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Director Voip Operation Engineering Jobs (NOW HIRING)

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... Familiarity with programming and operation of call accounting systems preferred * Experience ...

Sonsoft Inc

VOIP TECHNICAL SUPPORT

Tempe, AZ · On-site

Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault ... of operations, engineering and project scope when sizing an opportunity LCM Team Support: Provide ...

Plano ISD

VoIP Engineer

Plano, TX · On-site

$285.01/day

Continuously improve operations by conducting systems analysis and recommending changes. * Supports ... Maintain knowledge of VoIP and UC system technologies, methodologies, and standards. Acquire and ...

nfrastructure

Cisco VoIP Technician

Albany, NY · On-site

... programming, update/upgrade, maintenance, troubleshooting and repair of voice network and system ... Report network operational status * Upgrade data network equipment to the latest stable firmware ...

nfrastructure

Cisco VoIP Technician

Albany, NY · On-site

... programming, update/upgrade, maintenance, troubleshooting and repair of voice network and system ... Report network operational status * Upgrade data network equipment to the latest stable firmware ...

ATN Health

Asterisk, FreePBX , VOIP 1

Englewood, CO · On-site

This Linux Systems Engineer will be responsible for the following: * Answer help desk phone calls ... the operation of FreePBX, and other related software * Perform initial diagnostic evaluation ...

ATN Health

Asterisk, FreePBX , VOIP 8

Aurora, CO · On-site

This Linux Systems Engineer will be responsible for the following: * Answer help desk phone calls ... the operation of FreePBX, and other related software * Perform initial diagnostic evaluation ...

ATN Health

Asterisk, FreePBX , VOIP 3

Centennial, CO · On-site

This Linux Systems Engineer will be responsible for the following: * Answer help desk phone calls ... the operation of FreePBX, and other related software * Perform initial diagnostic evaluation ...

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Director Voip Operation Engineering information

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How much do director voip operation engineering jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director voip operation engineering in the United States is $194,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,500.00 and $253,000.00 per year, depending on experience, location, and employer.

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For Director Voip Operation Engineering jobs, the most frequently searched job titles are:

Infographic showing various Director Voip Operation Engineering job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 4% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $194,709 per year, or $93.6 per hour.

VOIP Technician

Albany, NY • On-site

Zones LLC.
IT Services • 1 - 5K employees
Learn more about Zones LLC.external

$24.03 - $26.44/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Zones LLC rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

63rd of 226 rated it services

Job description

Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC, update/upgrade, maintenance, troubleshooting and repair of voice and Fax network and system components, peripherals, and software. The VoIP Technician also provides peripheral support of ancillary telephony systems, including but not limited to Call Accounting, Call Recording, ACD, E911, Faxing, VoIP conversion, discovery, implementation and testing.
What you'll do as the VoIP Technician:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Troubleshoot and resolved complex Telecommunication issues including voice and escalate as necessary
  • Gain an expert level understanding of VoIP concepts and a moderate Understating of Network components and architecture
  • Install and test phone equipment
  • Ability to work in NOC to identify and troubleshoot voice and Fax related issues
  • Provide excellent customer service/teamwork/skill to ensure the highest levels of customer satisfaction.
  • Serve as initial escalation point for technical support issues
  • Troubleshoot and report VoIP performance issues.
  • Responsible for resolving customer requests/issues in a timely manner.

What you bring to the team:
  • Some level of Technical Training, recent Technical Degree and exposure to networking concepts
  • Some experience with Cisco Call Manager, Avaya and NEC centric hardware and peripherals preferred or the ability to learn troubleshooting of hardware and peripherals with on-the-job training
  • Valid Driver's License and ability to operate a vehicle, this role will cover locations from the north side of Albany up to Saratoga Springs
  • Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom snips, pliers, screwdrivers, etc.)
  • Flu Shot and Childhood immunizations to work in a healthcare setting
  • Familiarity with programming and operation of call accounting systems preferred
  • Experience working with sizeable customers >10,000 lines preferred
  • Experience with all telco interfaces: analog, digital, SIP, PRI preferred
  • Experience with voice recording systems preferred
  • Experience in the Data and Voice industry, especially in Cisco Call Manager, Avaya and NEC support and implementations preferred
  • Cisco CCNA Collaboration Certification preferred
  • Ability to read and understand blueprints preferred
  • Ability to identify and terminate phone lines preferred

Qualified candidates can expect an hourly range of $24.03 - $26.44.
#LI-LM1
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.

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