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Director Strategy & Operations Jobs in Massachusetts

Connie Health

Strategy & Operations Analyst

Boston, MA · On-site

$60K - $80K/yr

Reporting to the Director of Sales Operations, you will be the analytical and operational engine ... A clear runway to grow into senior analyst, sales operations, or strategy roles as the company ...

Connie Health Inc

Strategy & Operations Analyst

Boston, MA · On-site

$60K - $80K/yr

Reporting to the Director of Sales Operations, you will be the analytical and operational engine ... A clear runway to grow into senior analyst, sales operations, or strategy roles as the company ...

Shields Health Solutions

Strategy Associate

Boston, MA

$105K - $120K/yr

Direct exposure to Executive Leadership. * Significant responsibility and visibility early in your career. * Opportunity to work on growth strategy, operations, business development, and innovation ...

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All JobsStrategy & Operations JobsDirector Strategy & Operations JobsDirector Strategy & Operations Jobs in Massachusetts

Director Strategy Operations information

See Massachusetts salary details

$37.1K

$117.6K

$196K

How much do director strategy & operations jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director strategy & operations in Massachusetts is $117,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $148,000.00 per year, depending on experience, location, and employer.

What are the typical challenges a director strategy & operations faces in this position?

A Director Strategy & Operations frequently encounters challenges such as aligning diverse stakeholder interests, prioritizing conflicting projects, and adapting strategies to rapidly changing business environments. They may need to balance high-level strategic planning with hands-on operational management while ensuring objectives are met across multiple departments. Successfully navigating ambiguity, fostering collaboration among cross-functional teams, and driving continuous improvement are key components of the role. These challenges offer valuable opportunities for personal growth and make the position ideal for professionals who thrive in dynamic, results-driven environments.

What does a director strategy & operations do?

A Director of Strategy & Operations is responsible for overseeing business strategy, optimizing operational processes, and driving company growth. They analyze market trends, develop strategic plans, and collaborate with cross-functional teams to ensure efficiency and alignment with company goals. Their role often includes performance monitoring, resource allocation, and identifying opportunities for innovation.

What are the key skills and qualifications needed to thrive in the director strategy & operations position?

To thrive as a Director Strategy & Operations, you need expertise in business strategy, operational planning, financial analysis, and a strong background in management, typically supported by an advanced degree such as an MBA. Familiarity with data analytics tools, ERP systems, and project management software is usually required, and certifications like PMP or Lean Six Sigma can be advantageous. Excellent leadership, critical thinking, and cross-functional communication skills will help you inspire teams and drive organizational change. These skills are crucial for developing effective strategies, optimizing operations, and ensuring seamless execution of complex business initiatives.

What are the most commonly searched types of Strategy & Operations jobs in Massachusetts? The most popular types of Strategy & Operations jobs in Massachusetts are:
What are popular job titles related to Director Strategy & Operations jobs in Massachusetts? For Director Strategy & Operations jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Director Strategy & Operations jobs in Massachusetts look for? The top searched job categories for Director Strategy & Operations jobs in Massachusetts are:
What cities in Massachusetts are hiring for Director Strategy & Operations jobs? Cities in Massachusetts with the most Director Strategy & Operations job openings:
Director Strategy Operations jobs near you
Infographic showing various Director Strategy & Operations job openings in Massachusetts as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $117,600 per year, or $56.5 per hour.

Director of Technology Strategy & Operations

Jewish Family and Children's Service

Waltham, MA • On-site

$145K - $170K/yr

Full-time

Re-posted 10 days ago

Job description

Come put your technology and leadership skills to work in an organization that is improving the lives of more than 15,000 people of all faiths and backgrounds, in a newly created role which reports directly to the CEO.
The Director of Technology Strategy & Operations will blend strategic leadership and innovation with hands-on work, while partnering with leaders across JF&CS. Your goal will be to design, implement and support technology solutions that enhance staff productivity, improve program operations, and ensure effective use of data.
One key component of this role is to oversee, develop and evolve the agency's enterprise-wide case management system that is built on the Salesforce platform, and that both supports our operations and enables us to measure our impact. This tool is foundational to 200 users across the agency, who rely on its data, reports, dashboards, add-ons and integrations.
The Director will also leverage AI and other tools to enhance automation, decision-making, and service delivery across JF&CS, and will deliver technology training to encourage our staff's technical acumen and effectiveness. They'll oversee our IT manager and our MSP, who are responsible for our IT infrastructure, user support, and security. And they'll manage vendor relationships and create and enforce policies to ensure that our technology is secure, compliant, and reliable.
The Director will engage in hands-on system design and development while also managing a team of 5, including an IT Manager, a Help Desk Technician, two Salesforce Administrators, and our Manager of Evaluation & Impact.
Beyond the technology leadership role, the Director will participate in broad-based executive-level planning on a wide range of strategic and operational issues.
This is a full‑time position with a hybrid schedule, requiring a minimum of 3 to 4 days per week of in‑person work.
Please note: Rooted in Jewish values, JF&CS is an inclusive organization serving people of all backgrounds. Our diverse staff-including our executive team-intentionally reflects a wide range of faiths and perspectives.
Qualifications and Skills:
We are seeking an experienced technology leader who combines strategic thinking with practical execution.The ideal candidate will bring strong partnership skills, hands-on resourcefulness, and the ability to translate between technical possibilities and the real-world demands of service delivery. Ideal qualifications include:
  • 10+ years of progressively responsible technology leadership experience
  • A track record of working closely with non-technical stakeholders to design and deliver practical, usable solutions
  • Experience evaluating, implementing and managing enterprise-wide systems,; Salesforce experience is preferred
  • Insight, experience, and resourcefulness in using technical tools and AI to meet organizational needs and manage data
  • Ability to oversee internal IT infrastructure and MSP
  • Demonstrated success leading teams and developing staff skills and motivation
  • Skilled at budget management, vendor management, and financial decision-making
  • Strong interpersonal and communication skills, with the ability to build trust and align disparate teams toward shared goals
  • Ability to interact at an executive level with vendors, board members, and other external stakeholders
  • A genuine commitment to JF&CS's human services mission

Please note that a cover letter is required. Applications submitted without a cover letter will not be considered.
ABOUT JF&CS
For more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of ALL faiths, backgrounds, cultures, and abilities.
We have a strong culture of professional development, work-life balance, and promotion from within.
JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, or disability.
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