). Details below ... Launch and expand new channels (affiliates, referrals, direct mail, print, streaming TV, etc.
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Director of Transaction Management
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Quick apply
Director of Strategic Partnerships - Sports, Education, and B&I
Salt Lake City, UT · On-site +1
$100K/yr
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Director Workforce Management Remote information
What does a Director of Workforce Management (Remote) do?
A Director of Workforce Management (Remote) oversees the strategic planning, implementation, and optimization of workforce scheduling, forecasting, and staffing operations for an organization. They use data analytics to ensure the right number of employees are scheduled at the right times to meet business goals, often working across multiple locations or remote teams. This role typically involves collaborating with HR, operations, and leadership to improve efficiency, manage labor costs, and enhance employee satisfaction. Remote Directors use digital tools and communication platforms to lead their teams and ensure smooth operations from a distance.
How does a Director of Workforce Management typically collaborate with other departments in a remote work environment?
As a Director of Workforce Management in a remote setting, you will regularly partner with leaders from operations, IT, HR, and finance to ensure workforce strategies align with business goals. Collaboration often involves virtual meetings to analyze staffing data, address productivity challenges, and implement scheduling solutions across distributed teams. You'll also coordinate with technology teams to optimize workforce management tools and with HR to drive employee engagement and retention initiatives tailored for remote teams. Effective communication and cross-functional teamwork are essential for success in this role.
What is the difference between Director Workforce Management Remote vs Workforce Management Analyst?
| Aspect | Director Workforce Management Remote | Workforce Management Analyst |
|---|---|---|
| Credentials | Bachelor's degree in Business, Analytics, or related field; often requires experience in workforce planning | Bachelor's degree in Business, Analytics, or related field; entry to mid-level experience |
| Work Environment | Remote leadership role overseeing teams and strategic planning | Remote or on-site data analysis and reporting |
| Industry Usage | Common in call centers, customer service, and large enterprise sectors | Used across similar industries for data-driven workforce decisions |
The main difference is that the Director Workforce Management Remote focuses on strategic leadership and managing teams remotely, while the Workforce Management Analyst concentrates on data analysis and reporting to support workforce decisions. Both roles require similar educational backgrounds but differ in scope and seniority.
What key skills and qualifications are needed to thrive as a Director Workforce Management (Remote), and why are they important?
A Director Workforce Management (Remote) needs a solid background in workforce planning, analytics, and organizational leadership, typically supported by a bachelor’s or master’s degree in business, HR, or a related field. Expertise with workforce management software (such as Kronos or ADP), forecasting tools, and data analytics platforms is crucial. Exceptional communication, strategic thinking, and problem-solving skills are vital for leading dispersed teams and aligning workforce strategies with business goals. These competencies ensure effective resource allocation, high team performance, and the ability to adapt to dynamic remote work environments.
What are popular job titles related to Director Workforce Management Remote jobs in Utah? For Director Workforce Management Remote jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Director Workforce Management Remote jobs in Utah look for? The top searched job categories for Director Workforce Management Remote jobs in Utah are:
What cities in Utah are hiring for Director Workforce Management Remote jobs? Cities in Utah with the most Director Workforce Management Remote job openings:
WorkForce Administrator - Salt Lake City/Remote
Extra Space Storage, Inc.Midvale, UT • On-site, Remote
Full-time
Posted 26 days ago
Extra Space Storage rating
7.1
Based on 156 frontline employees who took The Breakroom Quiz
4th of 27 rated removal and storage companies
Job description
- The schedule for this position will be 11:00 AM - 7:30 PM MST, including a required Saturday shift. Days off will include Sunday and one additional weekday.
- This position will be "Hybrid" - 2 Days In-Office & 3 days At-Home. You must be located within the vicinity of the SLC, Utah area.
The Workforce Administrator is responsible for helping manage the day-to-day operation of the NSC by maximizing resources to ensure the right number of agents are in the right place at the right time. This position requires the ability to demonstrate excellent communication skills with all levels of the organization.
Requirements
• Ability to work nights and weekends as needed
• Demonstrated analytical and communication skills
• Ability to independently prioritize tasks and job duties as needed
Responsibilities
• Ensuring Service Level Agreement goals are being achieved daily
• Ensuring all agents are following scheduled activities
• Monitoring call volume throughout the day and making changes to scheduled activities as needed
• Updating agent schedules in real time to account for ad hoc needs or absenteeism
• Understand staffing coverage and offer Extra Time or Unpaid Time Off as needed
• Assists in onboarding new hires
• Assist with remote employee processes (sending policies, return labels, tracking of equipment)
• Work with center leaders to determine trends in agent behaviors/call volume and help determine appropriate action plans.
• Communicate with agents, supervisors, center leaders through multiple platforms
• Manage multiple Teams channels
• Assist in answering agent questions, from technical issues to policy and procedure topics
• Assist in management of facilities
• Other duties as assigned
Education and Experience
• High School Diploma or GED or equivalent required; Associates Degree or greater strongly preferred
• 2+ year's experience in a multi-channel contact center preferred
• Previous Workforce Management experience preferred but not required
• Strong understanding of NSC operating standards and procedures required
• Advanced knowledge of Microsoft Office applications with emphasis on Excel
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.
- This position will be "Hybrid" - 2 Days In-Office & 3 days At-Home. You must be located within the vicinity of the SLC, Utah area.
The Workforce Administrator is responsible for helping manage the day-to-day operation of the NSC by maximizing resources to ensure the right number of agents are in the right place at the right time. This position requires the ability to demonstrate excellent communication skills with all levels of the organization.
Requirements
• Ability to work nights and weekends as needed
• Demonstrated analytical and communication skills
• Ability to independently prioritize tasks and job duties as needed
Responsibilities
• Ensuring Service Level Agreement goals are being achieved daily
• Ensuring all agents are following scheduled activities
• Monitoring call volume throughout the day and making changes to scheduled activities as needed
• Updating agent schedules in real time to account for ad hoc needs or absenteeism
• Understand staffing coverage and offer Extra Time or Unpaid Time Off as needed
• Assists in onboarding new hires
• Assist with remote employee processes (sending policies, return labels, tracking of equipment)
• Work with center leaders to determine trends in agent behaviors/call volume and help determine appropriate action plans.
• Communicate with agents, supervisors, center leaders through multiple platforms
• Manage multiple Teams channels
• Assist in answering agent questions, from technical issues to policy and procedure topics
• Assist in management of facilities
• Other duties as assigned
Education and Experience
• High School Diploma or GED or equivalent required; Associates Degree or greater strongly preferred
• 2+ year's experience in a multi-channel contact center preferred
• Previous Workforce Management experience preferred but not required
• Strong understanding of NSC operating standards and procedures required
• Advanced knowledge of Microsoft Office applications with emphasis on Excel
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.
What Extra Space Storage employees say
Pay
Benefits
Hours and flexibility
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Get the full story on Breakroom
About Extra Space Storage
Sourced by ZipRecruiter
Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.
Industry
Real estate
Company size
1,001 - 5,000 Employees
Headquarters location
Cottonwood Heights, UT, US
Year founded
1977