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Director Supply Chain Development Program Jobs in Decatur, GA

Senior Supply Chain Analyst

Atlanta, GA ยท On-site

$75K - $93K/yr

... direct strategies * Assists in translating complex system models (Llamasoft, Tableau) into ... Contributes to employees' professional development but does not have hiring or firing authority.

Senior Supply Chain Analyst

Atlanta, GA ยท On-site

$75K - $93K/yr

... direct strategies * Assists in translating complex system models (Llamasoft, Tableau) into ... Contributes to employees' professional development but does not have hiring or firing authority.

Develop and Implement continuous improvement programs * Develop and report cost savings ... Director (corporate office). * Birthday and Work Anniversary Rewards * This position will be an ...

Strong data analysis, reporting, and KPI/dashboard development * Ability to drive process ... Work review typically involves periodic review of output by a supervisor and/or direct customers of ...

Director, SAP EWM & Supply Chain Consulting

Atlanta, GA ยท On-site

$164K - $185K/yr

Sales & Business Development (Primary Focus) * Own revenue growth for SAP EWM and supply chain ... Serve as an escalation point for complex program issues, ensuring rapid resolution and strong ...

... Director and senior management. Essential Duties and Responsibilities: Demand Forecasting & Supply ... chain, and lead initiatives that improve accuracy, shorten lead times, and reduce costs. Play a ...

... Director partnerships across North American Sort Center (NASC) regions to standardize dispatch ... Development of the overall program strategy, tactically driving teams in and outside of your ...

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Showing results 1-20

Director Supply Chain Development Program information

See Decatur, GA salary details

$42K

$183.2K

$202.1K

How much do director supply chain development program jobs pay per year?

As of Jun 7, 2026, the average yearly pay for director supply chain development program in Decatur, GA is $183,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $177,700.00 and $201,100.00 per year, depending on experience, location, and employer.

What is the difference between Director Supply Chain Development Program vs Supply Chain Analyst?

AspectDirector Supply Chain Development ProgramSupply Chain Analyst
CredentialsBachelor's/Master's in Supply Chain, Business, or related field; often leadership trainingBachelor's in Supply Chain, Logistics, or related field; certifications like CSCP beneficial
Work EnvironmentProgram management, strategic planning, cross-functional collaborationData analysis, reporting, process improvement
Employer & Industry UsageLarge corporations, manufacturing, retail, logistics firmsSupply chain departments across various industries

The Director Supply Chain Development Program focuses on developing future leaders through strategic projects and leadership training, while a Supply Chain Analyst primarily analyzes data to optimize supply chain processes. The former involves higher-level planning and management, whereas the latter emphasizes data-driven insights.

Director of Supply Chain & Customer Experience

Erbe USA Incorporated

Marietta, GA โ€ข On-site

$173K - $196K/yr

Full-time

Posted 17 days ago


Job description

Know Your Rights
Position Summary
The Director of Supply Chain & Customer Experience is responsible for leading and optimizing the end-to-end order lifecycle, ensuring seamless coordination across demand planning, procurement, inventory management, order fulfillment, logistics, and customer service. This role serves as the operational backbone of the organization, aligning supply chain execution with commercial objectives to deliver high-quality, reliable customer experience.
This position requires a hands-on leader with strong analytical capability, process discipline, and the ability to scale operations in a regulated medical device distribution environment.
Essential Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
End-to-End Supply Chain Ownership
  • Oversees the full order-to-fulfillment process: order entry, allocation, picking/packing, shipping, and delivery performance.
  • Partners with sales to align demand forecasting with inventory and supply planning, particularly on high demand product lines.
  • Manages procurement and replenishment strategies in coordination with global/manufacturing partners (including German parent company).
  • Optimizes inventory levels, turns, and service levels while minimizing obsolescence and backorders.
  • Establish and monitor KPIs such as fill rate, OTIF (on-time, in-full), order cycle time, and backlog.

Customer Experience & Service Operations
  • Oversees customer service function, ensuring timely, accurate, and professional handling of inquiries, orders, complaints, and returns.
  • Designs and implements service standards that enhance customer satisfaction and retention.
  • Develops proactive communication strategies for order status, delays, and issue resolution.

Operational Excellence & Process Improvement
  • Identifies and implements process improvements across the supply chain using Lean/Six Sigma or similar methodologies.
  • Drives standardization, documentation, and internal controls across order management and fulfillment workflows.
  • Leverages ERP/CRM systems to improve visibility, reporting, and automation.
  • Leads cross-functional initiatives to improve efficiency, reduce cost-to-serve, and scale operations.

Logistics & Distribution
  • Oversees warehouse and distribution operations (internal or 3PL), including performance management and cost control.
  • Manages carrier relationships and freight strategies to balance cost, speed, and reliability.
  • Ensures compliance with all applicable medical device handling, storage, and distribution requirements.

Cross-Functional Leadership
  • Serves as the primary operational interface between sales, finance, quality/regulatory, and global supply chain teams.
  • Supports finance with forecasting, working capital management, and budgeting for supply chain operations.
  • Collaborates with quality/regulatory on complaint handling, traceability, and audit readiness.

Team Leadership & Development
  • Leads, mentors, and develops teams across customer service, order management, and supply chain functions.
  • Establishes performance metrics and accountability frameworks for team members.
  • Builds organizational capability to support growth and increased operational complexity.

Required Education and Experience
  • Bachelor's degree in supply chain management, business, operations, or related field; MBA or advanced degree preferred.
  • 7-10+ years of progressive experience in supply chain, operations, or logistics leadership.
  • Experience in medical device, healthcare distribution, or regulated industry is strongly preferred.
  • Experience with Lean/Six Sigma or similar methodologies a plus.
  • Demonstrated success managing end-to-end supply chain processes, including customer service integration.

Position Requirements
  • Excellent verbal and written communications skills required as well as quality interpersonal skills.
  • Must possess strong detail orientation and be able to facilitate relationships with customers and field sales force team.
  • Strong analytical and financial acumen; ability to manage KPIs and operational metrics.
  • Proven leadership experience with a track record of developing high-performing teams.
  • Demonstrated computer skills and accounting systems proficiency required; preference for those that possess Microsoft Office and relevant CRM/ERP systems expertise; JD Edwards experience a strong plus.
  • Relevant experience dealing with trade compliance, customs regulations, and warehouse management systems essential.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.