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Director Workforce Development Jobs in Norwalk, CT

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Director Workforce Development information

See Norwalk, CT salary details

$16.1K

$85.5K

$130K

How much do director workforce development jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director workforce development in Norwalk, CT is $85,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,700.00 and $109,900.00 per year, depending on experience, location, and employer.

What does a director of workforce development do?

A Director of Workforce Development leads efforts to design, implement, and oversee programs that enhance the skills and employability of a community's workforce. This role involves collaborating with businesses, educational institutions, and government agencies to identify workforce needs and create training programs that fill skill gaps. Directors often manage teams, secure funding, and evaluate the effectiveness of workforce initiatives. Their ultimate goal is to ensure that workers are prepared for current and future job opportunities, supporting both individual career growth and broader economic development.

What are the key skills and qualifications needed to thrive as a director of workforce development, and why are they important?

To thrive as a Director of Workforce Development, you need expertise in program management, workforce planning, and labor market analysis, often backed by a bachelor's or master's degree in human resources, business, or a related field. Familiarity with HR information systems (HRIS), data analytics tools, and workforce development certifications such as CWDP is typically required. Strategic thinking, leadership, stakeholder engagement, and excellent communication are standout soft skills for this role. These abilities are crucial for developing effective workforce strategies, aligning talent initiatives with organizational goals, and fostering partnerships that drive organizational and community success.

What are some common challenges faced by a director of workforce development in aligning training programs with organizational goals?

A Director of Workforce Development often encounters the challenge of ensuring that training and development initiatives are closely aligned with both the immediate and long-term objectives of the organization. This requires staying updated on industry trends, regularly assessing workforce skill gaps, and collaborating with department leaders to anticipate future talent needs. Balancing budget constraints, rapidly changing technologies, and diverse learning preferences across the workforce can also present difficulties. Successful directors leverage data-driven strategies and maintain strong communication channels with stakeholders to overcome these challenges.

What is the difference between Director Workforce Development vs Workforce Development Coordinator?

AspectDirector Workforce DevelopmentWorkforce Development Coordinator
CredentialsBachelor’s degree often required; advanced degrees preferred; experience in workforce programsAssociate or bachelor’s degree; relevant experience in workforce or community programs
Work EnvironmentLeadership role overseeing teams and programs; strategic planningOperational role supporting program implementation; administrative tasks
Employer & Industry UsageGovernment agencies, non-profits, educational institutionsCommunity organizations, government offices, training providers

The Director Workforce Development typically holds a higher-level leadership position, focusing on strategic planning and overseeing workforce programs. The Workforce Development Coordinator handles day-to-day program operations and supports implementation. Both roles are essential in workforce development initiatives but differ in scope and responsibilities.

Is workforce development a good career?

A career in workforce development, including roles like Workforce Development Director, involves coordinating training programs and employment initiatives to improve workforce skills. It offers opportunities in public and private sectors, often requiring strong communication, project management, and knowledge of labor market trends. The field can be rewarding for those interested in community development and economic growth.

What job categories do people searching Director Workforce Development jobs in Norwalk, CT look for?

The top searched job categories for Director Workforce Development jobs in Norwalk, CT are:

What cities near Norwalk, CT are hiring for Director Workforce Development jobs?

Cities near Norwalk, CT with the most Director Workforce Development job openings:

Infographic showing various Director Workforce Development job openings in Norwalk, CT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $85,535 per year, or $41.1 per hour.

Director of Social Services for Workforce Development Center

New York, NY • On-site

YM & YWHA of Washington Heights & Inwood
11 - 50 employees

$75K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

POSITION OVERVIEW

For over 50 years, the Y has provided workforce development support, mainly focusing on youth and young adults in our community. The Y’s Workforce Development Center’s goal is to provide opportunities for adults of all ages, including low-income individuals, to be trained and licensed in well-paying jobs. With the new Federal changes impacting the work requirements related to SNAP/Medicaid, the Y’s Workforce Development Center focuses on free healthcare certificate training and career readiness supports for our community. The Director of Social Services for Workforce Development will assist the Managing Director of Workforce Development by effectively assessing the goals and barriers of clients interested in securing entry to mid-level positions, career-based/sector-based certification, and job placement.

The Director of Social Services for Workforce Development will assist in conducting the intakes for adult clients interested in securing employment, career-based/sector-based certification, and job placement and will meet with clients to match services with needs, in addition to conducting orientation for new clients. The Director of Social Services will know about supportive services and other resources for those residing in Upper Manhattan and neighboring areas.

PROGRAM DESCRIPTION

The Y’s new Workforce Development Center serves those 18+ years old and offers free certificate training, career readiness services, and referrals to employment for those in the community. Our mission is to enhance the quality of life and provide viable employment opportunities to the people we serve.

JOB RESPONSIBILITIES

  • Conduct assessments of clients' Supplemental Nutrition Assistance Program (SNAP) needs related to work eligibility, skills, develop individualized service plans, and provide coaching and support throughout the training and job search process; refer to external resources/services
  • Maintain a caseload of clients enrolled in the center and in sector-based training.
  • Assist in planning and facilitating orientation for new clients.
  • Experience and sensitivity working with various cultures, individuals with diverse backgrounds, and low-income socioeconomic conditions.
  • Assess the needs and strengths of clients to assist in employment goals, including and objectives.
  • Co-facilitate and coach employment groups
  • Assist with job readiness training, job placement, and retention services
  • Establish and maintain relationships with local service providers, including mental health providers, government agencies, and other related community-based services, as needed.
  • Ensure timely record-keeping in the client tracking system/database; document activity and reports.
  • Provide crisis intervention and mediation as necessary.
  • Assist with special projects as assigned, including Summer Youth Employment Program (SYEP) assistance
  • Maintain strict program confidentiality and integrity.
  • Assist in verifying the satisfactory placement of clients with employers and obtain some form of employment verification.
  • Other duties as assigned

QUALIFICATIONS/REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

  • MSW required
  • Related experience in the mental health field, substance abuse, or with homeless individuals is strongly preferred.
  • Must have excellent time management skills, be flexible, be a team player, be open to feedback, be creative, and have excellent organizational skills.
  • Excellent assessment and written and verbal communication skills are required.
  • Computer literacy is required.
  • Knowledge of the workforce, social service agencies/including Federal assistance benefits, and community services is required.
  • Must be willing to work evenings.

POSITION TYPE/EXPECTED HOURS OF WORK

  • Full-time, exempt position
  • 8-hour workday (with half an hour unpaid lunch)
  • Monday through Friday and occasional Saturdays

COMPENSATION & BENEFITS:

  • Compensation range of $75,000-$80,000.
  • Generous Paid Time Off (PTO) and competitive benefits package: Health Insurance; Retirement Plan, Optional 403b Plan, Life Insurance, Flexible Spending Account, Commuter Benefit Plan, and Y Fitness Center Membership.

WORK AUTHORIZATION & CLEARANCE

  • Documentation of U.S. citizenship or eligibility to work in the U.S.
  • Must pass the background check and other pre-employment requirements.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other functions and responsibilities may change or may be assigned.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

YM&YWHA of Washington Heights & Inwood provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Company Description

Established in 1917, the YM & YWHA of Washington Heights and Inwood (the “Y”) is a not-for-profit Jewish Community Center that welcomes people of all backgrounds and beliefs. We offer a wide range of educational, recreational, and social service programs to enhance the quality of life of the people we serve. From topnotch early childhood education and youth development programs to innovative senior center services, there’s always something for everyone at the Y!