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Director Store Operations Jobs in Madison, WI (NOW HIRING)

Hy-Vee, Inc.

Aisles Online Service Lead

Janesville, WI · On-site

$16.75 - $21.75/hr

Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, E-commerce, Health Wellness Home; Aisles Online Department Manager Direct Reports: Aisles Online Employees ...

HyVee

Aisles Online Service Lead

Janesville, WI · On-site

$16.75 - $21.75/hr

Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, E-commerce, Health Wellness Home; Aisles Online Department Manager Direct Reports: Aisles Online Employees ...

HyVee

Delivery Driver

Madison, WI

$17 - $21.25/hr

District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Kitchen Department Manager; Floral Department Manager;

HyVee

Service Manager

Fitchburg, WI

District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by ...

Hy-Vee Food Stores

Delicatessen Clerk

Janesville, WI · On-site

$13.75 - $16.25/hr

Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to you: None Primary Duties and Responsibilities: * Provides ...

Hy-Vee Food Stores

Delicatessen Clerk

Madison, WI · On-site

$15 - $18/hr

Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to you: None Primary Duties and Responsibilities: * Provides ...

HyVee

Service Manager

Madison, WI · On-site

District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by ...

Hy-Vee

Service Manager

Fitchburg, WI · On-site

District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by ...

HyVee

Service Manager

Madison, WI

District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by ...

HyVee

Service Manager

Madison, WI · On-site

District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by ...

Hy-Vee, Inc.

Service Manager

Madison, WI · On-site

District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by ...

Hy-Vee, Inc.

Service Manager

Fitchburg, WI · On-site

District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by ...

Hy-Vee, Inc.

Service Manager

Madison, WI · On-site

District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by ...

HyVee

Service Manager

Madison, WI

District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by ...

Hy-Vee, Inc.

Service Manager

Madison, WI · On-site

District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by ...

HyVee

Pharmacy Department Manager

Fitchburg, WI · On-site

$68.50 - $80.75/hr

District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations and Perishables Positions that Report to you: Staff Pharmacist(s), Pharmacy Technician(s ...

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All JobsStore Operations JobsDirector Store Operations JobsDirector Store Operations Jobs in Madison, WI

Director Store Operations information

See Madison, WI salary details

$22.7K

$102.4K

$186.4K

How much do director store operations jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director store operations in Madison, WI is $102,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $120,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of store operations?

To thrive as a Director of Store Operations, you need expertise in retail management, budgeting, merchandising, and a proven track record of overseeing multi-unit operations, typically backed by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and workforce scheduling tools is crucial. Strong leadership, problem-solving, and communication skills enable effective team management and cross-departmental collaboration. These skills and qualities drive operational efficiency, sales growth, and consistent customer experiences across all store locations.

How does a director of store operations typically collaborate with store managers and other department leaders to drive overall performance?

A Director of Store Operations regularly works closely with store managers to set and monitor performance goals, share best practices, and address operational challenges. They often partner with leaders from departments such as merchandising, human resources, and loss prevention to ensure cohesive strategies across all stores. This cross-functional collaboration helps align company objectives, improves the customer experience, and supports consistent execution of policies and initiatives. Effective communication and relationship-building are essential for fostering a high-performing, unified team environment.

What is the difference between Director Store Operations vs Store Manager?

AspectDirector Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsBachelor's degree, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, multiple store sitesIn-store, direct customer interaction, daily store operations

The main difference between a Director Store Operations and a Store Manager is the scope of responsibility. The Director oversees multiple stores and focuses on strategic planning, while the Store Manager handles daily store operations and staff management. Both roles require retail experience, but the Director typically has broader leadership and strategic skills.

What does a director of store operations do?

A director of store operations oversees the daily functions of retail stores, including managing staff, ensuring sales targets are met, maintaining customer service standards, and implementing company policies. They develop strategies to improve store performance, analyze sales data, and coordinate with other departments to ensure operational efficiency.

What are the most commonly searched types of Store Operations jobs in Madison, WI?

The most popular types of Store Operations jobs in Madison, WI are:

Director Store Operations jobs near you
Infographic showing various Director Store Operations job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $102,389 per year, or $49.2 per hour.

Aisles Online Service Lead

Hy-Vee, Inc.

Janesville, WI • On-site

$16.75 - $21.75/hr

Full-time

Posted 5 days ago

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,664 frontline employees who took The Breakroom Quiz

45th of 122 rated grocery stores

Job description

Additional Considerations (if any):
Must be 18+
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Aisles Online Service Lead
Department: Aisles Online
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
At Hy-Vee, our Aisles Online department runs on the energy and leadership of people who can keep operations moving smoothly while delivering an outstanding experience for every customer. As an Aisles Online Service Lead, you'll assist in managing daily operations, directing labor, and keeping the team focused and on track. From supervising employees and organizing workflow to handling customer concerns and communicating with department leadership, your work helps ensure every order is fulfilled accurately and on time.
If you're a natural leader who thrives in a fast-paced environment and takes pride in running a tight, customer-focused operation, we'd love to have you on board.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
  • Deliver outstanding customer service by greeting customers warmly, assisting with their needs, and handling and resolving customer concerns as needed
  • Supervise and direct the work of Aisles Online employees, organizing and planning labor for efficiency and cost control
  • Maintain in-house quality control including cleaning, proper handling of equipment and merchandise
  • Communicate with supervisors regarding labor needs, receiving, storage, rotation, and delivery issues
  • Respond to questions and issues from employees and customers in a timely and professional manner
  • Maintain employee records and document employee interactions
  • Train new employees and complete employee performance and productivity reviews
  • Have authority to recommend employee disciplinary action
  • Attend and participate in team meetings as assigned
  • Answer the phone promptly and provide friendly, helpful service to customers who call, including taking customer orders
  • Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
  • Pitch in with other tasks or special projects as they come up

Your Skills
To be successful in this role, you'll need to be able to:
  • Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer and team experience
  • Lead, direct, and support a team in a fast-paced, deadline-driven environment
  • Apply logical thinking to solve problems with a variety of abstract and concrete variables
  • Apply strong math skills including arithmetic, algebraic, and geometric calculations as needed
  • Communicate clearly and professionally with customers, team members, and supervisors
  • Stay organized and manage multiple priorities and operational needs simultaneously
  • Handle confidential information including sales reports and profit and loss data with discretion

Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, E-commerce, Health Wellness Home; Aisles Online Department Manager
Direct Reports: Aisles Online Employees
Education and Experience
  • High school diploma or equivalent preferred
  • Six months of similar or related job experience preferred

Physical Requirements
  • Frequently stand and walk throughout a shift in sales, food service, or delivery areas
  • Where applicable to the role: ability to safely use sharp knives and blades for food preparation
  • Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
  • Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
  • Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment
This is a fast-moving role with constant pressure to meet deadlines and manage multiple priorities throughout your shift. You'll work primarily in a retail store setting and may be exposed to dirt, dust, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals and solvents, and electrical equipment. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

What Hy-Vee employees say

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About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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